Firefox Support Forum

Firefox 10 crashes when a custom audio plugin is used to record audio.

Crash Report:

Signature pr_FindSymbolInLib More Reports Search UUID d8407ae9-692c-48d0-8124-aa2572130808 Date Processed 2013-08-08 17:15:04.213447 Uptime 0 Install Age 80926 since version was first installed. Install Time 2013-08-07 18:46:11 Product Firefox Version 10.0.12esr Build ID 20130103094221 Release Channel esr OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 37 stepping 2 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xc

RAW DUMP: OS|Windows NT|6.1.7601 Service Pack 1 CPU|x86|GenuineIntel family 6 model 37 stepping 2|4 Crash|EXCEPTION_ACCESS_VIOLATION_READ|0xc|0 Module|plugin-container.exe|10.0.12.4751|plugin-container.pdb|363DC590C2B046D1928E26EF9740CA6E2|0x00810000|0x00815fff|1 Module|comctl32.dll|6.10.7601.17514|comctl32.pdb|B4CE90AAB95E4B89A22A7711DFD7E6EF2|0x6f890000|0x6fa2dfff|0 Module|xul.dll|10.0.12.4751|xul.pdb|0713661C29384117B68A3B841E04A99A2|0x71500000|0x7249ffff|0 Module|mozjs.dll||mozjs.pdb|3DA317EAAF2F4D3199E1A2D1EF991F152|0x724a0000|0x72671fff|0 Module|smime3.dll|3.13.5.0|smime3.pdb|58F7D72634C54977B13C4A9ABECE79C51|0x72680000|0x72697fff|0 Module|ssl3.dll|3.13.5.0|ssl3.pdb|E98A36351A104C93AEDCE11791A9D3F01|0x726a0000|0x726c4fff|0 Module|nss3.dll|3.13.5.0|nss3.pdb|D77D83396DC745BDBD110434E9223CF51|0x726d0000|0x7276cfff|0 Module|nssutil3.dll|3.13.5.0|nssutil3.pdb|9CE86535436D4668A7F5AEAF3F1CA8E41|0x727a0000|0x727b7fff|0 Module|mozsqlite3.dll|3.7.7.1|mozsqlite3.pdb|A88D83A112CA49ECB77591DFDC83F3D82|0x727c0000|0x72886fff|0 Module|mozalloc.dll|10.0.12.4751|mozalloc.pdb|3D520E32A37D4FFF879289AA795BE58C2|0x72890000|0x72895fff|0 Module|nspr4.dll|4.9.0.0|nspr4.pdb|8F5CB8C77F184A99A339287357C113072|0x728b0000|0x728dcfff|0 Module|plds4.dll|4.9.0.0|plds4.pdb|C07A2CAA4448492F883A8E82BE9689FD2|0x728e0000|0x728e6fff|0 Module|plc4.dll|4.9.0.0|plc4.pdb|58EA5B8832984680AF7BF2D9CC5361A42|0x728f0000|0x728f6fff|0 Module|mozutils.dll|10.0.12.4751|mozutils.pdb|CEB347916D294B25AFB7027EE0A836F32|0x72900000|0x7290cfff|0 Module|dwmapi.dll|6.1.7600.16385|dwmapi.pdb|D8D91B3F339A4FDC960FC7121D146DF42|0x739d0000|0x739e2fff|0 Module|uxtheme.dll|6.1.7600.16385|wuxtheme.pdb|20C669C0018E406295BFA56B7C93850F2|0x739f0000|0x73a6ffff|0 Module|winspool.drv|6.1.7601.17514|winspool.pdb|B165BBE7CD8C4F39BE373C0D9DFCD77B2|0x73b90000|0x73be0fff|0 Module|msvcr80.dll|8.0.50727.6195|msvcr80.i386.pdb|54C9E2F351544D1CB39517DC4B299EA81|0x74030000|0x740cafff|0 Module|msvcp80.dll|8.0.50727.6195|msvcp80.i386.pdb|E8A9423E890A4ADDB38F8F756268437C1|0x740d0000|0x74156fff|0 Module|winmm.dll|6.1.7601.17514|winmm.pdb|7AFD98FCAAD34F6B8B31A4667C4E2BFC2|0x74180000|0x741b1fff|0 Module|msimg32.dll|6.1.7600.16385|msimg32.pdb|13C89B70614E4E7FB1C677D443D15D182|0x74420000|0x74424fff|0 