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## "View Image Info" missing

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it bac… (read more)

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks.

Asked by bhartford 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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## Firefox auto update no longer works

Firefox auto update has stopped working for me. Neither of the settings, see attached screenshot do anything, all I get is a popup saying a new version of firefox is avai… (read more)

Firefox auto update has stopped working for me. Neither of the settings, see attached screenshot do anything, all I get is a popup saying a new version of firefox is available with a link to https://www.mozilla.org/en-GB/firefox/ I recently did a clean install of Win 10 pro x64 and this problem may have started then. I have another PC on the same network where auto download of updates are still working. Hopefully someone can point me to a way to get this working again.

Joe

Asked by joecrow2 1 year ago

Answered by joecrow2 1 year ago

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## Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 1 year ago

Answered by TyDraniu 1 year ago

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## Creating separate Firefox profiles on different user accounts

Hello, I am wondering it this is possible - I have a Windows 10 laptop that needs to be upgraded to V202H and I am told that the upgrade will probably delete all of my cu… (read more)

Hello,

I am wondering it this is possible - I have a Windows 10 laptop that needs to be upgraded to V202H and I am told that the upgrade will probably delete all of my current programs and settings - including my Firefox install and all bookmarks. To help recover from that, I wanted to know if it would be possible to set up an alternate Firefox in a not often used local account on my Windows 7 laptop and then sync the two so that after the upgrade, I can download Firefox again onto the Win 10 laptop and then sync it back so that I can get all of my bookmarks and settings for FF back onto the Win 10 laptop.

I don't want to sync it with the Firefox that I use in my regular Win 7 user account since that has a separate set of bookmarks and settings that I wouldn't want to change. I just wanted a way to "hold" all of the Win 10 Firefox stuff and "reinstall" it, and had thought that sync might be a way to do that.

If that won't work, is there a way to transfer the entire FF profile over to a new install on that laptop once it is upgraded?

Thanks for any help! Much appreciated!

Asked by TaylorNorth2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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## Permissions set cookie "Allow for Session"

Can someone please tell me why Firefox has remove Page Info on the right click? Sense Firefox doesn't have a setting to set all cookies to "Allow for Session", I have bee… (read more)

Can someone please tell me why Firefox has remove Page Info on the right click?

Sense Firefox doesn't have a setting to set all cookies to "Allow for Session", I have been doing it by my self on every page I see. I right click, select Page info, go to permissions then change "Set Cookie" from default, which is "Allow" to "Allow for Session".

I read their update page before I updated, and no where on the page do they mention removing page info and for what reason.

Does anybody have an idea why?

Asked by lucskywalker2000 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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## Opening Files Automatically

Hi, When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks… (read more)

Hi,

When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks me this every single time for the same file types.

Do I have any recourse?

Thank you.

Asked by mills886 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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## Potential Security Issue from Most Sites

Today, I started getting this error on many sites, including Google.com and YouTube.com. Example below when trying to connect to google: Did Not Connect: Potential Securi… (read more)

Today, I started getting this error on many sites, including Google.com and YouTube.com. Example below when trying to connect to google: Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

BEGIN CERTIFICATE-----

END CERTIFICATE-----

Asked by cdkw26 1 year ago

Answered by TyDraniu 1 year ago

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## Firefox fails to use some local fonts

After installing the Native MathML extension (to get MathML typeset equations on the Wikipedia, as suggested on mediawiki.org), all equations set by MathJax/MathML turned… (read more)

After installing the Native MathML extension (to get MathML typeset equations on the Wikipedia, as suggested on mediawiki.org), all equations set by MathJax/MathML turned to using STIX instead of Latin Modern. I'd like them to stick to Latin Modern instead.

The only possibly related setting I've found is font.name-list.serif.x-math in about:config, whose value is Latin Modern Math, STIX Two Math, […]. I tried to manually change the font family specification of some text to see if Firefox could use Latin Modern Math to begin with, but apparently it can't (see first screenshot attached), while it loads STIX allright (second screenshot). Latin Modern is not the first locally installed typeface I haven't been able to use, but it's the first one I have really tried to (I don't remember which one the other typeface was).

My Latin Modern font comes from TeX Live 2019 installed using the TUG installer, not Fedora's package manager. fc-list | grep -i "latin modern math" returns /usr/local/texlive/2019/texmf-dist/fonts/opentype/public/lm-math/latinmodern-math.otf: Latin Modern Math:style=Regular. I'm running Firefox 87 on Fedora 33.

Asked by Fulan 1 year ago

Answered by Fulan 1 year ago

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## How do I get an add-on from Manage Extensions page to overflow menu?

When you search for an add-on, then install it, how do I get it from the Manage Extension page to the overflow menu?

Asked by Nisaba 1 year ago

Answered by Nisaba 1 year ago

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## why suddenly, when I open Firefox browers does Malwarebytes warn me of a trojan cs9.wac.phicdn.net

why suddenly, when I open Firefox browers does Malwarebytes warn me of a trojan cs9.wac.phicdn.net

Asked by msugar 1 year ago

Answered by FredMcD 1 year ago

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Today I clicked on the library icon, chose 'bookmarks', and discovered that there is no option to view the menu of bookmarks that could previously be opened and viewed i… (read more)

Today I clicked on the library icon, chose 'bookmarks', and discovered that there is no option to view the menu of bookmarks that could previously be opened and viewed in a sidebar. Now I can choose 'search bookmarks' but will have to remember what all I've saved and cannot scroll through to see what's there. This does not work for me! Is there a way back to the menu?

