Showing questions tagged: Show all questions
  • Solved
  • Archived

Passwords and logins all gone

As of Feb, 23, 2021 all my passwords and logins are gone. I've been going in circles for 3 hours trying to get them back. I'm even more lost now. Please any help at all f… (read more)

As of Feb, 23, 2021 all my passwords and logins are gone. I've been going in circles for 3 hours trying to get them back. I'm even more lost now. Please any help at all for my problem? My brain is mush. If someone can help please beak it down step by step. Thank you so much, Diane

Asked by dianejustyak 1 year ago

Answered by dianejustyak 1 year ago

  • Solved
  • Archived

Google and Youtube suddenly with security issues?

I was googling fine, went to eat, and when I came back this security alert appeared when tried to google something, and it also appears if I try to enter Youtube, like if… (read more)

I was googling fine, went to eat, and when I came back this security alert appeared when tried to google something, and it also appears if I try to enter Youtube, like if Google sites now are a security risk for Firefox?

Edge opens them, Chrome opens them, WTF?? I just went to eat, didn't update nothing, didn't add a cookie, didn't restart the computer, I didn't even close the browser, I JUST WENT TO EAT. This is for those that say "restart", "clean your cookies", "update Firefox", I've already tried the obvious, what the hell happened? Did Firefox get in a fight with Google or what?

Do developers read these topics or we're just "helping each other"? Well, thanks for any info on the matter...

Asked by Magnamuz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Accees Denied: You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been … (read more)

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been able to reach the same website through Safari and Opera so its a Firefox issue.

Access Denied You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

Asked by Jimceez 1 year ago

Answered by Jimceez 1 year ago

  • Solved
  • Archived

Firefox still thinks I'm not in the UK after using VPN

Hello Recently I bought Nordic VPN and since I connected to one of its servers abroad, Firefox still thinks I'm outside the UK, even if I've switched to UK servers and ev… (read more)

Hello

Recently I bought Nordic VPN and since I connected to one of its servers abroad, Firefox still thinks I'm outside the UK, even if I've switched to UK servers and even if I turn it off. So now I can't watch BBC iplayer.

I looked at other simliar threads but none of the solutions I read there works. I've cleared cache, switched to offline mode and online mode again, etc. Nothing.

I'm on Windows 10, 64-bit, desktop browser. Any tips on how to solve this would be great.

Best Aris

Asked by arism74 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Web MIDI Support

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (… (read more)

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician using Firefox.

Thanks,

Jerry

Asked by jerryc34 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Increasing the size of Bookmarks etc drop down font and address bar

I am using firefox 85.0.2 (x64) and my address bar, Bookmarks fonts and drop down fonts too small to even read and would like any suggestions how to increase them. I have… (read more)

I am using firefox 85.0.2 (x64) and my address bar, Bookmarks fonts and drop down fonts too small to even read and would like any suggestions how to increase them. I have already tried the "about:config" suggestion and even changed the -1.0 to -1.5 and -2.0 without any difference.

Asked by jafajack 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Stop downloading PDFs and making URLs hard to find

Firefox Developer Edition 85.0b4, macOS 10.15 If I Google for a PDF and click a link, I get the Firefox download dialog. If I select "Open with Firefox [Developer Editio… (read more)

Firefox Developer Edition 85.0b4, macOS 10.15

If I Google for a PDF and click a link, I get the Firefox download dialog. If I select "Open with Firefox [Developer Edition]", the following things happen:

  • The PDF is downloaded to ~/Downloads
  • The PDF is opened in a new tab, with that new tab's location bar holding a file:///... URL to the downloaded PDF

What I would instead like to happen is:

  • The PDF is downloaded to some temporary directory where I won't have to worry about deleting it manually
  • In whatever tab the PDF is displayed in, the location bar contains the URL where the PDF was (temporarily!) downloaded from

How can I achieve this?

