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Just signed up for sync and set master password, can't get back to my password list - want to "sign in to sync", but the nav pane just shows my email address!

According to the Firefox tour, I should be able to use the drop down menu "sign in to Sync and get back to my password list. But the menu doesn't offer me "sign in to syn… (read more)

According to the Firefox tour, I should be able to use the drop down menu "sign in to Sync and get back to my password list. But the menu doesn't offer me "sign in to sync" - it just shows my own e-mail address, which doesn't help. How can I access my password list, which is why I started on this in the first place?

Asked by fabianh 6 years ago

Answered by cor-el 6 years ago

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32.0.1 update nuked my saved password list?

i've been struggling with saved passwords since the 29 update i think which changed the behavior of password manager. today ff has auto-updated to 32.0.1 and this updat… (read more)

i've been struggling with saved passwords since the 29 update i think which changed the behavior of password manager. today ff has auto-updated to 32.0.1 and this update has wiped my entire saved password list which is horrific to me, i've got passwords stored in there from the last decade that I've got no chance of retrieving. good lord mozilla, why are you making everything so hard for your loyal users? i really pains me to do this, but i think i'm going to switch to chrome until you've got your knickers untwisted.

is anyone else seeing this?

Asked by alfindlay 6 years ago

Answered by the-edmeister 6 years ago

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Typography.com Webfonts Not Displaying Correctly in 32.0.1?

Since Firefox 32.0.1, I'm seeing webfont display / character issues (specifically Typography.com) that weren't present in the previous release. Certain alphanumeric chara… (read more)

Since Firefox 32.0.1, I'm seeing webfont display / character issues (specifically Typography.com) that weren't present in the previous release. Certain alphanumeric characters aren't displaying at all (the rectangular 'character not available' glyph is displaying in their place) at all - can't figure out what's causing the problem, and it's isolated solely to Firefox 32.0.1 (not present in older Firefox, or in any other browser).

Have only just encountered this issue, so can't shed much more light on the situation at present (not sure if it's related to encoding, how the fonts are requested, etc.) - however, if anyone can provide any assistance, this would be much appreciated.

Asked by tamsinw 6 years ago

Answered by tamsinw 6 years ago

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DIAGNOSTIC to try to automatically open a URL with 1 addon at a time off

The first answer to any problem is "see if it occurs with addons turned off." What a pain in the ass to try to find the one... Create a function where you can tell FF to … (read more)

The first answer to any problem is "see if it occurs with addons turned off."

What a pain in the ass to try to find the one...

Create a function where you can tell FF to try to open a specified web page, and FF will do it repeatedly, turning off on addon at a time, showing you a nice list of statistics like how long it took to connect, scripts that ran & how long, etc; whatever might help the user recognize something wrong.

Asked by VerizonSucks 6 years ago

Answered by the-edmeister 6 years ago

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Firefox doesn't show me preference for cookies

Hi, I am trying to allow cookies for my Firefox and there is no option. I can check 'remember history' but bellow that check-box there is nothing more! (Unlike in the ins… (read more)

Hi, I am trying to allow cookies for my Firefox and there is no option. I can check 'remember history' but bellow that check-box there is nothing more! (Unlike in the instructions on how to allow cookies picture). I searched everywhere and I can not find this option. I need cookies to run my blog. Please help!

Asked by TinaTurk 6 years ago

Answered by cor-el 6 years ago

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After I've changed my account password and replaced all devices' passwords, I still can't sync. The error message says: "Recovery key incorrect".

Hi, I've changed my account password and then I replaced all devices' passwords. After all I still can't sync between my laptop and my desktop PC. In the bottom of the p… (read more)

Hi,

I've changed my account password and then I replaced all devices' passwords. After all I still can't sync between my laptop and my desktop PC. In the bottom of the page, an error message says "Recovery kay incorrect" (or something like this - I have Mozilla in Spanish :) ) I've changed my password once again, and I've repeated the next step, but still can't sync. Both PCs shows the same error message: "Recovery key incorrect".

Thank you in advance!

Asked by mr.raykov 6 years ago

Answered by mr.raykov 6 years ago

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Can't retrieve a previous sync

Had set up sync & synced. A program deleted my bookmarks. Uninstalled the program and tried to recover previous sync. I choose the correct sync file but it tells me i… (read more)

Had set up sync & synced. A program deleted my bookmarks. Uninstalled the program and tried to recover previous sync. I choose the correct sync file but it tells me it cannot process the file even though I am logged in to sync. Tried to import an HTML file of my book marks I had exported before. I choose import book marks from an HTML file. I then go to the folder with it in it. I click on the file and tell it to open. All the dialog boxes go away and returns to the show all book marks screen. Nothing happened at all.

