Firefox Support Forum

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution of new text for the userChrome.css file doesn't work. The userChrome.css text jdevlin supplied does not work on my Firefox. I had to create a new chrome folder as this update seems to have deleted it. I pasted the text into the userChrome.css but there was no change. What am I doing wrong?

Really need help on this, Firefox is practically unusable like this.

Thanks!

Firefox won't play any video, on any website at all. I get different error messages on different sites, such as: The video playback was aborted due to a corruption problem or because the video used features your browser did not support OR Sorry, we're having trouble with playing this video. I've tried following some of the advice in the forums here, so I cleared the cache and the cookies, I ensured DRM content is enabled, and I unchecked the 'Use hardware acceleration when possible' option under preferences. None of this has made any difference. I also restarted firefox and installed an adobe flash player add on. Still no success. Any advice?

I have a new computer and am having trouble completing synchronizing the bookmarks from my other devices. I have made all the entries required, I am signed in other devices but the bookmarks are not coming through

Hi out there-

I would greatly  appreciate advice about how I can fix this problem with restoring my  Google home page. I have no idea how I lost it since I made no changes to it. It was simply there last night and gone this morning. I am a writer and I make a living from the Internet so time lost is money  lost. 

Thanks in advance for any help you can give me.

Befuddled in PA,

Marjorie

In my iOS task bar I now have two different icons for the Firefox browser and I wonder whether it's safe. I have the usual Firefox flame icon and some iOS tool icon.

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently firefox isn't compatible with netflix anymore either due to no update options... It looks like chrome is my only option now.

Since a recent update, I now see WAY too many login suggestions for a website's username field. The issue is that the site has the same subdomain as other sites that I use on my company's network.

For example, if the following sites exist: aaaa.lan.domain.com bbbb.lan.domain.com cccc.lan.domain.com ddd.lan.domain.com etc., then when I browse to the login page for aaaa.lan.domain.com, the login suggestion popup will have ALL of the various logins for ALL of the various subdomains. There will be a huge popup with numerous logins that aren't even usable for the site I'm on. Firefox didn't do this until just recently (like a week ago or so), and before, it would only suggest the logins for the exact site you were on.

Is there a way to force the old behavior?

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this frustrating problem? Your assistance will be much appreciated.

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of "disable" and Firefox complete removed the sound from my computer so that now my volume control little icon has completely disappeared! how can I restore sound to my computer? I did not want this outcome!!