Showing questions tagged:

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Solved Archived 5 204

message said Firefox could not update automatically, requested I install Firefox. I did. Next day, same thing, can't update, intall Firefox. And again today. I don't know what to do.

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatical… (read more)

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatically? Where do I look to see Firefox file and see what date it is downloaded? If it is operational? Why is the same series of problems repeating daily?

Solved Archived 5 153

Startpage Search Engine

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get. For no apparent reason I wil… (read more)

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

Solved Archived 5 2120

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal? When I click "What's New" i… (read more)

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

When I click "What's New" in this modal (see Screenshot 1), it loads the release notes page for my current version (although it really should load the release notes page for the version it wants me to upgrade to, but that's another issue altogether), and inserts a bunch of tracking URI fragments onto the URL (see Screenshot 2).

Is there a way (in Settings, about:config, Windows Registry, etc.) to disable that fragment insertion?

Solved Archived 5 222

Save one autofill entry for usernames across all sites?

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be pr… (read more)

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

Solved Archived 4 166

Address bar suggestions suddenly wrong

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox,… (read more)

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox, I was just browsing online. I didn't change anything in my settings or have opened that up in days at the minimum. I cannot figure out how to either revert back or tell Firefox to not show me these choices so I can get my old ones.

I'll give an example: When I typed in "ma" it would show me mangadex.com, which I often go to. Now when I do it not only is 5th on the list it shows up and fills in "https://www.manticgames.com/", which I don't have that specific page bookmarked. I have "https://www.manticgames.com/games/kings-of-war/" bookmarked, but not that homepage. But now all of a sudden it is showing me the homepage of that site when I begin to type in "ma".

This is incredibly irritating and I have no idea why it's doing this at me out of nowhere. I don't want about anything showing up besides my bookmarks and specifically only the pages I bookmarked.

Solved Locked Archived 4 419

captcha does nothing but spin the circle when trying to log into Disqus

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and cl… (read more)

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and click captcha and the circle starts spinning and never ends. This happens on all sites using Disqus.

 Is there any way to get Firefox to work with Disqus and Captcha?
Solved Archived 4 182

Hyperallergic Magazine won't load in Firefox

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure… (read more)

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

Solved Archived 4 63

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (read more)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Solved Archived 3 237

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (read more)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

Solved Archived 3 419

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (read more)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.
Solved Archived 3 154

Firefox takes ages to launch on my fedora 40

After upgrading to fedora 40, firefox just takes ages to boot up, even when it's running if I want to open a new window it still takes ages to run. I have tried uninstall… (read more)

After upgrading to fedora 40, firefox just takes ages to boot up, even when it's running if I want to open a new window it still takes ages to run. I have tried uninstalling it and deleting it's data but with no luck. The issue still presists.

Solved Archived 3 198

Can no longer login to webmail on firefox, but I can login using MS Edge.

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the we… (read more)

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

Solved Archived 3 272

Missing Window?

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the … (read more)

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the window, which I had been using for some time, was gone. The other window was still open, and firefox had not been closed. I thought I would just open it up by restoring recently closed window, but it was gone. I routinely clear my history, but even tabs that I just had open 5 minutes ago are missing from my history, like I never opened them in the first place. What is going on?

Solved Archived 3 167

Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and w… (read more)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Solved Archived 3 329

Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (read more)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

Solved Archived 3 76

Previous session not restored in profile

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have … (read more)

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have "open previous windows and tabs" checked under Settings > General > startup in both profiles. Please advise.

Solved Archived 3 262

MimeTypes.rdf missing

Hi, I'm using FF on Fedora 39. However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restar… (read more)

Hi,

I'm using FF on Fedora 39.

However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restarting the browser.

In the options I've now set the configuration to "Ask whether to open or save files". Now I see a popup when clicking on a file however there is no checkbox with "remember this file associations" (or something similiar).

Solved Archived 3 234