Firefox Support Forum

When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle) The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.

This happened

Every time Firefox opened

I am trying to switch from IE8 to Firefox but am having trouble adding all of the toolbars I use daily to Firefox. I want to add CouponBar from Coupons.com, Roboform (which it said was added, but is not showing up), Adobe Contribute CS3, and Canon Easy-Web Print EX (for my Canon MX340 printer). Please advise!

I need to open files on an FTP site. I want them to be opened in Preview as soon as I click on them within the web page rather than saving it to the downloads folder and then opening them manually in Preview.

This happened

Every time Firefox opened

Windows has crashed and I have to reinstall Vista. I cannot therefore make a backup of my bookmarks but I assume there is a file somewhere on my crashed disk that carries that detail. If so, can I copy that file and replace it in my new installation of firefox. If this file exists I would appreciate knowing the name of the file that I should copy, and the directory that I might find it in.

Installed the update 3.6.6 this morning. Ran fine. Shortly thereafter ( and I don't know if this is related ) Norton Internet Security dialog box said system had to be restarted because of a security problem. Restarted PC ( Windows XP Pro all service packs ), started Firefox, got blank page. Tried other sites, same result. IE8 ran fine. I uninstalled Firefox, restarted PC, installed Firefox 3.5.1, now runs fine.

When version 6 was released, the notice to upgrade said that this version didn't have IE rendering implemented. Does the latest version of Firefox have IE rendering implemented?

before I attempt it I'd like to know if firefox is compatible with the ipad and if there are any "tricks" to loading it onto the ipad.

== has not started yet

For the past couple of days Firefox always redirects to a blank page when I try to visit any page on www.kongregate.com. When I use IE tab on the blank page it comes up with the url "wyciwyg://#/www.kongregate.com" where # is a number that changes occasionally. I've tried deleting my Firefox cache and uninstalling/reinstalling Firefox with no success. Kongregate.com is the only site I know this to happen on and this is the first time I've seen it do this before. It was fine two days ago and I haven't installed a new add on in months.

URL of affected sites

http://www.kongregate.com

Firefox has gotten extremely slow. Typing, loading, searching, even just scrolling from the top of a page to the bottom. My daughter had the same thing happen to her and had to get her computer stripped down and completely reloaded. I don't have that option. It has no viruses and has been completely freed of all things that could slow it down.

This happened

Every time Firefox opened

== About a month ago. It is getting worse.

Hello, I bought Asus G73JH-TZ008V full HD 17. I have a big problem of displaying all web sites: all the web sites display in reduced size of -30% around. I have the same problem with Google Chrome but not with Internet Explorer!!!!!???

What could i do? ASUS suport says it's a Mozzila bug!!

Thanks

I've Mozilla 3.6.3

This happened

Every time Firefox opened

== Always

Issue

I have another kind of problem with Firefox

Description

When I use Firefox and Earthlink webmail, I receive messages that look ok on the screen, but when I print them, crazy characters are shown on the printed page instead of the actual text that is on the screen. I tried clearing the cache, cookies and temp files and clearing the files in my computer's temporary folder using the "Start>Run>%temp%" method. Neither fix helped the problem.

Troubleshooting information

IE Tab 1.5.20090925, Java Quick Starter 1.0, Microsoft.NET Framework Assistant 1.1

Firefox version

3.5.2

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)

Plugins installed

• -IE Tab Plug-in for Mozilla/Firefox
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
• Default Plug-in
• Shockwave Flash 10.0 r45
• 3.0.50106.0
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
• Java(TM) Platform SE binary
• Npdsplay dll
• DRM Netscape Network Object
• DRM Store Netscape Plugin

http://support.mozilla.com/en-US/kb/Smart+keywords I want to know how to remove the smart keywords that this article tells you only how to create.

I have the smart keyword 'ford' set to search the Ford website. I never use it, and when I want to simply Google 'ford escort' and type 'ford escort' into my location bar, it searches ford.com for 'escort' instead, because of that smart keyword. Long story short: I want to remove that smart keyword and all my troubles will be solved.

http://johnbokma.com/firefox/keymarks-explained.html I looked at this site and I do not have the 'quick searches' folder in my bookmarks menu.

This happened

Every time Firefox opened

When I'm using Ancestry.com and I type a name and hit the search button nothing happens. It tells me it's done but doesn't bring up the records I'm looking for. When I use Ancestry on another computer in my home with Internet Explorer everything works fine.

URL of affected sites

http://Ancestry.com

I accidentally clicked on a "this solved my problem" in this forum, and now I can't re-open it. I don't want to simply post a duplicate thread because:-

A) That would be annoying B) It would give the impression that the problem was solved.

Original thread here:- https://support.mozilla.com/en-US/forum/1/684156#threadId687462

This happened

Just once or twice

I am a website producer and preview pages in Firefox after building them in a content management system (also running in a Firefox window). Often I make changes to pages after previewing the page. However when I load the page again to check my changes, Firefox displays the original version again. Reloading the page does not help, but if I switch to Internet Explorer I don't experience this problem. Everything used to work fine but one day this problem started occurring, possibly after an update. Can anyone help please?

This happened

Every time Firefox opened

== Not sure, but possibly after an update