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Firefox keeps trying to update every time I open the browser, and it then puts up a message saying update was unsuccessful. It does this on both of my computers. One has the latest version, the other does not. How do I stop Firefox from doing this?

Firefox keeps trying to update every time I open the browser, and it then puts up a message saying update was unsuccessful. It does this on both of my computers. One alre… (read more)

Firefox keeps trying to update every time I open the browser, and it then puts up a message saying update was unsuccessful. It does this on both of my computers. One already has the latest version, the other does not. How do I stop Firefox from doing this?

Asked by imonosson 8 years ago

Answered by cor-el 8 years ago

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Default dictionary will not permanently change.

It's quite simple. I have a Canadian English dictionary installed on Firefox, but whenever I set it to that dictionary, it will be back to en-US when Firefox restarts. … (read more)

It's quite simple. I have a Canadian English dictionary installed on Firefox, but whenever I set it to that dictionary, it will be back to en-US when Firefox restarts. This did not used to be a problem, it kicked in only a month or so ago. Before then, it was permanently on en-CA.

I've seen a few questions on this site talking about all preferences not saving, which is not the case, and some talking about some preferences not saving if you have a user preferences file, which I don't. It's really just the dictionary thing. Any information to keep this switched to Canadian would be appreciated.

Asked by Blackdrazon 8 years ago

Answered by Blackdrazon 8 years ago

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Netflix/Silverlight quit working, is Firefox 10 a 64 bit browser?

MS Silverlight is apparently required to stream Netflix. Streaming has stopped working for me every since Firefox upgraded to 10. MS says Silverlight will only work wit… (read more)

MS Silverlight is apparently required to stream Netflix. Streaming has stopped working for me every since Firefox upgraded to 10. MS says Silverlight will only work with a 32 bit browser.

Asked by SteveHirsh 8 years ago

Answered by Ryan.S1 8 years ago

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streamtransport.com: the current security settings prohibit running ActiveX controls on this page

after installing "streamtransport.com"I get the message: One or more ActiveX controls could not be displayed because either: 1) your current security settings prohibit ru… (read more)

after installing "streamtransport.com"I get the message: One or more ActiveX controls could not be displayed because either: 1) your current security settings prohibit running ActiveX controls on this page, or 2) you have blocked a publisher of one of the controls As a result, the page may not display correctly

Asked by firegugu 8 years ago

Answered by iMarshmellow 8 years ago

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What happened to live chat support?

When trying to access Live Chat, a message appears "There was an error checking the queue." I have seen this for quite some time so I know it is not an intermittent issue… (read more)

When trying to access Live Chat, a message appears "There was an error checking the queue." I have seen this for quite some time so I know it is not an intermittent issue. A link appears underneath this message "You can try starting a chat session." When I click this I am brought to a blank page with the title "Leave A Message." What is going on? Even at the bottom of the Contact Us page there is mention of live chat under Technical support.

Asked by Ryan Nelson 8 years ago

Answered by cor-el 8 years ago

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my FoxTab extension stopped working toay 2/17/2012 when i click on it I just get a blue window with NO grid.I tried reoving ad reinsstalling but same thing.ay ideas?

FoxTab 1.4.4 stopped working.all i get is ablue window where the grid ith my topsites use to be.i tried removing the extension then re-installing it but I get the same co… (read more)

FoxTab 1.4.4 stopped working.all i get is ablue window where the grid ith my topsites use to be.i tried removing the extension then re-installing it but I get the same condition.Anyone got any ideas.Oh Yes there was a windows update this morning

Asked by timbo61 8 years ago

Answered by d.overton 8 years ago

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is there a workaround for connecting with https. the ssl/tls security fix is preventing us from connecting to a known trusted site

i made the mistake of updating Firefox yesterday and with the ssl security fix find that i can longer connect to a web site at a remote data center that is protected by a… (read more)

i made the mistake of updating Firefox yesterday and with the ssl security fix find that i can longer connect to a web site at a remote data center that is protected by a fortigate appliance.

i know the correct answer is to get the appliance upgraded or replaced but in the meantime i am in desperate need of a workaround. it would be nice if there was an archive of old Firefox versions.

i have changed the config settings to allow renegotiation but i think the problem is more fundamental than that in that it doesn't appear that older versions of ssl are provided anymore.

Asked by dgersten 8 years ago

Answered by cor-el 8 years ago

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Firefox interface lags badly (switching tabs, opening menus) , even in safe mode.

Switching between tabs, playing GIFs, playing YouTube videos, typing text and opening the Firefox menu are sometimes laggy. For example, sometimes when I click on a tab… (read more)

Switching between tabs, playing GIFs, playing YouTube videos, typing text and opening the Firefox menu are sometimes laggy.

For example, sometimes when I click on a tab to view it, there will be a delay of a second before its contents are shown.

I tried Google Chrome and it doesn't have this lag. My computer is pretty powerful.

I tried safe mode, but the problem was present there, too.

I tried clearing the cache, but no luck.

I'm not sure what else to say, so if you would like more information, please just ask! Thank you.

Asked by amacfie 8 years ago

Answered by amacfie 8 years ago

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Google Maps loads, but freezes when typing in search window

I've got trouble with Google Maps via Firefox 10.0.1 on Mac OS 10.7.3. The main screen of Google Maps loads - but when I type something in the search window - it freezes … (read more)

I've got trouble with Google Maps via Firefox 10.0.1 on Mac OS 10.7.3. The main screen of Google Maps loads - but when I type something in the search window - it freezes and displays a message (in Polish, so I'll translate): "Still loading? too slow ? Look for solutions <link> or choose basic html mode"

Safari and Chrome work fine with Google Maps on the same computer.