I uninstalled Firefox and installed the latest Firefox from your site. Have the same problem with this version also. I can open the HTML file from within the browser with no problem so the file is not corrupt.

I can log into my sync account with no problem and it even lists several older sync files but the restoring of any of them run into the same problem. It tells me it is unable to process the file. I had over 13 hundred book marks that I really need but have not been able to recover them at all. I sure would hate to have to open the HTML file then copy each and every link back into Firefox all over again.

Please help. Thanks Dave Wolfer dhwolfer@yahoo.com

Asked by dhwolfer 6 years ago

Answered by dhwolfer 6 years ago

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Firefox chrome in washed-out colors, hard to read

Hi, To see anything but bright washed-out colors and text, I had to change to a dark theme! (NASA Night Launch) But this is as good as it gets, bleached pink (should be b… (read more)

Hi, To see anything but bright washed-out colors and text, I had to change to a dark theme! (NASA Night Launch) But this is as good as it gets, bleached pink (should be black), text still hard to read.

- Web page ok, it's just the chrome (tabstip, address bar and other toolbars) that is messed up. - Only present on one of my computers (with FF32.0.1). - On this computer (laptop), the problem is present on two recently added external displays. (not the built-in, not previously added displays) - Only Firefox affected, no other programs running on my Win8.1update is affected. (other browsers show regular colors/text in tabstrips, toolbars, menus etc. - Problem gone while in Firefox Safe Mode. - Problem remains even if I disable every single add-on, and set "ask to activate" on every plugin.

Any ideas? Hope to be able to stick to Firefox in the future :)

Asked by kitschkite 6 years ago

Answered by cor-el 6 years ago

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When I click a link at yardbarker.com, I get a message that firefox can't load the page.

Yardbarker provides links to sports related articles. Over the past several months, I have been unable to access , first, a few of these links, and now, virtually every o… (read more)

Yardbarker provides links to sports related articles. Over the past several months, I have been unable to access , first, a few of these links, and now, virtually every one. The page opens for several seconds, and then switches to an error page which says "Oops, Firefox can't load this page for some reason."

Asked by joeyvegas 6 years ago

Answered by FredMcD 6 years ago

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Runtime Server Error in '/' Application and a 'create root file to fix' dunno how to do this.

For several weeks Firefox crashes when I close it down for the day. Firefox error message box sends crash report. Today I got I think from Firefox: please create a &… (read more)

For several weeks Firefox crashes when I close it down for the day. Firefox error message box sends crash report. Today I got I think from Firefox: please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <configuration>

   <system.web>
       <customErrors mode="Off"/>
   </system.web>

</configuration> Then there's a second file it says to add. Umm, where/how? The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <configuration>

   <system.web>
       <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
   </system.web>

</configuration> Okay, but under ProgramFiles>Firefox there are several folders and none of them say "root" so where am I to create said file and how do I get it there? And then what? I sure don't want to crash Firefox any more than it does as it at least still works.

Asked by FranB7077 6 years ago

Answered by jscher2000 6 years ago

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Getting ads by deeal on many sites, can't find un-install/-subscribe.

In Chrome browser, I found this under extensions, and trashed it, but in Firefox, I don't see any add-on for these banners. The spelling is correct, btw (2 e's). Clicking… (read more)

In Chrome browser, I found this under extensions, and trashed it, but in Firefox, I don't see any add-on for these banners. The spelling is correct, btw (2 e's). Clicking on the ads gets me a site all in french, and no option to opt out. No uninstall in Control Panel. No stub in windows registry. Ad-block Plus doesn't help. Any thoughts?

Asked by Dick Kooser 6 years ago

Answered by CoryMH 6 years ago

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Firefox recently started crashing

I am using windows 8.1 64bit These are the past 5 crash reports. I do notice the memory usage shoots up for no apparent reason. Nothing new has been installed on the comp… (read more)

I am using windows 8.1 64bit These are the past 5 crash reports. I do notice the memory usage shoots up for no apparent reason. Nothing new has been installed on the computer in the past 6 months. Basically only updates are the standard windows, firefox and the flash player


09d73780-13d7-43ac-8dce-0aa73c3bc4af 9/16/2014 1:36 PM 72e084b3-e178-40b9-aefc-094c03a98a92 9/16/2014 2:40 AM bp-1781850c-f389-4bee-bb87-47eb42140916 9/16/2014 1:01 AM bp-338a7706-d75a-4fcd-8d63-a53292140916 9/15/2014 11:16 PM bp-58c34fba-ba9a-469d-ae5e-dafb62140915 9/15/2014 12:13 PM

Asked by rickyc31 6 years ago

Answered by philipp 6 years ago

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firefox seems to be blocking links to external applications, in this case Outlook. Can you help?