Not having the URL where a PDF was opened from is very annoying when, for example, I open a bunch of PDF search results to read and review, and I later want to share links to some of those PDFs. Best I can do to find their URLs to give to others is then to try and remember which tab corresponds to which search result, or do mine the downloads tab.

Contrast this with Chrome: I click a Google result for a PDF and the PDF just opens in the current tab with the URL to the PDF in the location bar. No dialogs, no PDF files hanging around in my home directory, and I can just copy the URL to the PDF the same way I'd copy the URL to any web page.

Thank you!

Asked by Dale 1 year ago

Answered by Dale 1 year ago

  • Solved
  • Archived

MSN won't open in regular mode after update

The following website, https://www.msn.com/en-us/news , no longer opens in regular browser mode but will open in "Private" mode. How do I fix that? … (read more)

The following website, https://www.msn.com/en-us/news , no longer opens in regular browser mode but will open in "Private" mode. How do I fix that?

Asked by rdmerritt1953 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Selecting multiple bookmarks

I have version 85.0.1 (64 bit) on Win 10. I just created Bookmark folders and started moving individual bookmarks into the appropriate folders. How do I select multiple b… (read more)

I have version 85.0.1 (64 bit) on Win 10. I just created Bookmark folders and started moving individual bookmarks into the appropriate folders. How do I select multiple bookmarks so I can move a bunch at a time to it's folder? I tried CTL-CLICK but that doesn't select but rather opens the link. When I open "Show all Bookmarks it lists only the bookmark folders (which I can open and do multiple selection). But why aren't the bookmarks not in folders showing up? I can see them in to bookmark toolbar and in the >> sidebar. Have hundreds of bookmarks I collected- want to move some want to delete some. Selecting multiple for drag and drop would make my project go unbelievably faster.

Asked by sandyandrita 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Why can't I hear a thing when I play youtube via Firefox?

Here are some tricky parts: 1) When using Firefox, take YouTube video as an example, I can hear the music if I connect my laptop to an external Bluetooth speaker. (But wi… (read more)

Here are some tricky parts:

1) When using Firefox, take YouTube video as an example, I can hear the music if I connect my laptop to an external Bluetooth speaker. (But without using a Bluetooth speaker or any external speaker, there is no sound through my laptop even thought I turn my laptop volume to the greatest.)

2) For the same video, if I use google chrome, I have no problem hear the music no matter using a Bluetooth speaker or my laptop internal speaker.

3) You can argue my Firefox privacy Autoplay setting was wrong. But I checked and I allow both audio and video for all websites. Besides, I also checked the Permissions status on each website.

4) The weirdest part I don't get: Supposedly I can play and hear sound through Firefox, since I authorize all the website. But why there is no sound if I'm using my laptop's internal speaker? ( And only the laptop's internal speaker)

5) For my internal speaker, it work fine when I use Zoom, hear music through windows' Groove player, or even play video through Chrome.

Last but not least, I still ran troubleshooting trying to fix my internal speaker. But they can't detect any problem.

I'm so confused.... Does firefox hate my laptops internal speaker? Please help me. Thanks

Asked by dismlz 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Unable to sign in to online banking using Firefox

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Fire… (read more)

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Firefox 85.0 on a Mac. I have no problems going to any other websites. Just wondering if anybody else is having this problem.

Asked by soofeenee2 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

PayPal pop-up problem ... still the same on eBay !

REF: https://support.mozilla.org/en-US/questions/1279904#question-reply Still same, I too am having problems on version 85 - it happens only to certain items - just verif… (read more)

REF: https://support.mozilla.org/en-US/questions/1279904#question-reply

Still same, I too am having problems on version 85 - it happens only to certain items - just verified 3 times!

I thought this should be kept open ... it has no solution at present, other than use another browser...

Is this Microsoft playing around ... Edge + Chrome - you know Edge Chomatised !