Asked by paolo206242 8 years ago

Answered by paolo206242 8 years ago

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A couple of days ago I had to close 2 sessions with multiple tabs of Firefox to install some updates. When I chose "Restore Previous Session", only one of sessions was restored. Is the one session gone forever? Thank you

A couple of days ago I had to close 2 sessions with multiple tabs of Firefox to install some updates. When I chose "Restore Previous Session", only one of sessions was re… (read more)

A couple of days ago I had to close 2 sessions with multiple tabs of Firefox to install some updates. When I chose "Restore Previous Session", only one of sessions was restored. Is the one session gone forever? Thank you

Asked by rudy59 8 years ago

Answered by rudy59 8 years ago

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Every time I start firefox, it tells me the proxy setting is incorrect.

It happens after i changed my proxy setting few days ago. Now every time after i start Firefox, i have to click option--> proxy setting and then click OK without any c… (read more)

It happens after i changed my proxy setting few days ago. Now every time after i start Firefox, i have to click option--> proxy setting and then click OK without any changes or mirror changes, it then works.

I cant save my setting in the option--> proxy page. Every time I start firefox, the proxy setting is selected as "manual" with nothing in the ip blanks, although I have changed it to "Auto" last time before i closing it.

The problem is not fixed under the "add-ons disabled" mode. The removal of caches, cookies or sth else do not work either.

What should I do? Plz reply me, it's annoying.

Asked by Treya 8 years ago

Answered by cor-el 8 years ago

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Squiggley lines in upper right hand corner

Hi, Mac 10.6.8, Firefox 10.0.1 - Dual screen setup. There are 3 squiggly lines in the upper right hand corner, but only when the browser is on the 2nd(right) screen, the… (read more)

Hi, Mac 10.6.8, Firefox 10.0.1 - Dual screen setup. There are 3 squiggly lines in the upper right hand corner, but only when the browser is on the 2nd(right) screen, they are not there when it's on the main (left) screen. I'll post a reply with the screenshot.

Asked by dpcrow 8 years ago

Answered by dpcrow 8 years ago

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CANNOT REMOVE SWEET/IM FROM TOOLBAR ETC

Sadly the emoticons software was installed on my computer. Sometime ago I removed the installation and thought I had deleted it, but there must be some remnants. I cannot… (read more)

Sadly the emoticons software was installed on my computer. Sometime ago I removed the installation and thought I had deleted it, but there must be some remnants. I cannot get rid of it from the Firefox toolbar. It overrides all attempts to change it.

Asked by RUFUS96 8 years ago

Answered by Vivek 8 years ago

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Excel workbook saved as web-page - In IE it displays correctly (eg all non-hidden columns) - In Firefox it displays what I expect, plus the first of what should be a series of hidden columns

I saved an Excel workboob as a web-page - In IE 8 it displays exactly as I want (that is all visible, non-hidden columns) - In Firefox 10 it displays the same, plus the f… (read more)

I saved an Excel workboob as a web-page - In IE 8 it displays exactly as I want (that is all visible, non-hidden columns) - In Firefox 10 it displays the same, plus the first of what should be a series of hidden columns - Why would Firefox see a hidden column which IE doesn't - I'm working on XP (fully up-to-date with all patches applied)

Asked by homeric 8 years ago

Answered by homeric 8 years ago

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Ctrl-Shift-Click to open link in new tab (v10)

I came back to Firefox recently after trying to use Chrome for awhile. I was gratified by my return, except that in the update from v9 to v10, I found that one of my fav… (read more)

I came back to Firefox recently after trying to use Chrome for awhile. I was gratified by my return, except that in the update from v9 to v10, I found that one of my favorite keyboard shortcuts no longer worked as it had.

In v9 and previous, Ctrl-Shift-Click opened a link in a new tab and switched to it immediately. In v10, Ctrl-Shift-Click still opens the link in a new tab, but does not switch to it, even with Options: Tabs: When I open a link in a new tab, switch to it immediately enabled.

When using the mouse method of opening a link in a new tab, it does switch to it immediately as expected.

I thought I was going to have to live with this (or not), but then found a bit of documentation noting that Ctrl-Click now provides the functionality I was used to.

Great! But on the other hand, backward compatibility with the old functionality would have spared me some temporary disappointment and some extra digging.

BTW, I note in another post several of the reasons why I came back to Firefox from Chrome.

Asked by jd_hupp 8 years ago

Answered by the-edmeister 8 years ago

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Retrieve from cache or server: what is Firefox's logic

I clicked on a hyperlink to visit a web site that I had not visited for a couple of months. Firefox showed me the page as it was when I last visited it. I pressed F5 and … (read more)

I clicked on a hyperlink to visit a web site that I had not visited for a couple of months. Firefox showed me the page as it was when I last visited it. I pressed F5 and the page updated to the latest version. I don't seem to have this problem with other websites; just this one. Does anybody understand the logic Firefox uses when determining whether to display a page from the cache or to get the latest page from the web server?

Using Firefox 10; Windows XP

Asked by DavyStokes 8 years ago

Answered by cor-el 8 years ago

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how cal I get Skype click-to-call to install on Firefos 10

i JUST UPGRADED TO FIREFOX 10. As happens every time i upgrade, Firefox says it cannot install the add-on skype click-to-call. I used to be able to add it using tools, … (read more)

i JUST UPGRADED TO FIREFOX 10. As happens every time i upgrade, Firefox says it cannot install the add-on skype click-to-call. I used to be able to add it using tools, but now skype is not even listed there; something called SIP click-to-call is (beta). Can anyone tell me how toget Skype click-to-call to once again work, or else advise me as to whether there are calling charges associated with the SIP feature and also how ewell it works.. Thanks.

Asked by 8TALLEY8 8 years ago

Answered by iMarshmellow 8 years ago