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When I enter my password to generate a recovery key, I get the followiing error message: Loading chunk 25 failed. (missing: https://accounts-static.cdn.mozilla.

There is a bug that generates the following error message when I enter my password in the step needed to generate a recovery key. This error message has repeated numerou… (read more)

There is a bug that generates the following error message when I enter my password in the step needed to generate a recovery key. This error message has repeated numerous times:

Loading chunk 25 failed. (missing: https://accounts-static.cdn.mozilla.net/bundle-7a8706309359f44ddfac44f4d0a5acd9e1b23286/vendors~fxaCryptoDeriver.bundle.js)

Is there any work around?

Asked by fatherb88 8 months ago

Answered by fatherb88 8 months ago

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Found that Firefox 53.2.0 is available for XP but the link on that page to download only offer v.57. I'm trying to download on a Linux machine w/v.57.

Found existing message that Firefox 53.2.0 is available for XP, but the download link on the page only offers v. 57. I'm trying to download on a Linux machine that is ru… (read more)

Found existing message that Firefox 53.2.0 is available for XP, but the download link on the page only offers v. 57. I'm trying to download on a Linux machine that is running v.40 which I will update, but still need the version for XP. The XP machine is airgapped so can't download directly.

Asked by b-wallen 2 years ago

Answered by James 2 years ago

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I need help for The Firefox. http://pesonal-spage.com/all/ - keeps starting up

My homepage is usually google. Somehow - The ... http://pesonal-spage.com/all/ -- always comes back. I reset it and I unistalled firefox and re-installed it and it still … (read more)

My homepage is usually google. Somehow - The ... http://pesonal-spage.com/all/ -- always comes back. I reset it and I unistalled firefox and re-installed it and it still comes as the homePage.

AND-- Every few minutes the ffg website - Opens Automatically http://www.bl0ging.net/kiesm

Please help and assist

Regards Naeem

Asked by newusermozila 2 years ago

Answered by newusermozila 2 years ago

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Firefox crashes

The browser totally crashed yesterday, tried several steps to correct, ran antivirus scan, restarted computer several times, reloaded and updated Firefox, continues to gi… (read more)

The browser totally crashed yesterday, tried several steps to correct, ran antivirus scan, restarted computer several times, reloaded and updated Firefox, continues to give 'Your Firefox profile cannot be loaded. It may be missing or inaccessible.' Will not start after waiting few minutes and retrying, returns the same message. The profile can be located on the drive, for some reason, Firefox is not finding the file, followed instruction for finding the profile and located it, still won't load independently of profile. Cannot troubleshoot directly because Firefox will not load...any help would be greatly appreciated.. thanks this problem IS NOT generic to the machine I am making request from...

Asked by STEPHEN E REEVES 3 years ago

Answered by FredMcD 3 years ago

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Firefox crashes

Firefox won't start. Attached is the crash report. I did a clean uninstall and reinstall but it still won't start. I'm running version 40.0.3 because that's the latest ve… (read more)

Firefox won't start. Attached is the crash report. I did a clean uninstall and reinstall but it still won't start. I'm running version 40.0.3 because that's the latest version that runs on XP service pack 3.

Asked by pyramid14 3 years ago

Answered by philipp 3 years ago

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pop ups even after pop up blocker + add on engaged on mac

been on this for a while now, to be honest if this doesn't get me the solution im going to use another browser. I don't have this issue with safari, I use a macbook. when… (read more)

been on this for a while now, to be honest if this doesn't get me the solution im going to use another browser.

I don't have this issue with safari, I use a macbook.

when i try to close tabs, a pop up remains, they are either a fake apple support window, or a mackeeper equivalent, or other financial things. Occasionally when I click on a link, it ignores the link and opens a pop up in its place. These pop ups are like normal windows rather than extra windows that run over - i.e they replace either a tab i am closing or act in place of one. They are just annoying.

here is one of them>http://www.reimagemac.com/mac/?tracking=ReimageNetworkCon&banner=Roleta&adgroup=832297&ads_name=1022637&keyword=direct&context=v1_7937237_215037_36p_12AD2FB5E1895806231228951518_-1_4060467_v6ld_778_12AD2FB5E1895806227908775_m_ju_-5964032012024961844_832297____72_4d9f_ju_

I have checked add ons, as it seems like its something that i may of accidentally downloaded as part of a software download and maybe havent deleted etc, but no

I have definitely got my add blocker active and have downloaded an additional add on in response to the issue, to no avail

I did find a way of getting into another preferences part which listed various sites, i typed in something :preferences into the address bar, but am unable to go back in - if that is what it way anyway.

hopefully there is a resolution

Asked by ledgehammer 3 years ago

Answered by FredMcD 3 years ago

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Why does Firefox go to previous page when opening certain pages on Youtube?

