Firefox Support Forum

Hi,

I have a new computer and installed Firefox as my web browser. I have also Firefox on my old computer and could by signing in to my Firefox accounts get all my settings and bookmarks in the Firefox on the new computer. On my old computer after opening Firefox there is a bar at the top with from left to right, File, Edit, History, Bookmarks, Tools, and Help. After opening Firefox on my new computer, that bar is not there. Can you please tell me how to get that bar also on my new computer in Firefox.

Thanks, Bert Schmitz

Everytime I try to open an html file, I need to first close Firefox. A message with the error message "Firefox is already running but is not responding the old firefox process must be closed" appears, and the file only opens if I select the "close" option. After the first time I do it, the problem stops and the next tries open the files without any issues. If I drag a html file to a firefox tab it also opens normaly, without any issue.

This problem started after I set up more than one profile in Firefox. The issue occur both on the default profile or other profiles.

Based on some advice I found online, I tried two solutions: - Run firefox with the -no-remote option. - Delete the parent.lock file on the profile folder.

Neither solved the problem.

Does anyone had a similar problem? Did you manage to solve it? It is a minor issue, but it happens every single day and gets very annoying.

I uploaded an screenshot of the error message that appears when I try to open the file for the first time. I also recorded a video for more details: https://imgur.com/a/P0Qpz8f

With the latest update to 77.0.1 the the little urlbar drop down is gone again. I use this all the time and there are usually 20 or sites I go to that it was nice to have quick access to those urls. How can I restore it with the latest version of Firefox, the previous fixes that were posted do not work any more.

Thanks, Alan

I take offense to the message I saw on my screen this morning. Jump on the BLM bandwagon as a company but I don't need to see it at the bottom of my screen when I open my browser. How do I turn this off so it does not happen again!

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

I run Firefox on a number of systems and two of my work computers seem to be unable to check in with the Firefox update servers to get updates. See image for the exact error message.

"Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it."

My suspicion is my network team is blocking my browsers from getting to the Firefox update servers but I don't know how to test it. One of my browsers is 77.0, the other is 77.0.1. Both of them give me the error in the image. Both of them insist I'm on the latest version of Firefox when I use 'Help/About Firefox' to check.

If anyone knows what data I should collect to get this figured out I'd appreciate it.

Thanks

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read previous version of my profile, so I cannot access login and password from my old profile I have used Profile Manager, but it refuses to open my previous profile with the updated Firefox. How can I access my passwords from before this update?

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Hi When I log out of Firefox and then log in again the settings that I want have changed themselves. I want the following settings to remain but they don't.

Logins and Passwords Ask to save logins and passwords for websites Autofill logins and passwords Save History

All the logins and passwords that I want to keep appear in the list and most of the websites still log in as normal BUT there are a couple who insist I re-enter username and password and I don't want to keep having to do this. I have tried clearing all cookies and saved log ins for the problem websites and then re entered them after ticking the login/password option and it works fine. However when I end Firefox and then log in again these websites then insist I re enter everything. I have even deleted version 81 and managed to re-install an earlier version but that still fails.

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Hello, Since 2 or 3 days, a connection to a web site is currently impossible because, there is an automatic redirection : http://192.168.1.1/login.lp... Can someone give me a solution to resolve this problem ? Thank you

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from the Apple Magic trackpad. The TAB that I use for dissertation work (PHD) disappeared. Thinking that it simply was transferred to the my Bookmarks, I checked there. No joy. I also checked to the bookmark menu TAB for my university teaching work. Not there either? Hmm. I searched for the Bookmark (PHD) and I am not able to locate it.

Any suggestions?

I would be most grateful.

Sincerely, AM