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After most recent update, my bookmarks list only shows the thumbnail image but the text descriptions are faded.

After the last Firefox update, my bookmarks list only highlights the thumbnail image. The descriptive text which was previously in white colored text is no longer colore… (read more)

After the last Firefox update, my bookmarks list only highlights the thumbnail image. The descriptive text which was previously in white colored text is no longer colored but faded and not readable. How do I resolve this problem? Zak

Asked by zakhome 7 months ago

Answered by Paul 7 months ago

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search local drive before the internet

While I enjoy the capability of selecting a search engine as I see fit, I would prefer that my local drives take precedence. Is there an easy way to enable this for every… (read more)

While I enjoy the capability of selecting a search engine as I see fit, I would prefer that my local drives take precedence. Is there an easy way to enable this for everyday casual use? In other words, can I specify "search local drives first, followed by the web i.e. casting a wider net to search on the world wide web, and an arbitrary third placeholder such as foreign sources (example only) or foreign news items (again, fictitious example)

Asked by andy p 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Search Not Showing Webpage Titles

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'… (read more)

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.

Asked by Hanne 6 months ago

Answered by Hanne 6 months ago

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Add-ons/Extensions

I am a member of Nielsen Computer App. Why did Firefox quit allowing me to use/add this extension?? I guess if this is going to be a problem I will uninstall Firefox AGAI… (read more)

I am a member of Nielsen Computer App. Why did Firefox quit allowing me to use/add this extension?? I guess if this is going to be a problem I will uninstall Firefox AGAIN and go with Chrome. I really like Firefox, but this is so upsetting that I cannot add the Nielsen Extension like before.

Asked by scoble517 6 months ago

Answered by Denys 6 months ago

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Lost laptop and trying to sync bookmarks/extensions from old browser

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm… (read more)

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

Asked by jyngdev 6 months ago

Answered by Paul 6 months ago

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Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (read more)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 6 months ago

Answered by colin_obrien 6 months ago

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Firefox 140.0.4 (64-bit), not rendering html: need to open in troubleshooting mode

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mo… (read more)

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mode is fine. Earlier today I did update Java. Otherwise no difference. Other browsers are also fine. Firefox is my default browser so this is a bit unworkable.

For now, I will use Firefox troubleshooting mode...

Thanks David

Asked by David Takahashi 6 months ago

Answered by Denys 6 months ago

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Search Engines

Alternative search engines no longer appear when typing the stasrt of a search. Am able to set alternative search engine in settings but need to go back to settings if I… (read more)

Alternative search engines no longer appear when typing the stasrt of a search. Am able to set alternative search engine in settings but need to go back to settings if I want to use another one. This happened after a recent update - perhaps as much as a week ago.

Asked by MIKE BOARDMAN 6 months ago

Answered by Ed 6 months ago

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Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (read more)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Asked by Bob 7 months ago

Answered by Bob 7 months ago

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Home Button goes away

My toolbar is visible when I click on the 'Open a new tab' plus sign at the top. But if I go to a site, either from a search or from bookmarks, the toolbar disappears. I… (read more)

My toolbar is visible when I click on the 'Open a new tab' plus sign at the top. But if I go to a site, either from a search or from bookmarks, the toolbar disappears.

I just (yesterday) had to delete profile, delete bookmarks, delete Firefox, install Firefox, in order to get it where it would save bookmarks again. The toolbar, prior to that, did NOT disappear when I went to a new site.

Please help.

Asked by rjrjack 6 months ago

Answered by bitdecay 6 months ago

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Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (read more)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Asked by dbschlos 6 months ago

Answered by Denys 6 months ago

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Firefox после зависания получает флаг system

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его прав… (read more)

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его права системы .В первые заметил этот баг когда сделал браузер firefox браузером по умолчанию.У меня сим роутер при запуске системы открывает браузер тут та браузер и зависает (не всегда ,но часто) в диспетчере задач в этот момент у его права системы.Писал в майрософт ,майкрософт посоветовал пользоваться нормальным браузером и сменить браузер по умолчанию .По совету майкрософт сменил браузер по умолчанию на chrome проблема пропала. Firefox 140.0.2 (64-разрядный) Windows 11 версия 24H2

Asked by StalkerCN 6 months ago

Answered by StalkerCN 6 months ago

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Images Not Updating in FireFox

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this… (read more)

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this? I have the latest version of Firefox. If I use another browser the new images appear! Thanks for your help. Gazza

Asked by Gazza Williams 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (read more)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Asked by gonzoid 6 months ago

Answered by jonzn4SUSE 6 months ago

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Link on bottom of this form page needs fixing.

I filled out this form completely to resolve another issue only to come to the section at the lower part of this page. "Troubleshooting Information (optional): We can't a… (read more)

I filled out this form completely to resolve another issue only to come to the section at the lower part of this page. "Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please try these manual steps. "

I clicked the link...silly me...thinking the link would open a modal or popup. it took me to another page, losing everything i typed to ask to get a problem resolved. GGGRRRRRRRR! to put it lightly.

Maybe someone can fix that? I'm likely posting this in the wrong place. But it is posted and I hope the right people see it to not let it happen again.

Oddly, the browser kept the images for the form I was working on, only the typed text was lost.

Asked by aefriot 3 months ago

Answered by Paul 3 months ago

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It takes firefox over 30 seconds to list files in a local location when i first click OPEN to upload a file

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hang… (read more)

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

Asked by paulbrightley 6 months ago

Answered by jonzn4SUSE 6 months ago

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Firefox previous data retrieval

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my … (read more)

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Asked by Fei Shi 6 months ago

Answered by jonzn4SUSE 6 months ago