Im currently using Firefox 40.0.3 but certain pages on Youtube are giving me grief. When I try to open the video's webpage, only the backgroud will load and after a secon… (read more)

Im currently using Firefox 40.0.3 but certain pages on Youtube are giving me grief. When I try to open the video's webpage, only the backgroud will load and after a second or two Firefox will automatically return to the previous page I was on.

This cannot be cancelled by pressing the 'stop loading page' button and restarting and clearing the cache doesn't help.

The affected videos will not appear in my playlists even if they were already in there and they cannot be found through searching or channel upload pages. My situation does not affect Chrome and I can use it to search for the videos, get the URLs and paste them into Firefox but the above problems occur still.

Asked by Fufuz 3 years ago

Answered by FredMcD 3 years ago

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Exporting bookmarks not working

I have entered into about:config browser.bookmarks.autoExportHTML True Create string: browser.bookmarks.file F:\Firefox\Bookmarks.html Created folder: F:\Firefox Bookmar… (read more)

I have entered into about:config browser.bookmarks.autoExportHTML True

Create string: browser.bookmarks.file F:\Firefox\Bookmarks.html

Created folder: F:\Firefox

Bookmarks are not getting exported.

Asked by rdwray 4 years ago

Answered by rdwray 4 years ago

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Why do you CONSTANTLY send notices to update? I will never update until Norton Toolbar works in the updates!

Many of us use Norton Vault, we won't run updates until that is working in your updates. Can you PLEASE stop bombarding me with requests to update multiple times every da… (read more)

Many of us use Norton Vault, we won't run updates until that is working in your updates. Can you PLEASE stop bombarding me with requests to update multiple times every day.

Asked by user7 4 years ago

Answered by James 4 years ago

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Enterprise Environment. Need to set a default start page in Firefox43 for any current and ALL future users.

I use Firefox in an enterprise environment that has no internet access and want to be able to set the default startup page for all users accessing the PC to our training … (read more)

I use Firefox in an enterprise environment that has no internet access and want to be able to set the default startup page for all users accessing the PC to our training center's webpage. If I change it in the about:config, it is only a "user setting" based on profile. I need to make it default so that any user logging onto the machine gets the desired page. I've tried several of the creating the js preference files and config files mentioned in some of the support blogs, but they do not work in Firefox 43. I'm responsible for about 1200 physical machines, and about 800 (and rising) VMs.

The training instructors don't want to have the students open the shortcut on the desktop and set it as their homepage each time they move to a different PC or classroom as during a 16 week course, the students are apt to forget.

Asked by Allen357 4 years ago

Answered by cor-el 4 years ago

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Paypal login shows blank page

Hello, When logging into paypal FF loads and goes to the final login page. However this screen shows up -sometimes only if newly typed into address- only for a feeled sec… (read more)

Hello, When logging into paypal FF loads and goes to the final login page. However this screen shows up -sometimes only if newly typed into address- only for a feeled second and then I get a dead blank screen (happens at Paypal only).

This is new for about the last few updates (now on 44.0.2-32bit on 64bit machine). The same version acts normal on laptop etc., all on WIN 7 Pro-64, and in worknet (domain) via switch. I tried almost every hint in support towards to show me this page. To no avail.

Any ideas? Thanks for help.

BTW: The "educated guesses" are fooled: I apply version changer set on WIN10-64, because of a faulty message to my banking site, FF sends XP which is banned if left without changer, according banks message.

Addons and Plugins were not changed for ages, updated, and are the same as with e.g. laptop.

Asked by Fixli 4 years ago

Answered by Fixli 4 years ago

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Firefox PDF requires FOUR screens to load, why isn't CutePDF offered?

I have trouble printing or saving files to my computer. The Firefox options require waiting for FOUR stupid screens to load before I get to print or save a file in PDF f… (read more)

I have trouble printing or saving files to my computer. The Firefox options require waiting for FOUR stupid screens to load before I get to print or save a file in PDF format.

WHY DOESN'T FIREFOX OFFER CutePDF Writer AS AN ADD ON? I tried to install it 3 times and it won't install on Firefox.

Separate issue : I keep getting error messages when I try to access my websites to "enable Java to view" Java IS enabled - I confirmed that in my Control Panel.

