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The disabled feature still has a picture in the picture when unchecked.

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchec… (read more)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

Asked by nerkalis 4 months ago

Answered by nerkalis 4 months ago

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Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Asked by artyfitz 4 months ago

Answered by James 4 months ago

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Windows 11 export import bookmarks?

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html. On new windows 11 computer, I'm trying to… (read more)

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Asked by brunau8 4 months ago

Answered by brunau8 4 months ago

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recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (read more)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Asked by waynenelson327 4 months ago

Answered by Sebastian Becker 4 months ago

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I logged into Firefox, I lost all my bookmarks, passwords, and browsing history.

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed… (read more)

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed to enter in the 2FA code from my phone, then I could now change the password. When I logged in, boom, bookmarks gone. Passwords gone, and browsing history gone. I was waiting for it all to sync, but it had probably synced the deletion of everything possibly. I have no idea what happened, but I do not believe my account was compromised, because I did not get any emails about any new logins. If it is encrypted, how can I decrypt it so I can get my stuff back? Thanks.

Asked by catalysterkim 4 months ago

Answered by Paul 4 months ago

  • Solved

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (read more)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Asked by motoman24 4 months ago

Answered by Paul 4 months ago

  • Solved

Closing 1st 3 tabs in a session results in this

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on t… (read more)

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on the tab bar. After that any new tab opens to the far right spot at the end of the blank area. This happens in a private window too (extensions closed). After I close a session, then reopen later, all my tabs are still in place but the first 3 that I closed reappear where they were at the start. Strange.

Asked by FJ Lepiane 4 months ago

Answered by FJ Lepiane 4 months ago

  • Solved

Weather Widget on Homepage Only Allows me to Choose Canadian Cities

The weather widget on my FireFox homepage, as well as the information when I type "weather" into the address bar shows me as in Montreal QC, Canada. But I am in New Hamps… (read more)

The weather widget on my FireFox homepage, as well as the information when I type "weather" into the address bar shows me as in Montreal QC, Canada. But I am in New Hampshire, USA. When I try to type a different city name after clicking the 3 dots next to the widget and choosing change location the only cities that come up are Canadian cities.

I am not running any kind of VPN, and when I check my location with an IP lookup it shows me in the correct location, my locale settings in Windows are set the the US as well.

Thanks for any help!

Asked by Steve 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Image Preview

When I am scolling and the mouse hits an image, a large image preview appears. How on earth do I turn this off? I can see tab preview images to turn off but not this stup… (read more)

When I am scolling and the mouse hits an image, a large image preview appears. How on earth do I turn this off? I can see tab preview images to turn off but not this stupid image previre thing that covers everything I am trying to read or navigate on the web site.

Thanks very much M

Asked by Martin O'Donnell 4 months ago

Answered by Paul 4 months ago

  • Solved

Solution Found Firefox, facebook, marketplace, openoffice

Copilot is a virus effecting facebook, market place, openoffice, Firefox settings apps installed apps turn off copilot running in background turn off copilot run a… (read more)

Copilot is a virus effecting facebook, market place, openoffice, Firefox

   settings 

apps installed apps turn off copilot running in background turn off copilot run at startup uninstall is also an option I'm thinking of.

Asked by Kombivan 4 months ago

Answered by Kombivan 4 months ago

  • Solved

Manage Exceptions with Cookies and Data

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the rid… (read more)

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the ridiculous process of typing in site addresses manually one by one without having any sensible way to record these addresses already I guess it won't help me now. The ridiculous aspect came from having to take screen shots of the list of sites from the manage data list after deleting everything not wanted, scrolling down a windows worth at a time, copying that screen shot into multiple copies of a graphics program then shrinking each copy of the graphics program and Firefox so each can be seen so I can manually type each address across.

I know I am supposed to be nice but this is just insane. It is 2025. There is a thing called copy and paste. Apparently some people at Mozilla are not aware of this.

Having got that off my chest the next issue is that the deletion of cookies and data only occurs when Firefox is closed. Who closes Firefox? Why would you close Firefox? I currently have 24 tabs open. Why on earth would I want to close them down just so they have to be selected one at a time and reloaded? What is the thinking behind this stupidity?

The only time I close Firefox down is when Windows is restarted for updates (every application) or when IDM needs to update as I found this negates the need to restart Windows (Firefox only).

Other than those situations I am trying to work out how to fit this cookies/data deletion into the normal operation of my computer. There appears to be a lack of a suitable way to deal with this situation. Would it be considered acceptable to just wait for those times Firefox has to be closed? This would be far better than what I have been doing up to now but why wouldn't Firefox delete this data when the last tab for a site is closed? There are a huge number of sites I bring up due to searching for something and close them immediately or after reading what they have to say.

I have been using computers for about 30 years and have long lost the inclination and to be honest the ability to delve deep into them. Today I just want to have them do what I want/need without unnecessary complications.

Have I got this situation right or is there something I have missed? At the moment IDM has been having a lot of updates thanks to YouTube's greed but before that I found I generally only had to restart my computer for MS updates and when strange things started to happen.

Asked by Oldneweng 4 months ago

Answered by Mark 4 months ago

  • Solved

a website is requesting a new version of PHP

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook … (read more)

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

Asked by Ray Ballisti 4 months ago

Answered by Paul 4 months ago

  • Solved

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (read more)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Asked by Eugene Faber 4 months ago

Answered by Eugene Faber 4 months ago