Asked by Mozzed 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Two-sided printing rotating on wrong axis

How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)? Wi… (read more)

How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)? With the new upgrade it keeps defaulting to printing on the short axis (so the second side is printed upside down) which makes it very difficult to read smoothly. This has always been easy to set previously. Now the Print menu only allows you to toggle Two-Sided Printing on and off, not to choose the axis. The system dialog does include this setting, in theory, but it doesn't work. I have tried changing it to Long-Edge Binding several times. Each time I change the setting and print immediately, and it still prints with Short-Edge Binding which I do not want. Help! If this can't be fixed I will need to stop using two-sided printing entirely, which will mean wasting a lot of paper.

Asked by elkatd 1 year ago

Answered by Martin 1 year ago

  • Solved
  • Archived

Menu Bar Zoom Options Missing

My [- 100% +] zoom buttons have disappeared. I use them all the time, and now they are not there, just a big white space between the Home icon and the Show Bookmarks ico… (read more)

My [- 100% +] zoom buttons have disappeared. I use them all the time, and now they are not there, just a big white space between the Home icon and the Show Bookmarks icon. Zooming still functions with the menu or hotkeys (Command + and Command -), but the menu bar buttons are gone, and clicking in the sopace where they should be does nothing.

I've tried safe mode, restarting Firefox, and rebooting. Nothing seems to restore them.

Any suggestions?

Asked by spamtrack_firefox 1 year ago

Answered by spamtrack_firefox 1 year ago

  • Solved
  • Archived

How can I determine the date a bookmark was saved?

As the subject line says, I want to determine the date that I added a specific bookmark. This was incredibly easy on my old Windows 7 machine with an older version of Fir… (read more)

As the subject line says, I want to determine the date that I added a specific bookmark. This was incredibly easy on my old Windows 7 machine with an older version of Firefox. You just clicked on "Bookmarks" at the top of the screen, then "Show All Bookmarks", "Views", "Show Columns" (ensuring that "Added" was checked) — et voilà, there it was!

Now, however, no matter what I try, I can't seem to figure out how to do this. And searching for an answer online has proven useless, as well. The only instructions I've seen refer to how I used to do it with my earlier version of Firefox.

Has the date that a bookmark was added also been deprecated/deleted from Firefox (along with the greatly missed cookie handling of yore)? Or am I just missing something obvious?

If anyone could tell me how to find the date I saved a bookmark, I'd be in your debt.

Thanks in advance.

Asked by misc17 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox is the only browser which fails to display colours correctly

So I've recently noticed that Firefox is the only browser which has problems displaying colours effectively. I've searched this issue on Google and to be quite honest, th… (read more)

So I've recently noticed that Firefox is the only browser which has problems displaying colours effectively.

I've searched this issue on Google and to be quite honest, the archived responses to this issue which I've read have been rather bad-faith and evasive, blaming either driver issues or Windows settings - neither of which get in the way of other browsers' correctly displaying a webpage. And why should I fiddle with my Windows or driver settings to make a browser happy, anyway? That seems more like a sign of browser problems for obvious, logical reasons.

I have attached screenshots of the same webpage snippet on Chrome, Edge, Opera, and Firefox. The Firefox image is the last, bluest, and incorrect rendering of the webpage colour.

I have tried going into the Color menu and cancelling the override option (selecting "Never" in the drop-down menu). I've even gone into advanced settings and set gfx.color_management.mode to 0 - nothing works.

If anyone can help with this it would be much appreciated.

Asked by liquidfractal 1 year ago

Answered by vande1 1 year ago

  • Solved
  • Archived

Firefox 64 bit default & shortcut conflicts

Windows 10 update: Existing FF shortcut is not default (that can not be changed) and new FF shortcut is required default but will not launch with open tabs and book marks… (read more)

Windows 10 update: Existing FF shortcut is not default (that can not be changed) and new FF shortcut is required default but will not launch with open tabs and book marks as older shortcut.

Windows update mess: Totally confusing. I am on a 64 bit lap top.

Conflict: Two FF shortcuts launch the same 64 bit version of FF from two different start directories but only the old one retains my book marks or open research tabs. Launch that and I get error 'not the default browser" and that can not be changed. Launch FF from any web link or email and same 64 bit program launches with no open tabs or book marks. Can not set old (BEST) shortcut as the default it always previously was.

