Firefox Community Forum

Everything is gone from the browser today. There is no content in the menu at the top right, except for keyboard shortcuts. When I type in the search bar, nothing happens, and clicking the + to open a new tab does nothing either. My account is still showing at the top, I am signed in and the profile looks fine. I can't "refresh" the browser from the menu, as that is not an option.

UPDATE: FIXED - Today, April 13 - everything is back - I guess Firefox fixed itself.

Why when I try to print a web page does it show all values of drop down boxes since my latest update? This does not occur when using chrome. I will be switching to chrome if this is not resolved!

After last auto upgrade of firefox browser, my print function is dysfunctional. When I try to print a broker data page, 2 "boxes" of options on the page I'm trying to print, become open, with long lists of all possible options, when they only show the one option I am using on the real web page I'm using. This takes up 1/2 of the printed page, and moves the data I'm trying to print down so far that I have to print 2 pages to include it all. This is a change which did not occur when printing before the upgrade. If I switch to a safari browser, this does not happen (but I prefer the firefox browser). Help please.

After today's update, March 25, 2026. I cannot print correctly. When printing from a page with drop down menu's, Firefox is printing every option on the menu. I have tried Refreshing Firefox, Clearing Saved Print Settings and rebooting. Anyone know how to fix this?

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

MacOS 15.5

I accidentally deleted my Firefox profile not knowing its criticality. When trying to open Firefox, I receive "Profile Missing. You're Firefox profile cannot be loaded. It may be missing or inaccessible.".

1. I have uninstalled and reinstalled Firefox to no success 2. In the Library/Application Support directory, there is no Firefox or Mozilla folder 3. In the Library/Caches directory, there is no Firefox or Mozilla folder 4. I have tried opening Firefox by pressing option + click, no change in behaviour

First of all I've noticed that even logging in to the account management page doesn't work with my vpn on. So of course sync itself doesn't either. It works perfectly fine with it off though. Is there an IP address that I can add to split tunneling to allow only the sync/FF account manager through my vpn? Or another way I'm not aware of? I'd rather not have to allow the whole browser through my vpn if possible.

When trying to set Firefox to open a file on Windows 11, it is overwritten by Firefox Nightly. I have both branches installed.

This is how it goes when attempting to set Firefox as a default application in my machine:

1. "Apps > Default Apps"
2. .mp4 (for example)
3. click the button below that displays the current default application
4. Firefox Nightly appears in this menu
5. "Choose an app on your PC"
6. "C:\Program Files\Mozilla Firefox" ... "firefox.exe" ... "Open"
7. Firefox Nightly remains in this menu

I cannot get Firefox to appear as an available app in this menu. The only workaround, although inconvenient, is to drag and drop files straight into Firefox.

Any help would be much appreciated. Thanks.

Started a few days ago, I'm getting a Access Denied error on Sky News web site-:

Access Denied You don't have permission to access "http://news.sky.com/uk" on this server. Reference #18.6e3f655f.1775840716.11cf0872 https://errors.edgesuite.net/18.6e3f655f.1775840716.11cf0872

Has anyone a clue? I can go to the Sky Watch live..... when I click any link I get the same result above. This happens when running Firefox in safe-mode.

Running Win 7 x64 115.33.0ESR This is the only problem I have.

Dave

I’ve been noticing an issue with YTS-type sites on Firefox. The site either loads partially, the player doesn’t start, or it keeps buffering without playing anything.

What’s strange is that the exact same site works perfectly fine on Chrome and other Chromium-based browsers. Videos load instantly there, but on Firefox it either breaks or takes forever.

Things I’ve already tried: – Cleared cache and cookies – Disabled all extensions – Tried in private window – Checked network (no issues)

It feels like something related to Firefox compatibility with the video player or scripts used on these sites.

I also tested another version here which seems to work better on Firefox:

ytsmx https://ytsmx.stream/

Not sure what’s different (maybe a different player or encoding), but it loads without issues for me.

Has anyone else faced this or knows what might be causing it?

When I inadvertently press CTRL + R when entering text, it is VERY frustrating because the window refreshed and I loose all of what I typed! Is there some way to disable the CTRL + R combo so the window does not refresh?

Thanks

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a dropdown are displayed and included in the print output.

This behavior differs from Firefox 148, where only the selected option is rendered correctly during print preview.

Steps to reproduce:

- Create an HTML page with a <select> dropdown containing multiple <option> elements. - Select one of the options. - Open print preview (Ctrl + P).

Expected result: Only the selected option should be visible and printed.

Actual result: All options inside the <select> element are displayed and printed.

Impact: This issue breaks the layout of printed documents and makes forms difficult to read, especially when dropdowns contain many options.

Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or just a typo?

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

Hi,

Microsoft and Google are part of Anthropic's Project Glasswing but Mozilla is not. I am concerned about Firefox security if Mozilla in not being included. What is your plan to participate? Do I need to switch browsers in the meantime? Please advise. Thanks.

Cheers

Dlaczego w ostatnich wersjach przeglądarki brak możliwości dodania do paska adresu ikony tłumaczenia strony z innego języka ?.. W poprzednich wersjach, jeszcze nie tak dawno - była ! Podobno ma się ona pokazywać automatycznie gdy Firefox wykryje stronę w języku innym niż ustawiony jako domyślny język interfejsu i komunikatów - nie pokazuje się automatycznie, lub Firefox nie wykrywa języka w jakim wyświetla się strona. Za to - w "hamburgerze" (przycisku Ustawień w górnym prawym rogu) pojawiła się opcja "Przetłumacz stronę" - 1 kliknięcie "hamburger", 2 kliknięcie "przetłumacz stronę", 3 kliknięcie - potwierdź polecenie przetłumaczenia strony .... bez sensu !!! Zamiast jednego kliknięcia w ikonkę na pasku adresu !

Żadne to ułatwienie, czy polepszenie komfortu użytkowania przeglądarki - powinno to być poprawione natychmiast i wrócić do poprzedniej formy ikonki wyświetlanej właśnie na pasku adresu !