When I click on the link (eg. mailto;email@domain) in a website nothing happens. If i use Chrome or Explorer the link opens Outlook to send the mail. A friend said 'Mus… (read more)

When I click on the link (eg. mailto;email@domain) in a website nothing happens. If i use Chrome or Explorer the link opens Outlook to send the mail. A friend said 'Must be something to do with the way your browser is setup, maybe blocking links to external applications (outlook etc)' is this correct and how do i fix it please?

Asked by kazlawrence 6 years ago

Answered by kazlawrence 6 years ago

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How can I make my website a nornal size again (it is narrow and small)?

Hi Thank you for helping me. My website on Firefox changed from normal size to being small and narrow - you can barley read the copy. The same website is normal size on… (read more)

Hi Thank you for helping me.

My website on Firefox changed from normal size to being small and narrow - you can barley read the copy. The same website is normal size on Safari. It has been stuck like this for over a year. Do you know how to make it a normal size again? www.celebratespirit.com

Thank you Penelope

Asked by pennypro 6 years ago

Answered by philipp 6 years ago

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Customize buttons added to toolbar keep disappearing

Steps to reproduce: 1. Menu -> Customize 2. Drag some of the extra icons to the top right toolbar (next to the menu icon) Now, some icons constantly keep disappearing.… (read more)

Steps to reproduce:

1. Menu -> Customize 2. Drag some of the extra icons to the top right toolbar (next to the menu icon)

Now, some icons constantly keep disappearing. As a consequence, I need to re-add them quite regularly.

Why are some icons simply not staying at the location in the toolbar where I put them?

Thanks for your help!

Asked by bobbel90 6 years ago

Answered by cor-el 6 years ago

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I can't remember my user name and password but no reminder being sent when I request user name reminder email

I try and log in but do not remember my user name or password. I request a user name email but nothing is coming through. I have left it for an hour but no email receive… (read more)

I try and log in but do not remember my user name or password. I request a user name email but nothing is coming through. I have left it for an hour but no email received. I have also check the spam box.

Asked by paultaylor77 6 years ago

Answered by paultaylor77 6 years ago

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yahoo start page changed after firefox 33 update, how to fix it? start page looks normal on chrome and explorer, only different in mozilla, please help me

my start page has always been yahoo, after the firefox 33 updated itself, the page totally looks weird, its yahoo but not like the classic regular. I can't seem to get i… (read more)

my start page has always been yahoo, after the firefox 33 updated itself, the page totally looks weird, its yahoo but not like the classic regular. I can't seem to get it to go back even when I cut and paste the web address out of chrome or explorer, where the yahoo page looks like its normal classic self. WHY is it being changed only in mozilla firefox 33? I know that before at 32 firefox it was regular, when I go into chrome or explorer it looks fine, and yet will not flip back in my mozilla firefox even though it is using same webaddress. Its driving me bonkers, please tell me I am not the only one this happened to ( today Oct.15, 2014) and what can I do to cure/fix and make it go back to the way it was.

Asked by dobydoby 6 years ago

Answered by guigs 6 years ago

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prevent restoring session when starting

I occasionally get those annoying popups that will not let you close the window without answering a prompt. In my experience it is best to kill the firefox process rather… (read more)

I occasionally get those annoying popups that will not let you close the window without answering a prompt. In my experience it is best to kill the firefox process rather than answer the prompt (who knows what will happen when you click that button). However, when i use task manager to end the firefox process, the next time i start it it immediately restores the previous session, loading the same popup window, which means I can never close that window...

I have the startup option set to "Show my homepage" (it is obviously not respecting this setting)

This is a change in behavior... It used to be the "Oops there was a problem" page loaded after you killed the firefox process, which was perfect because I could choose to restore what I wanted.

Is it possible to configure firefox to ALWAYS show the home page on startup?

Asked by johnnyd 6 years ago

Answered by jscher2000 6 years ago