Firefox Support Forum

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

when trying to open an outlook email it opens but all i get is a blank screen as the screen hangs with "https://outlook.live.com/mail/0/deeplink?version=2020022303.15&popoutv2=1&leanbootstrap=1"

This is a direct question as to whether Firefox saves any user NON DELETEABLE information. It appears Chrome does. These are not cookies or history as I know it. Presumably after Chrome has uploaded to a server somewhere it is then deleted or perhaps there is a timed or storage limit delete. The Chrome explanation is that "it makes the user experience faster and better". More likely is that google is increasingly being denied cookie & tracking data because of privacy addons or public opinion, they have a new way to get most of the same information. They just call it a "profile" rather than a cookie.

So firefox will not let me search with Google, Bing, DuckDuckgo. But Baidu works. It is saying that it is a security issue. And thanks to google header which is strict transport security it will not load. This is the full error code

   https://www.google.com/search?client=firefox-b-d&q=blah+blah+blah
   
   Peer's Certificate issuer is not recognised.
   
   HTTP Strict Transport Security: true
   HTTP Public Key Pinning: true
   
   Certificate chain:
   
   -----BEGIN CERTIFICATE-----
   MIIEbDCCA1SgAwIBAgIQFa+SxCvxRZAIAAAAACqy5DANBgkqhkiG9w0BAQsFADAi
   MSAwHgYDVQQDExdNaWNyb3NvZnQgRmFtaWx5IFNhZmV0eTAeFw0yMDAxMjEwODE2
   MzVaFw0yMDA0MTQwODE2MzVaMGgxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxp
   Zm9ybmlhMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRMwEQYDVQQKEwpHb29nbGUg
   TExDMRcwFQYDVQQDEw53d3cuZ29vZ2xlLmNvbTCCASIwDQYJKoZIhvcNAQEBBQAD
   ggEPADCCAQoCggEBAN8dkDyiIYA9vjPY9pZwPzCeML1SmShqroJBLLrgJC0Z4VY5
   IWuF24bU3WAd9HmFEujyJxb97WophVCVICocKGFi0aG5UUqIiGbEh8atTLfiiLIb
   iiNcXkQPSFy5e5STIOtxMkAzWLMFY1pygxW1idzentRxdD1oWVrvvAcFSZCHHVGH
   082jsZS0vqaak9P8lPnNj9UFemaFGPpOPXs1FGr19pepeK6NeVoF8E1vLY9BFWHN
   64oKs0lCkqKXeBrjTiX8UrmdI78QtmlEEELPWRgvj0iYV/yhmV9mR8MPljbvsOUr
   55LrEmXrFqYT5GiacBzbZTs1LUPCSdUr4SMJ5N8CAwEAAaOCAVYwggFSMAwGA1Ud
   EwEB/wQCMAAwGQYDVR0RBBIwEIIOd3d3Lmdvb2dsZS5jb20wIQYDVR0gBBowGDAI
   BgZngQwBAgIwDAYKKwYBBAHWeQIFAzCCAQIGCisGAQQB1nkCBAIEgfMEgfAA7gB1
   ALIeBcyLos2KIE6HZvkruYolIGdr2vpw57JJUy3vi5BeAAABb8djq3QAAAQDAEYw
   RAIgAKEqXW6ShwnAYzVPn0webAiLaHMA5sWQaoz9S3KuMu4CIFKaSXGjoVQQsbFY
   BeGaNAavGhGgN36/jLtTTdP/N6DkAHUAXqdz+d9WwOe1Nkh90EngMnqRmgyEoRIS
   hBh1loFxRVgAAAFvx2OrlAAABAMARjBEAiAerdJ+wqlsdSRh+RonxVaPszSmVALt
   qS4bhFvJ6y293gIgQy1hHPLGcs8g+NOpD20+frIxjeGZA7iirJN8rBLJdPkwDQYJ
   KoZIhvcNAQELBQADggEBAMr0MYiMnxQgg/ZgbJmgZqnAtsJT+WcFzvwzyWnwcKpo
   +yR12mLOw1wVVcqwvlnKti7Dy2OrqiI/9Iq0IdUG/UfGHWygPkg6dJL+2gOzIzQZ
   TsmYa1IFazFRjiKl4TP/Es0miVcz8q6KgFwmkM/IOfKNCgKk7KeLfJ2IMPZthxA2
   YKif1t05BN1Jslfls6vssFNcmWvEn/Ix+3Z9fcjgNv5XkTqgvTGiD9CIzsxye3+G
   57yk/dFWVylJ5zMEL8CyKJfJwsaRxaKqN3i5z/uKQSVkALW2R/8klNS7es/LKh9Z
   ifW+RSq7r+BVbikAoALBztZvjgSZ6gO/EKFZE3mizo0=
   -----END CERTIFICATE-----