Module|wsock32.dll|6.1.7600.16385|wsock32.pdb|0AAE6683A7F540DFB265DCD12B7BD0FB2|0x750a0000|0x750a6fff|0 Module|version.dll|6.1.7600.16385|version.pdb|52234E5C7EC44646B62D56357B2C94872|0x757f0000|0x757f8fff|0 Module|PGPmapih.dll|10.2.0.2401|PGPmapih.pdb|5CAD47CF04F3473E8741DCC49382C9121|0x75800000|0x7580dfff|0 Module|CRYPTBASE.dll|6.1.7600.16385|cryptbase.pdb|E62FEAE559EE4CD995614215B01AC2102|0x758d0000|0x758dbfff|0 Module|sspicli.dll|6.1.7601.17856|wsspicli.pdb|3098DDD636D246ABBB226C68C351E6451|0x758e0000|0x7593ffff|0 Module|user32.dll|6.1.7601.17514|wuser32.pdb|0FCE9CC301ED4567A819705B2718E1D62|0x75940000|0x75a3ffff|0 Module|advapi32.dll|6.1.7601.17514|advapi32.pdb|3F32049F550C42B09CF114A1FB8A97E92|0x75ad0000|0x75b6ffff|0 Module|ws2_32.dll|6.1.7601.17514|ws2_32.pdb|18C960B958404C4F80F686EE978A33D42|0x75b70000|0x75ba4fff|0 Module|imm32.dll|6.1.7601.17514|wimm32.pdb|35DD4069EB2A43BF869D6E311FAD09452|0x75bb0000|0x75c0ffff|0 Module|kernel32.dll|6.1.7601.17965|wkernel32.pdb|D08F1E131D1F4D97B4AB2F64E00CFC8B2|0x75c10000|0x75d1ffff|0 Module|psapi.dll|6.1.7600.16385|psapi.pdb|A895A052F325481B9E2DA00A29E8D5DF2|0x75d20000|0x75d24fff|0 Module|msvcrt.dll|7.0.7601.17744|msvcrt.pdb|F1D253F9555C46DF8076400A52B3A9292|0x75d30000|0x75ddbfff|0 Module|shell32.dll|6.1.7601.17859|shell32.pdb|1489BCD8E80C441E91308A093631DE5E2|0x75de0000|0x76a29fff|0 Module|KERNELBASE.dll|6.1.7601.17965|wkernelbase.pdb|E1609DE3233B4EDF8211CF7E83211B401|0x76a30000|0x76a76fff|0 Module|oleaut32.dll|6.1.7601.17676|oleaut32.pdb|68047829A4754E789AC1C8035BA168CD2|0x76ab0000|0x76b3efff|0 Module|ole32.dll|6.1.7601.17514|ole32.pdb|5061F11A9A57433595EA5EA75A156F4B2|0x77010000|0x7716bfff|0 Module|shlwapi.dll|6.1.7601.17514|shlwapi.pdb|E128B1CEE2EB438C8646E6967118F33E2|0x77170000|0x771c6fff|0 Module|lpk.dll|6.1.7600.16385|wlpk.pdb|C39166A53CCE43F0ADF876B9C637A1EA1|0x771d0000|0x771d9fff|0 Module|nsi.dll|6.1.7600.16385|nsi.pdb|D15A81679FAE4A7392344B6FD26867942|0x77270000|0x77275fff|0 Module|sechost.dll|6.1.7600.16385|sechost.pdb|7AF14D02D41E4CD6942745FE0E6372B11|0x77280000|0x77298fff|0 Module|gdi32.dll|6.1.7601.17514|wgdi32.pdb|08A541B5942242BDB4AEABD8C87E4CFF2|0x772a0000|0x7732ffff|0 Module|comdlg32.dll|6.1.7601.17514|comdlg32.pdb|96BC483CDFF04D1AAFE462F093B954EC2|0x77550000|0x775cafff|0 Module|rpcrt4.dll|6.1.7601.17514|wrpcrt4.pdb|FAC24015130D4D7FAAA77EA36ED5AF1C2|0x775d0000|0x776bffff|0 Module|msctf.dll|6.1.7600.16385|msctf.pdb|173DAEF86B2548DBA6134EB74C4D2F232|0x77810000|0x778dbfff|0 Module|usp10.dll|1.626.7601.17514|usp10.pdb|F49786E2C7C54EA99E7C37120CDAEB9C1|0x778e0000|0x7797cfff|0 Module|ntdll.dll|6.1.7601.17725|wntdll.pdb|D74F79EB1F8D4A45ABCD2F476CCABACC2|0x77d80000|0x77efffff|0 0|0|nspr4.dll|pr_FindSymbolInLib|hg:hg.mozilla.org/releases/mozilla-esr10:nsprpub/pr/src/linking/prlink.c:9e1102e58ac8|1100|0x0 