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Fifefox does not save a new payment method, clicking on save does nothing

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then clic… (read more)

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then click on "Saved payment methods", which opens a dialog with the existing payment methods and options to remove/add/edit. I'm clicking on Add, filling-in the card details and then clicking Save, nothing happens....

I previously had a working saved payment method, but it stopped working (I think more than 6 months ago). I tried to re-enable the credit cards by setting the following configs on about:config page:

- extensions.formautofill.creditCards.available: true
- extensions.formautofill.creditCards.supportedCountries: '...,RO' -> (I was adding my country to the existing list)

After the browser restart with those new settings when I'm on a payment page, clicking on a credit card field will show the saved credit card but if I click on it, it will not fill the details. And also trying to save a new card, manually as described previously in this message, or by the automatically prompt to save a new card after a successful payment was done. Both methods failed on me but with no error (I cannot see the saved payment on the list).

I tried removing the existing saved card, it worked removing it, but the add is still not working.

I also tried restarting in save mode, launching Firefox in a separate profile and added my country on the creditCards config for supportedCountries to show the "Saved payment methods" button on new profile, and it did not change anything.

I'm thinking there is a missing permission somewhere on the disk but I don't know where is the payment data stored on disk.

I would really appreciate any help on this.

PS: Check the attached pic to see the payment add and clicking the save button does nothing (also there are no validation errors). And the other: FF version, OS, troubleshooting info.

Asked by Mike S 1 month ago

Answered by Mike S 1 month ago

  • Solved

Closed tabs not restoring

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them … (read more)

Hello, I closed my browser, expecting it to save my current tabs as it usually does. When I reopened it, the tabs were gone. They were important for me, and some of them were pretty old so I can't find them in my history. I tried checking the "recently closed tabs" option, it didn't help. There was also no option to restore the previous session. Can you help me restore my lost tabs?

Asked by guynardia 1 month ago

Answered by cor-el 1 month ago

  • Solved

Change in Tab Behavior

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore… (read more)

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore the previous behavior where "recently closed tabs" only shows the tabs that were closed in the current window. I saw some about:config settings, but I'm not sure what they do and I don't want to end up losing the tab history all together.

Thanks

Asked by sugarcookie 1 month ago

Answered by cor-el 1 month ago

  • Solved

Q: Why does blocked website (pwnedpasswords.com) still leave cookies?

Hello, I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies. I've never even visi… (read more)

Hello,

I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies.

I've never even visited this site (that I'm aware of), and it's a bit concerning to me.

In spite of clearing ALL my cookies (and blocking this website), it keeps appearing in my list!

Please advise :)

Asked by TM 2 months ago

Answered by TM 1 month ago

  • Solved

Can no longer detach tabs in Firefox 126

Tab detachment was working fine until updating to Firefox 126. Now the tabs cannot be moved, detached or dragged to another window. In about:config, browser.tabs.allowT… (read more)

Tab detachment was working fine until updating to Firefox 126. Now the tabs cannot be moved, detached or dragged to another window.

In about:config, browser.tabs.allowTabDetach is set to true

Suggestions?

Asked by Jeffery Small 1 month ago

Answered by Jeffery Small 1 month ago

  • Solved

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (read more)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

Asked by history1962 1 month ago

Answered by history1962 1 month ago

  • Solved

Where/How to Report a Website Impersonating Firefox?

I recently came across a webpage that is made to look like a message from Firefox letting you know you need to update the browser. Where should this be reported? I'm sure… (read more)

I recently came across a webpage that is made to look like a message from Firefox letting you know you need to update the browser. Where should this be reported? I'm sure this is some malicious download though I have no way of checking.

Asked by firefox.o5fi4 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

My passwords are getting removed one by one... Why?

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually ha… (read more)

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually have anywhere else. Auto-Backup of firefox seems to be of the same day as the original??? So it loses the data then saves it twice? who designed this? I'm angry, not at firefox/mozilla. angry at myself for putting my trust in the first place. Chromium doesn't sync so it leaves me with chrome FFS. Does someone has a magic wand to recover the lost data? login.json is same day as original so not an option.