Asked by SongScouting 4 years ago

Answered by jscher2000 4 years ago

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Why can't I paste into youtube comments on firefox

I don't know when this happened, but today I noticed that I cannot paste text into youtube comments on firefox. It still works just fine on Chrome. I tried to use an addo… (read more)

I don't know when this happened, but today I noticed that I cannot paste text into youtube comments on firefox. It still works just fine on Chrome. I tried to use an addon to copy plain text only, but that didn't help, nor have I ever needed it before.

Is this google's latest monopoly trick or something, or what is going on?

Asked by 1N07 4 years ago

Answered by 1N07 4 years ago

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"Secure Connection Failed" occurring on growing number of sites, v40.0.2

I'm on a Mac network and many of us are getting "Secure Connection Failed: The page your are trying to view cannot be shown because the authenticity of the received data … (read more)

I'm on a Mac network and many of us are getting "Secure Connection Failed: The page your are trying to view cannot be shown because the authenticity of the received data could not be verified." This number of sites displaying this error is increasing. It was just Wikipedia.org at first, but now I cannot even access Mozilla.org! I have tried virtually all of the solutions that have worked for others to no avail, including:

- Uninstalling Firefox and installing version 40.0.2

- setting "security.tls.version.fallback-limit" to 0 or 1

- setting "security.tls.version.max" to 0 or 1

- disabling "security.ssl3.dhe_rsa_aes_128_sha" and "security.ssl3.dhe_rsa_aes_256_sha"

- Uninstalling and creating a new profile

- Verifying no plugins or add-ons are causing the issue

- Refreshing Firefox

And probably others that I cannot recall. I wish I could post more browser details, but can't because I can't get on Mozilla with Firefox. Please help and many thanks!

Asked by k.turner619 4 years ago

Answered by jscher2000 4 years ago

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Recently upgraded Windows 10, am now receiving runtime error messages while on Firefox, how can I fix this?

I recently upgraded to Windows 10 on my laptop and every time I sign on to Firefox and while I'm on Firefox, I get this message: "Runtime Error. C:\Windows\system32\atibt… (read more)

I recently upgraded to Windows 10 on my laptop and every time I sign on to Firefox and while I'm on Firefox, I get this message: "Runtime Error. C:\Windows\system32\atibtmon.exe. This application has requested the Runtime to terminate it in an unusual way." I don't have this problem on my PC. I recently refreshed Firefox on the laptop because it was running slow and hanging before upgrading to Windows 10. Could this have something to do with the runtime error. How can I fix this problem? thanks

Asked by greg2mar4nm 4 years ago

Answered by John99 4 years ago

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Vertical colored bars on left side of window?

Arch Linux, 64-bit Radeon HD 7750 w/ Mesa 10.6.4 Gnome 3.16.2 Firefox 40.0.2 (problem does not occur on FF 39.0.3) Any Firefox window has a colored vertical region (20-… (read more)

Arch Linux, 64-bit

Radeon HD 7750 w/ Mesa 10.6.4

Gnome 3.16.2

Firefox 40.0.2 (problem does not occur on FF 39.0.3)


Any Firefox window has a colored vertical region (20-or-so pixels wide) beginning just under the system title bar and extending down to the bottom of the FF window. The region begins as a single color(1) but then, as the viewport changes(2) this region is segmented into sub-regions of independently varying colors. Multiple windows maintain their own independent colored region.

If multiple firefox windows are opened, each has its own region. Context menus (e.g. right clicking anywhere in the FF window) also have such a region. Disabling all extensions, plugins, and themes has no effect.

(1) The colors I've observed are always fundamental (cyan, magenta, yellow, green, blue, red, gray). When the color is set or changed (described below) the color seems to be set at random - that is to say I cannot distinguish a pattern as to how

(2) Scrolling the viewport or invoking a browser modal/prompt/file dialog will cause the entire region to change to one other color. Certain (I can't nail down the rhyme or reason) block-level changes to a page will cause a sub-region to appear, horizontally aligned with said block. Page-wide changes "reset" these sub regions. Animations on the page causing color changes (such as the fading in of a modal overlay div or the slow sliding up of the Firefox address bar when entering fullscreen) will cause rapid color change during the period of animation/transition. Blurring the Firefox window or using the PrintScreen button will also reset the entire region back to one color so I'm unable to get a screengrab of varying subregions.


Is this a problem with Firefox? Where should I file a bug report? Mozilla? Gnome? X? Mesa?

Asked by Chris Tonkinson 4 years ago

Answered by Chris Tonkinson 4 years ago