Get this error when ill try to open this ADDONS MOZILLA WEBSITE (https://addons.mozilla.org/ru/firefox/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=find-more-link-bottom) Can i get some solution please? Thank you, Sergei

hello, this happens now every time i click a link to another site from an email. yes i want firefox to prevent the automatic redirection that some sites try to pull; but it should be obvious that when i click a link that i want to go there. (ie an email from discover card with a link to "view statement") links do work in other circumstances (ie a link to a youboob video from a wfmu comment board)

i've checked out the answers to this basic question and it is not solved. not for version 73.0.1 anyway.

in my preferences there is no "advanced" (except for fonts & colors); there is no "accessibility"...
someone suggested going to "about:config" and turning "blockautorefresh" to false. it seems like that might mess up some other functions...what's autorefresh got to do with redirecting? i do recall seeing the option "Warn me when web sites try to redirect or reload the page", but that must've been on an older firefox version, or on my ancient windows laptop, because i cannot find it now. 

            Thanks

When attempting to access https://signup.gmx.com I get the following error;

The requested URL was rejected. Please consult with your administrator. Your support ID is: < 3522328377538005653>

I contacted GMX and they have been unable to tell me why I can't access their signup page. I had my brother do a test from his home. He's on a different ISP. He is using a VPN, but this worked off VPN too. He is using the same ESR version of Firefox that I am, and he's on the same Windows 10 version I am. Also, he's using the same router I am with the same firmware. He can access the page without issue.

What I've tried;

• ipconfig /flishdns
• Checked my IP address is not blacklisted.
• reboot router
• power cycle NTD
• Run Firefox in safe mode
• Clear all cookies and cache data
• Create a new Firefox profile
• Disable Windows private and public firewall
• Rename hosts file
• Disable all firewalls in the router
• Tried different DNS Servers
• Tried different NICs (My PC has 3)
• Rebooted switches
• Checked PC for viruses/malware
• Tried different PCs in the same household
• Tried a different ISP
• Followed suggestion on https://appuals.com/how-to-fix-the-requested-url-was-rejected-please-consult-with-your-administrator-error-on-windows/ with the exception of "Add to trusted sites" I don't run any Microsoft browsers
• Read through this: https://support.mozilla.org/en-US/questions/1197304

I do not get this error for any other site. I've been trying to access this page on and off for about 6 months. It doesn't appear to be a temporary error.

Any ideas what might be causing this? thanks

Hello, Mozilla Firefox is my default browser and my favorite one

However, I have an issue when surfing on Youtube because at least one of the keyboard shortcuts cannot be used with Mozilla Firefox, while it works ok with both Internet Explorer and Microsoft Edge

Precisely, while on the French keyboard striking the "?" (question mark) key allows to reduce the speed of the video, the opposite shortcut "." (dot) does not works when it should increase the speed

Is there any technical conflict preventing for this dot shortcut to work, or was this forgotten in a way during the development phase?

In any case could it be possible to implement this in a next update?

Many thanks

I've read these instructions, I am more frustrated than ever. Why 2 places for bookmarks. Need help getting tabs on toolbar, including basic text, i.e. font. size, color, underline, bold, italics, etc. without getting kicked out of Outlook.live Email- smooth floating writing, background options for email. I need someone to sit next to me for a full day. Is it possible that Firefox and Microsoft 10, Office 365 are clashing?