0|1|nspr4.dll||||0x3cd0 0|2|xul.dll|mozilla::plugins::PluginModuleChild::Init(std::basic_string<char,std::char_traits&lt;char&gt;,std::allocator&lt;char&gt; &gt; const &,void *,MessageLoop *,IPC::Channel *)|hg:hg.mozilla.org/releases/mozilla-esr10:dom/plugins/ipc/PluginModuleChild.cpp:9e1102e58ac8|251|0x1d 0|3|xul.dll|mozilla::plugins::PluginProcessChild::Init()|hg:hg.mozilla.org/releases/mozilla-esr10:dom/plugins/ipc/PluginProcessChild.cpp:9e1102e58ac8|164|0x1f 0|4|xul.dll|XRE_InitChildProcess|hg:hg.mozilla.org/releases/mozilla-esr10:toolkit/xre/nsEmbedFunctions.cpp:9e1102e58ac8|518|0xb 0|5|plugin-container.exe|wmain|hg:hg.mozilla.org/releases/mozilla-esr10:toolkit/xre/nsWindowsWMain.cpp:9e1102e58ac8|107|0x4e 0|6|plugin-container.exe|__tmainCRTStartup|f:/sp/vctools/crt_bld/self_x86/crt/src/crtexe.c|594|0x17 0|7|kernel32.dll|BaseThreadInitThunk|||0x12 0|8|ntdll.dll|__RtlUserThreadStart|||0x27 0|9|ntdll.dll|_RtlUserThreadStart|||0x1b 1|0|ntdll.dll|NtRemoveIoCompletion|||0x15 1|1|KERNELBASE.dll|GetQueuedCompletionStatus|||0x29 1|2|xul.dll|base::MessagePumpForIO::GetIOItem(unsigned long,base::MessagePumpForIO::IOItem *)|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_pump_win.cc:9e1102e58ac8|536|0x25 1|3|xul.dll|base::MessagePumpForIO::WaitForIOCompletion(unsigned long,base::MessagePumpForIO::IOHandler *)|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_pump_win.cc:9e1102e58ac8|507|0xd 1|4|xul.dll|base::MessagePumpForIO::WaitForWork()|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_pump_win.cc:9e1102e58ac8|500|0xc 1|5|xul.dll|base::MessagePumpForIO::DoRunLoop()|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_pump_win.cc:9e1102e58ac8|485|0x6 1|6|xul.dll|base::MessagePumpWin::RunWithDispatcher(base::MessagePump::Delegate *,base::MessagePumpWin::Dispatcher *)|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_pump_win.cc:9e1102e58ac8|53|0x7 1|7|xul.dll|base::MessagePumpWin::Run(base::MessagePump::Delegate *)|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_pump_win.h:9e1102e58ac8|78|0xc 1|8|xul.dll|MessageLoop::RunHandler()|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_loop.cc:9e1102e58ac8|201|0x9 1|9|xul.dll|MessageLoop::Run()|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/message_loop.cc:9e1102e58ac8|175|0x7 1|10|xul.dll|base::Thread::ThreadMain()|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/thread.cc:9e1102e58ac8|156|0x9 1|11|xul.dll|`anonymous namespace'::ThreadFunc(void *)|hg:hg.mozilla.org/releases/mozilla-esr10:ipc/chromium/src/base/platform_thread_win.cc:9e1102e58ac8|26|0x9 1|12|kernel32.dll|BaseThreadInitThunk|||0x12 1|13|ntdll.dll|__RtlUserThreadStart|||0x27 1|14|ntdll.dll|_RtlUserThreadStart|||0x1b </p>