First: After a recent Windows 10 upgrade, when I now launch the Firefox from the icon shortcut pinned to my task bar, it now says “Firefox is not your default browser” and I am given the choice to use FF as my default browser. But no matter what I do I can not stop that default browser error AND Windows tells me the FF IS selected as the default.

The properties of the Original shortcut on my task bar short cut are”

Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" Start in "C:\Program Files (x86)\Mozilla Firefox"

Ths is puzzling for that appears to be correct for 32 bit and not 64 bit program. I have ALWAYS been using that shortcut for years not with no problem. I prefer to keep that because I currently have about 25 open tabs for a research project and dozens of favorites in my tool bar. That is what launched whenever I clicked a link in my email or in any web document. BUT not any more!

Second: Since the Win 10 upgrade, even if the original shortcut is open, if I click on a link in my email or any web site, FF does not launch in a new tab from with that launched shortcut and opened FF page but instead opens a new window. In that instance I do not get the message "Fire Fox is not your default browser” of in that instance it IS my default! But I am getting an entirely different FF page: no open tabs and no bookmarks.

As I sleuthed about I discover that from any emial or a web link FF is not launching from that original task bar shortcut but different a different shortcut new to my desk top which has the same properties as the FF in my list of programs . The properties of those shortcuts are:

NEW Shortcut: Target "C:\Program Files\Mozilla Firefox\firefox.exe" Start in "C:\Program Files\Mozilla Firefox"

It does not appear that I am running two versions of FF. No matter which shortcut I launch About FF tells me I am running FF version 85.0.2 (65 bit) so there even though it is launched from a different “Start” location.

So the new shortcut after Win 10 upgrade launches FF version 85.0.2 (65 bit) from Target "C:\Program Files\Mozilla Firefox\firefox.exe" with no open tabs and no Book marks and appears to be the dafault

And the OLD preferred shortcut launches FF version 85.0.2 (65 bit) from Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" (which should have been reserve for 32 bit?) and that shortcut launch tells me FF is not my default browner however but it IS the default as launched from Target "C:\Program Files\Mozilla Firefox\firefox.exe"

This may explain why the original old shortcut tells me FF is not my default browser and I can not change it since that already is selected as the default in the new shortcut. It may also expiation why launching from the new shortcut does not me give me that error.

Maddening! What do I do? I dare not uninstall FF because there is apparently only one 64 bit version running.

If I change the NEW shortcut properties so the same as the old original shortcut properties that does not help. Widows still insists that FF Target "C:\Program Files\Mozilla Firefox\firefox.exe" is/must the default and I can not modify that in path in programs and apps.

Windows seems to insist that FF can only be the default if lanced from "C:\Program Files\Mozilla Firefox\firefox.exe". A launch from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" will insostg it is not the default and I can not change that.

So how to I get FF version 85.0.2 (65 bit) to launch from Target "C:\Program Files\Mozilla Firefox\firefox.exe" BUT with all the open tabs and book marks it launches from Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

I think this means Windows 10 will no longer allow FF to be the default if launched from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

As far as email or web links I can not make FF to launch from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe".

So, somehow we I must accept Target "C:\Program Files\Mozilla Firefox\firefox.exe" as the default path. So how do I import all my open tabs and book marks into the FF that launches from Target "C:\Program Files\Mozilla Firefox\firefox.exe"

Asked by jpjrsf 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Taking screenshots automatically?

Hi there! I'm taking a bunch of screenshots with the Firefox tool but thing is for every screenshot I take there's the preliminary steps to take and clicking 4 time per s… (read more)

Hi there! I'm taking a bunch of screenshots with the Firefox tool but thing is for every screenshot I take there's the preliminary steps to take and clicking 4 time per screenshot is kinda tedious if you're taking a bunch. Is it possible to bind the function to a button where it'll take the screenshot and download it itself without needing me to click 4 times?

Asked by Casper 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago