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sync login not working

Hi I have installed Fedora 28 and am trying to set-up my existing Firefox Sync. When i try to log in all i receive is Unexpected error. This has been going all the whole … (read more)

Hi

I have installed Fedora 28 and am trying to set-up my existing Firefox Sync. When i try to log in all i receive is Unexpected error. This has been going all the whole day. Also on my other 2 devices Sync is not working anymore.

Kind regards

Kevin

Asked by kverreth 3 years ago

Answered by McCoy 3 years ago

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webpage element rendering

I'm not sure how to describe the issue I'm seeing. It's like elements aren't rendering correctly. I'll get sort of x's in text boxes or squares over buttons and differe… (read more)

I'm not sure how to describe the issue I'm seeing. It's like elements aren't rendering correctly. I'll get sort of x's in text boxes or squares over buttons and different things. It's not consistent though across every website.

Here's where I have seen it occur: The Firefox start page (the tiles listed as top sites) The search textbox on the Mozilla support website The slider button on the Speed Dial 2 Buttons on the Dice with Buddies page from Facebook The add-on button for Firefox add-ons - though this only happens when the button has focus The cancel button for image uploads on this page?

I've attached images for each of these. Hopefully they load in the same order I'm uploading them to try to match how they're listed above.

I did try searching for an something that might cause this, but no luck. Is this common? Is it a setting I need to change? Or an add-on that isn't working maybe?

Thanks in advance for any help you can offer.

Asked by zuluwarhelmet 3 years ago

Answered by cor-el 3 years ago

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False update message

Firefox is showing me a message: "Firefox is critically out of date" under the bookmarks tabs. If i choose "Update Now" button I'm being forwared to this site: https://ww… (read more)

Firefox is showing me a message: "Firefox is critically out of date" under the bookmarks tabs. If i choose "Update Now" button I'm being forwared to this site:

https://www.mozilla.org/en-US/firefox/new/?flowId=eee4159d-b25c-4c0f-a70c-eac7cfeb611a&fxVersion=61.0.2&isDefaultBrowser=1&searchEngine=ddg&source=heartbeat&surveyversion=56&syncSetup=1&type=button&updateChannel=release&utm_campaign=YourFirefoxiscriticallyoutofdate.Anupdateisrequiredtostaysecure.&utm_medium=show-heartbeat&utm_source=firefox

After I pressed "Download Now" it offers me an older version 52.9.0esr.exe (current 61.0.2 (64-bit)).

Under "Help -> About Mozilla Firefox" it is showing me my firefox is up to date. Why is Firefox telling me i have critical version? What could be wrong?

Asked by pinjak 2 years ago

Answered by cor-el 2 years ago

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I refreshed Firefox, which sent my ad-blocker and 4 Norton files to the Old Firefox Data folder. Is Norton gone? How do I get these & ad-blocker back?

I refreshed Mozilla, which was suggested to make it work more quickly. But I didn't understand that it would remove my ad-remover. I found that in the Old Firefox Data fo… (read more)

I refreshed Mozilla, which was suggested to make it work more quickly. But I didn't understand that it would remove my ad-remover. I found that in the Old Firefox Data folder, in the Browser-Extension-Data file, and I also found 4 files of Norton security (idsafe, nortonhomepage,nortonsafesearch, and nortonsafeweb). Does this mean my security from Norton has been dumped and is no longer functioning? If so, how do I get it back into my browser? And the same with the ad-remover. I think before I refreshed there was some mention that things could be brought back to the browser if desired. Sorry if I haven't used the right terms here, I'm not always sure what they are . . .

Asked by missmelyn 3 years ago

Answered by jscher2000 3 years ago

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Cannot login to Firefox Sync. Error Code 500, Error Number 999: Unspecified error with API.

Error occurs upon logging-into FF sync. Mobile and desktop devices. {"code":500,"errno":999,"error":"Internal Server Error","message":"An internal server error occurred",… (read more)

Error occurs upon logging-into FF sync. Mobile and desktop devices.

{"code":500,"errno":999,"error":"Internal Server Error","message":"An internal server error occurred","info":"https://github.com/mozilla/fxa-auth-server/blob/master/docs/api.md#response-format"}

Asked by crorion 3 years ago

Answered by McCoy 3 years ago

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Context menu displays yellow text on a white background

The context menu is unreadable because of the yellow text on a white background. It looks a bit like someone enabled high contrast mode, but that is turned off. I only ha… (read more)

The context menu is unreadable because of the yellow text on a white background. It looks a bit like someone enabled high contrast mode, but that is turned off. I only have this problem on my laptop and not on my main computer. When mousing over a button, the color changes back to normal. When changing the 'override colors' setting from 'only with high contrast themes' to 'never', the issue persists.