The plugin works like a charm though on another machine. Note: The plug in needs to go only with the version 10 and upgrading version is not a viable solution.

Suddenly - without any actions by me - FF ESR 10.0.12 refuses to accept Adobe Flash? (System Win 7 64 Ultimate) It started with a very annoying bar, which cost me 2 hours to deactivate, which told me to update an very old and unused Adobe Reader plugin. Then it insisted, that the Foxit PDF reader plugin was not up to date. Since I do not use it, I deactivated it too. Since I seldom use Flash, I just found out today, that youtube does not work anymore - FF insists, that my flash plugin is too old and it deactivated it. This has cost me hours up to now and it is _exactly_ the reason why I use the ESR channel. What I did: Deinstalled Adobe Flash completely (using Windows). Used the normal Firefox update, which it recommends (your flash player was deactivated, please install...). No success, it simply goes into a loop, always telling me my flash player is too old. I also installed it directly from Adobe (the Firefox version!!), in all cases it reports version 11.5.502.104. The last version from Adobe - but it seems to be too old???

I am spitting angry now - this kind of trouble is the reason I only use ESR versions from Mozilla. I do not want your chaos troupe to play around with _my_ installation. But obviously you found ways to do so.

If this is not solved (and no, I will _not_ reinstall Firefox, I will _not_ delete my profile) in a few days, Firefox is dead for me. I am already looking to Chrome and Opera. Many friends have these browsers - I am a bit conservative, and I want my browser stable and the look an feel should be stable also. I do _not_ want a new version every two weeks, which every time costs my effort and time to configure it how I want it.

The question here is: How did you manage to disable the last version of Flash, and why? Why must I now register here and invest valuable time to get my browser to work again?? If I had done something, installed or removed something, ok. But I did not. (And yes, up to now I did update Flash and other plugins, when I was prompted to do so)

Clearly _your_ management does _not_ work: If I use the solutions which FF itself recommends, it sends me in an endless loop: Install newest Flash, sorry, Flash is outdated, install newest Flash...

Is this the 'new security'? Bah. If you did this for the 'normal user' (which you obviously do not respect anymore), you failed. And you failed completely for me: If software insists to do things 'automatically', it should at least do them reliably, _or_ it should ask. But working in the background, changing important things, reporting nothing, and then failing is exactly the reason why I disable all 'automatic' activities and want to be _asked_ before some idiotic piece of c.... deconfigures itself - and stops working...

Hints to the Troubleshooting Info below: At this time Flash player is installed, shows in the systems software list as 'Adobe Flash Player 11 Plugin', Version 11.5.502.146. The rest are my normal plugins. Serveral changes to about:config were done by me in an effort to make FF usable again, without nagging 'info' bars...