(copied from the plugins list - c)

what is the difference between add-ons, plugins extensions; junk email, spam email. ADD-INS PLUG-INS Dark Background Open H 264 by Cisco Grammarly Wide Vine Content decryption Trend Micro Privacy Badger HTTPS Everywhere Privacy Badger

SEARCH FILE TYPES AND APPLICATIONS (for downloads) I HAVE NO IDEA, Using Windows 7 was very easy, I just named the file in SAVE AS there was a drop down box for downloads, documents, etc. WHY WOULD anyone want their downloads in MS Outlook? As it stands now, I don't know where most of my downloads, documents, photos are located in Firefox. Even in Outlook 365 Word they are all over the place. DO NOT want them in Outlook Word, which is where they seem to go. I have selected web site addresses to download, instead of "save as" it wants the FILE TYPE. I hate every program on my PC, want Windows 7 back and Outlook 2013. I thought Firefox would be easier, heard good things, but right now I could throw it out the window. BTW, I have logged into Grammarly 4 times today, and once again it's asking me to login. I have more logins now than ever before in my computer lifetime. I'm not IT and an engineer, half the words used these days are Greek to me. Been working with computers for over 40 years, DOS, most of Windows programs or Apps or whatever they called these days, always a learning curve, but after 5 months, it's only gotten worse. Every phone call to MS support is a JOKE. 1 person says this, another persons says oh no this is what you need to do!! Printer no longer works after MS big PATCH. I dread calling HP again, but have no choice. Sorry I have just dumped all over you, but I am so angry with all of this I have screamed! I AM SENDING ANOTHER MESSAGE: I copy all messages from websites to Word just in case. When I just copied this information I will show you what came up, PRIME example of " what the hell". Of course, it may have disappeared by now!

New to Ubuntu and Firefox. Want to ditch Chrome. I have the existing extensions and a list of recommendations. I believe I have just the one add-on.

I've tried searching for the answer but think I may be asking the wrong question to diagnose the problem. YouTube plays just fine.

I have encountered: - This video file cannot be played.(Error Code: 102630) - No compatible source was found for this media.

Thanks for any help, Varices

when i click to open a new link it opens on the same tab it wont open a new tab automatically i have to keep pressing ctrl to open a new tab can you help me please thank you

When I try to access www.unofficialwarmoth.com using Firefox I got this error:

"An Error Has Occurred! Sorry Guest, you are banned from using this forum! bestkunmaza This ban is not set to expire. "

However, there are no issues if I access using Microsoft Edge. So, the problem lies within my Firefox.

I have contacted with the forum administrators and they can't find any reason why I should be blocked.

Any suggestion?

Thank you

When I started Firefox on my laptop (Windows 10 1909) this morning, Firefox noted that it was not the default browser. I clicked Set as Default, was taken to Settings and there was no default browser listed. When I clicked the button to set the default, Firefox was not listed (only Chrome, IE and Edge were there). I installed 73.0 last week but have been using my desktop most of the time since so I'm not sure when this changed. Firefox does appear in the installed apps list and is working normally when I open it. Did Microsoft do something that prevents Firefox from being the default browser? Is there another mechanism I can use to make Firefox the default?

Thanks for any help anyone can give me.

My bookmarks will not arrange manually even though I have followed the below instructions from the help guide to the letter. Everytime I drag and drop it somewhere in the folder, 10 seconds later, it moves itself back.

Rearranging manually

   Click the Library button 57 library icon on your toolbar. (If you don't see it there, click the menu button fx57menu then click Library.) Click Bookmarks and then click the Show All Bookmarks bar at the bottom.
   Click the folder that contains the bookmark you want to move to expand it.
   Click on the bookmark you want to move and then drag it to the position where you want to move it.

クラッシュ ID: bp-b25a7c89-0f2d-4f8a-adc1-3531c0200218 PC;panasonicCF-SZ6 １）firefoxを起動するとクラッシュレポータが出て前に進まない、 　セーフティで立ち上げて、リフレッシュはうまくいくが、クラッシュレポータに戻りループ状態 ２）ESETを外してもクラッシュレポータが必ず出て閉じて再起動しても必ずクラッシュレポータが出る ３）WIN１０　を再起動しても同じ ４）再インスツールしても、その途中でクラッシュレポータが出て進まない ５）同期しているPC側の拡張機能、アドオンを外しても同じ ６）クローム、IE、ｅｄｇｅは快適

Crash happen frequently when I access different websites at different time, also, right click the images and save to folder will cause a short time hang. When I reboot firefox with Safe Mode, not see the crash again for a long time , could anyony can help to analyse why this happen? Thanks!

the crash report id: bp-49dd30db-e34f-4912-a362-7041b0200229