It happens in both Firefox and in Thunderbird. No other programs I have installed do this. https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-20-cb81ac.png https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-26-cf81bc.png https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-32-3ead30.png

Edit: safe mode does not help

Asked by C-3PO 3 years ago

Answered by C-3PO 3 years ago

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When I start Firefox, it triggers an iCloud login screen, which I have to cancel out of.

Every time I start Firefox, I am immediately prompted to log into iCloud (for Windows). I can easily cancel out of this, but it's an unnecessary annoyance. This repeats… (read more)

Every time I start Firefox, I am immediately prompted to log into iCloud (for Windows). I can easily cancel out of this, but it's an unnecessary annoyance. This repeats once an hour for as longs as I am using Firefox.

This doesn't happen with Microsoft Edge, so I assume there is something about Firefox or its setting that is causing this problem.

Anyone have a solution?

Asked by bobfw 3 years ago

Answered by jscher2000 3 years ago

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Shortcut CTRL+Shift+Arrow Suddenly Stopped Working in Text Arreas...

Well, as written above. I'm using these shortcuts quite often to select words when editing. Suddenly it stopped working. I'm on FF 61.0.2. In some cases it works, in som… (read more)

Well, as written above. I'm using these shortcuts quite often to select words when editing. Suddenly it stopped working. I'm on FF 61.0.2.

In some cases it works, in some not. Right here it works, for example. On Github doesn't.

Just for the record, FF Developer Edition 62.0b20 works fine.

Thanks

Asked by blackeye 3 years ago

Answered by Shadow110 3 years ago

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Font-policy not loaded on websites

Hi there, For some reason, it seems like Firefox is not loading the font-policy of the websites. I noticed that since the websites I'm used to visiting every day look dif… (read more)

Hi there,

For some reason, it seems like Firefox is not loading the font-policy of the websites. I noticed that since the websites I'm used to visiting every day look different now, and I can see that the right font is displayed when using an other browser. Do you have any idea what could cause that?

Thanks.

Asked by Jnspqpu 3 years ago

Answered by Jnspqpu 3 years ago

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Login: unexpected error. Both during login/retrieve password and during a new login

To whom it may concern, After many months of failed attempts to sync firefox, I tried to focus on the firefox account. I discover that I can not neither login/reset passw… (read more)

To whom it may concern,

After many months of failed attempts to sync firefox, I tried to focus on the firefox account. I discover that I can not neither login/reset password, nor setting up a new account with the very same email I have used in the last 8 years (just a crosscheck).

Please let me know your opinion!

Bests,

GN

Asked by giammi56 3 years ago

Answered by McCoy 3 years ago

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"Unexpected error" when trying to sign in via Windows, Android & ios

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly… (read more)

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error"

about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Asked by amy0213 3 years ago

Answered by McCoy 3 years ago

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Narrator doesen't show up anymore in reader view. <about:config> details inside

Hi, I have 61.0.2 (64 bit windows 10) Narrator doesn't show the icon ANYMORE. I used it daily, didn't change anything recently BUT only followed this guide to disable Web… (read more)

Hi, I have 61.0.2 (64 bit windows 10)

Narrator doesn't show the icon ANYMORE. I used it daily, didn't change anything recently BUT only followed this guide to disable WebRTC

In short:

   Enter "about:config" in the firefox address bar and press enter.
   Press the button "I'll be careful, I promise!"
   Search for "media.peerconnection.enabled"
   Double click the entry, the column "Value" should now be "false"
   Done. Do the WebRTC leak test again.
   media.peerconnection.turn.disable = true
   media.peerconnection.use_document_iceservers = false
   media.peerconnection.video.enabled = false
   media.peerconnection.identity.timeout = 1

is this the reason, is this a good thing after all?

Asked by Luca 3 years ago

Answered by Luca 3 years ago

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cannot save changes to my google contacts using Firefox

I deleted an email address in a google contact and clicked save. The save button goes grey afterwards but does not update the contact. Just keeps asking me to save to exi… (read more)

I deleted an email address in a google contact and clicked save. The save button goes grey afterwards but does not update the contact. Just keeps asking me to save to exit the dialog box.

Works fine in Safari on my Mac OS system.