I cannot take a screenshot, the drop down menu closes when attempting this.

Asked by ppingrey 1 year ago

Answered by cor-el 1 year ago

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I'm on Windows 10 Firefox 87.0 (64 bit). I have two firefox profile. The two prifile sync to my firefox account and have the same addons enabled. I'm investigating… (read more)

I'm on Windows 10 Firefox 87.0 (64 bit). I have two firefox profile. The two prifile sync to my firefox account and have the same addons enabled.

I'm investigating for a cooky of one well defined site

Why I have different cookies for this site depending of the firefox profile active ? ( Of course firefox option cooKies are identical ) ( Of course if I check the cookies.sqlite of the two profile they are different for the same site )

Where I can check to discover this different behaviour ?

Asked by writetome 1 year ago

Answered by writetome 1 year ago

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## How to save cookies from certain websites

Hello, I got wondering about how I can save cookies from certain websites that I frequent like my e-mail for instance so I wouldn't have to type in my information again a… (read more)

Hello,

I got wondering about how I can save cookies from certain websites that I frequent like my e-mail for instance so I wouldn't have to type in my information again and again after clearing the cookies data in Firefox from time to time so it won't slow down or something. I tried putting in the full website address in the Manage Exceptions under Privacy & Security but still see the cookie(s) from that website on the list. Hope I'm making some sense here and that one of you might know something as in how I can get around this. Thank you in advance if you reply to this post.

Asked by Anduma22 1 year ago

Answered by FredMcD 1 year ago

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## Overlapping lines of text on online forms

In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit an… (read more)

In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit and was ejected. In today's case I could see that 2 lines of text were overlapped. I could find no way to click the underlying yes/no circles. I have attached a screenshot of what I get. After several attempts with suggestions from support, I tried Microsoft Edge and had no issues. Therefore, I concluded that the fault was not in the websites. I have tried changing font size with no improvement. Help!!

Asked by Davestats1 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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## More results per page

I'm trying to find an answer to a question about Thunderbird. I type it into the "Find help..." box. I get a page with a small number (maybe 10?) results. The first page … (read more)

I'm trying to find an answer to a question about Thunderbird. I type it into the "Find help..." box. I get a page with a small number (maybe 10?) results. The first page of results doesn't seem to help. Neither do the next five pages. I suggest letting users choose the number of results per page. Being forced to click the "next" link on every page is slow and tedious. Hitting the "Page down" key on my keyboard is much faster, partly because I don't have to use the mouse.

Asked by jpeek 1 year ago

Answered by Terry 1 year ago

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## Tab bar (all tabs) missing in Firefox 90

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing. I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu… (read more)

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing.

I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu Search bar Bookmarks Toolbar Tab bar

(yes, I AM old. I've been using Firefox since Version 1 and this particular style works for me, developers be damned.)

The tab bar is completely missing. Firefox knows how many tabs I have open (it warns me when I try to exit) but doesn't show any. The area that the Tab Bar used to occupy is simply empty.

Any ideas on how to fix? (Yes, I have done the Google.)

Asked by RemySecor 1 year ago

Answered by cor-el 1 year ago

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## Bookmark import from Firefox Sync.

Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see th… (read more)

Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see them on my phone under - Bookmarks - Desktop Bookmarks, but i can' t see them on my PC. I tryed to sync them, but nothing. I remember that when this happened last time, i just loged in and got all my bookmarks back, but now i have lost half a day, but got nothing out of it....

Asked by Armands 1 year ago

Answered by cor-el 1 year ago

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## Back Button Not working after update

Like the title say's updated today to firefox V 87.0 (64 bit) and the back button doesn't work on any website.

Asked by pjn124 1 year ago

Answered by cor-el 1 year ago

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## Firefox is warning of dangerous and deceptive content on one system, but not another

Using Firefox on one system, it pops up the "dangerous and deceptive content" message on sites that are fine, like mine and a friend's, but on my other system, no warning… (read more)

Using Firefox on one system, it pops up the "dangerous and deceptive content" message on sites that are fine, like mine and a friend's, but on my other system, no warnings for the same sites. It doesn't do it for google.com or msn.com, and no one else gets the warning for the sames sites I am.

Other than turning off the security setting, is there a way to fix this problem? It wants to block me on many sites I've been going to for years.

Asked by dee9 1 year ago

Answered by dee9 1 year ago

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## need to make address bar tabs larger..

need to make address bar tabs larger..tried an earlier solution posted using about:config ..devp but that didnt do anything..anyone have any ideas..have 21 inch screen bu… (read more)

need to make address bar tabs larger..tried an earlier solution posted using about:config ..devp but that didnt do anything..anyone have any ideas..have 21 inch screen but can just see tabs and address bar..but cant read them without sliding a zoom window over them

Asked by redoubtfolly 1 year ago

Answered by cor-el 1 year ago