Asked by romanash 1 month ago

Answered by romanash 1 month ago

  • Solved

Borderline between text bar and tab bar.

So i wanted to remove borderline between text bar and tab bar. After some googling i manege to do so by console(contl+shift+alt+i), in string "--tabs-navbar-separator-col… (read more)

So i wanted to remove borderline between text bar and tab bar. After some googling i manege to do so by console(contl+shift+alt+i), in string "--tabs-navbar-separator-color: light-dark(rgba(0,0,0,.1), rgba(0,0,0,.3));" i change 3 to 0 and borderline gone. But every time i restart browser is all back. Is there any way to make it permanent ?

Asked by Beltion 2 months ago

Answered by Beltion 1 month ago

  • Solved

weird graphical bug when connected to tv through HDMI when on duplicate mode

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have … (read more)

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have found that is is only on firefox and not my desktop or any other programs. Firefox is up to date and the issue is fixed when the HDMI set to extend

I hope you find out why this is happening and fix it swiftly Thank you -Dominic

Asked by IcyCarbide 1 month ago

Answered by cor-el 1 month ago

  • Solved

Address bar move itself to Narnia

For some reason, recent updates caused my Firefox address bar to misbehave. I have already murdered the unwanted search engine suggestions which the standard settings fa… (read more)

For some reason, recent updates caused my Firefox address bar to misbehave.

I have already murdered the unwanted search engine suggestions which the standard settings failed to kill - I just kept turning things off in about:settings until the garbage feature died.

However, I am still unable to address the most annoying bug.

When I start typing in address bar, the pop-up box with suggestions, rather than attach itself to the bottom of the address bar, goes to some imagined, predefined anchor point which is off screen, somewhere outside the confines of the window. As a result, I see some suggestions, but I no longer see what the hell I'm even typing. I am attaching a screenshot. This is super annoying, as I am literally forced to either use bookmarks, or type out urls in notepad then paste them over.

Anyone can help?

Asked by watotem 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Search bar now at top, above PC screen

Hello Since an update from a few days ago (May 2024), my address bar/search bar is now basically outside of my PC screen, see here: https://vimeo.com/948314161 It's not… (read more)

Hello

Since an update from a few days ago (May 2024), my address bar/search bar is now basically outside of my PC screen, see here: https://vimeo.com/948314161

It's not a local problem, it's also happening on other PCs/Laptops I have.

How can I fix this? PS should the answer be that I need an add-on or anything like that, then it's bye bye Firefox, hello Chrome

Thank you

Asked by McLovin 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

List of suggested sites positioned too high.

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off t… (read more)

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off the screen. I don't see any other posts relative to this, am I the only one with this problem... and how do I fix it?

Asked by Electrojim 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Top of url dropdown is cut off

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser wind… (read more)

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Asked by ltstar 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Suggestons cover the address bar.

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1! However when I launch the brow… (read more)

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1!

However when I launch the browser in troubleshoot mode from the help menu, everything works fine, see Picture2.

The only addon I have installed is Youtube adBlock. There are two plugins running, a codec by sisco systems and a decrypt module by google.

Could somebody help me with this problem?

Asked by Nevesincs 2 months ago

Answered by Nevesincs 2 months ago

  • Solved

third-party Translation Add-ons CAN NOT work on the "support.mozilla.org" site

When visiting the "support.mozilla.org site, third-party translantion add-ons(such as "Immersive Translate") can't work. It says "can not read or change data on this site… (read more)

When visiting the "support.mozilla.org site, third-party translantion add-ons(such as "Immersive Translate") can't work. It says "can not read or change data on this site". I want to translate it on the same page rather than skipping into a new page. However, it can work on the "www.mozilla.org" site. When visiting on Chrome, there is not a problem. Is that site just privileged on Firefox ?

Asked by waste 2 months ago

Answered by TyDraniu 2 months ago