Asked by joeciav 3 years ago

Answered by McCoy 3 years ago

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Suggestion: Firefox bookmark favicons with optional text

At the moment with bookmarks in Firefox, when I have only one unique favicon in the bookmarks bar, I don't need accompanying text. However, when I have multiple favicons… (read more)

At the moment with bookmarks in Firefox, when I have only one unique favicon in the bookmarks bar, I don't need accompanying text. However, when I have multiple favicons that are the same, e.g. Github pages, I need a separate text for the Favicon. My setting is for favicons with text. Firefox will not allow me to enter no text and save a bookmark, so in cases where I save a unique favicon, I just fudge it with a pipe "|" character. It would be good if you could save a bookmark without having to enter text, with the favicon + text setting.

Asked by jray 3 years ago

Answered by cactusdr 3 years ago

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Firefox does not respond when trying to buy tickets to events

Tried to buy tickets to events on several different websites. When I hit the "buy tickets" button Firefox does not respond at all. I had to use a different browser whic… (read more)

Tried to buy tickets to events on several different websites. When I hit the "buy tickets" button Firefox does not respond at all. I had to use a different browser which had no problems.

 What could be causing this?

Asked by Mock 3 years ago

Answered by cor-el 3 years ago

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After 5 years, suddenly, my solar system website no longer loads why?

When our solar system was installed nearly six years ago we were given a web address to check production status and more. About 3 months ago we were no longer able to bri… (read more)

When our solar system was installed nearly six years ago we were given a web address to check production status and more. About 3 months ago we were no longer able to bring up the site. It simply says "problem loading page". I tried other browsers with no success. Ideas?

Asked by Jasmine70 3 years ago

Answered by Jasmine70 3 years ago

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Firefox is not "repainting" when another open window is moved across in front of it

This issue has been going on for a while now, through several versions since about 59 or so. I'm running Windows 7 Home Premium on a Very fast computer with 8 Gigs of ra… (read more)

This issue has been going on for a while now, through several versions since about 59 or so. I'm running Windows 7 Home Premium on a Very fast computer with 8 Gigs of ram.

The issue is that when Firefox is open and I drag another open window in front of it, it leaves white lines and stripes of varying widths, like "ghost trails" from the trailing edges, across the Firefox window below. (see photo) Those lines stay there until I click on the Firefox window, bringing it to the top. Then the window's border and menu bar will repaint, but the window content itself doesn't until I click the top title bar and start to drag the window.

This only happens to Firefox, and not with any other open windows or applications at all. It also doesn't matter what open window is being dragged in front of it, whether is a file explorer window or another program app.

I've read up on other "repainting" issues, but this seems to be different and non of the other solutions seem to have any affect. Not enabling or disabling Hardware Acceleration, or turning Clear Type on or off.

Any ideas would be greatly appreciated. Thanks

FYI... I tried adding the picture, but the little image upload box below just has the wheel spinning for the last 20 minutes. So, if the image doesn't show, then it must not have uploaded for some reason. Going to click "Post Question" now. Hope it works.

Asked by bretz1 3 years ago

Answered by bretz1 3 years ago

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My Uber website has changed to Greek (Safari OK)

I'm using Firefox 61.0.2 under Mac OS X El Capitan Version 10.11.6. I drive for Uber. The Uber website has worked fine for years. Then, in late July or August, Uber's w… (read more)

I'm using Firefox 61.0.2 under Mac OS X El Capitan Version 10.11.6.

I drive for Uber. The Uber website has worked fine for years. Then, in late July or August, Uber's website's web pages started showing up in Greek! Since then, I've been using Safari instead because I learned all the Greek I know from college math class, which isn't enough to navigate the Uber website using Firefox.

I have not noticed this effect on any other website. Safari Version 11.1.2, on the same webpage, shows me English.

Please suggest how I can research what to do to get Uber's website's webpages to render in English.

--Gil

Asked by GilDawson 3 years ago

Answered by user633449 3 years ago

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Bookmarks Bar does not stay turned on after reboot (Linux)

Hi all. I'm running Quantum 61.0.2 (64-bit) on openSUSE Tumbleweed. It's a minor problem, but it's a definite annoyance - the Bookmarks Bar does not stay turned on after … (read more)

Hi all. I'm running Quantum 61.0.2 (64-bit) on openSUSE Tumbleweed. It's a minor problem, but it's a definite annoyance - the Bookmarks Bar does not stay turned on after I reboot my machine. Due to a bit of flakiness on my machine (I do some development and things can get unpredictable), I have to reboot more than I'd like. But I'd also like to keep my Bookmarks Bar open... I have all my reference material bookmarked in the Bar for easy access.

Does anyone know if there's a way to fix this? Some internal setting I can manually change?

Thanks!

Asked by bundito 3 years ago

Answered by cor-el 3 years ago