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Youtube Playback choppy / low frame rate in DEFAULT view only

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing) I am having an is… (read more)

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing)

I am having an issue with Firefox and video playback, specifically on YouTube. When I play a video in default view mode, the playback is super choppy / low frame rate. When I change to theatre view or full screen, playback works perfectly.

I've tried incognito windows and troubleshooting mode with no improvement.

Microsoft Edge works fine.

Not sure where to go from here.

Asked by jconnmchugh 2 months ago

Answered by zeroknight 2 months ago

  • Solved

New computer problems

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan… (read more)

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan

p.s. I am at work, the new computer is at home., The version of Firefox was downloaded yesterday and the operating system is Windows 11

Asked by Susan Gatewood 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Google ReCAPTCHA does not work

Hey, Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser. reCaptcha de… (read more)

Hey,

Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser.

reCaptcha demo: https://www.google.com/recaptcha/api2/demo

Asked by jankec08 2 months ago

Answered by Paul 2 months ago

  • Solved

Display fonts on Fb squished together

Hi, So I'm on Facebook. A friend has a new post. The post is all squished together, almost on top of the other line. I have looked over my settings to see if there is … (read more)

Hi, So I'm on Facebook. A friend has a new post. The post is all squished together, almost on top of the other line. I have looked over my settings to see if there is a way to alter the spacing but to no avail. I now realized why I stopped using Firefox a little while back and this is the main reason. If I can't read posts on social media apps on my computer browser what's the use?

Suggestions and fixes MOST welcome before I throw my hands up again. Edge is messed up in other ways as is Opera so I'd really love to have just ONE browser that I can depend on. Considering I used to be a HUGE fan of FF back in the day before the entire code was rewritten I'd love to be back in the fold. If this can be resolved I'll stay. For sure.

Thanks so much Richard

Asked by Richard McWolff 3 days ago

Answered by Richard McWolff 3 days ago

  • Solved

Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (read more)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 2 months ago

Answered by cor-el 2 months ago

  • Solved

Failed to check for updates

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the … (read more)

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Asked by Ethan 2 months ago

Answered by Ethan 2 months ago

  • Solved

Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (read more)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

reCAPTCHA dialog does not appear

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the r… (read more)

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the reCAPTCHA screen does not appear at all.

I thought it was a problem with my account at the website since nothing happened when I clicked LOGIN. It wasn't until I tried Edge and the reCAPTCHA dialog appeared that I realized the problem was not with the website, but with Firefox not presenting the reCAPTCHA dialog.

I do not know whether the problem is with the site specifically since I have not encountered any other sites recently that required reCAPTCHA authentication.

Thanks... bms

Currently running Firefox v125.0.3 (Standard Browser Security) on Windows 11 Pro (v10.0.22621 Build 22621)

Asked by bms 2 months ago

Answered by James 2 months ago

  • Solved

Firefox won't update

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in … (read more)

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in a day or two. I also have my setting to supposedly do updates automatically, but that doesn't seem to be working. Please help!

Asked by tabatarcaraz 2 months ago

Answered by cor-el 2 months ago

  • Solved

how to remove the "how to set your home page" tab that opens every time

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and resta… (read more)

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

Asked by mmzz02468 2 months ago

Answered by cor-el 2 months ago

  • Solved

When opening a new tab, why can't I automatically search?

When I open a new tab, I can't automatically start searching anymore. Here's a video: https://www.loom.com/share/ebcc8685187a4e2284cf40b75f7e134e?sid=9b0a3db3-fcac-4bae… (read more)

When I open a new tab, I can't automatically start searching anymore.

Here's a video: https://www.loom.com/share/ebcc8685187a4e2284cf40b75f7e134e?sid=9b0a3db3-fcac-4bae-9ff9-cdbe2b8b955b

Now, I have to click into the search bar to type. That's annoying.

Anyone know how to fix this?

Asked by Kevin George 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Google Sheets Cells Turn Black

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will com… (read more)

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will come back but just briefly and back to black. Very annoying as these are shared sheets for my business with other employees. It's not happening in Vivaldi Browser or Edge. I hate Chrome so not even trying it there but guessing it's fine. Seems to just be Firefox all of a sudden. See pic. Help please as I have no clue what's causing this.

Asked by Keith Robinson 2 months ago

Answered by Keith Robinson 2 months ago

  • Solved

How can I enable seeing *all* tabs from other devices in Firefox View?

Hello All! I have recently tried to use Firefox View button in order to quickly open pages that I have opened on my Android device, however I found that only some (rando… (read more)

Hello All!

I have recently tried to use Firefox View button in order to quickly open pages that I have opened on my Android device, however I found that only some (random) portion of the tabs appear in the Firefox View under [tabs from other devices/my android device].

Is there any way I can change that behaviour? This is renedring the Firefox View kind of pointless, as I still have to open my phone to check whether there was maybe one more important page that I wanted to check out, that was not listed in the Firefox View on my PC. At that point, I could very well just see what were I at, on the android device, and just google stuff again. The mixed approch (some opened via Firefox View and some manually) is more time consuming than either of the approaches alone, so I would really appreciate help, as Firefox View seemed to be a time-saver - I believe I have something set erroneously somwhere. Thanks!

I am on firefox 125.0.3. 64-bit.

Asked by gawroon7 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

The new apostrophe quicksearch-function is a problem for me

Hello There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefo… (read more)

Hello

There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefox 125.0.3 on a Macbook Air.

This new function makes it very difficult for me to practice touch typing in Firefox, and I would like to turn this function of.

Best regards Max Andersson

Asked by Max Andersson 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

netflix

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i… (read more)

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

Asked by Mindblender 2 months ago

Answered by zeroknight 2 months ago

  • Solved

severely broken webpage loading (for specifically roblox)

this is definitely a unique issue i have not ever had, LOL i'm running into a very strange issue where only the roblox page is not loading properly. everything else seem… (read more)

this is definitely a unique issue i have not ever had, LOL

i'm running into a very strange issue where only the roblox page is not loading properly. everything else seems to work just fine; trying to load roblox on google chrome works fine too! ive turned off my extensions and run it in troubleshoot mode, i've updated the browser and my pc and my drivers, nothing seems to want to fix it. i'm not very sure what's going on. it's very funny, but definitely troublesome- the website is not navigatable in this state.

it randomly popped up like this last night, i was under the impression roblox itself was down because my friend in the call at the time had been talking about how slow the site is. upon digging deeper and asking around, nobody else is having the issue i'm having so i'm lead to believe its a me issue

Asked by kindlingbird 2 months ago

Answered by cor-el 2 months ago

  • Solved

All downloads fail, including Firefox Extensions

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've t… (read more)

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've tried starting in troubleshoot mode, disabling anti-virus, clearing cache and downloads, rebooting PC.

Some recent changes in PC include: changing TEMP and TMP system variables to another drive (I've changed them back to C drive, had no effect) and making C drive a dynamic disk. Yesterday downloads were working fine. Thanks in advance.

Asked by Kindcollie 2 months ago

Answered by Kindcollie 2 months ago

  • Solved

4chan boards default to black in Firefox 125, Macos 12.7.4, mid 2015 Macbook pro

With the exception of the Home and Catalog pages in the yotsuba theme, all boards default to black and only on Firefox, not Safari or Chrome browsers. Any idea how to fi… (read more)

With the exception of the Home and Catalog pages in the yotsuba theme, all boards default to black and only on Firefox, not Safari or Chrome browsers.

Any idea how to fix this? I'm looking to get back my default Yotsuba theme.

Asked by Gene 2 months ago

Answered by Gene 2 months ago