Showing questions tagged: Show all questions
  • Solved
  • Archived

Unable to run firefox on Windows 10

Decided to switch to firefox from brave. Am completely unable to run Firefox. Doesn't even show up in task manager. I have one split second of a window, then it vanishes.… (read more)

Decided to switch to firefox from brave. Am completely unable to run Firefox. Doesn't even show up in task manager. I have one split second of a window, then it vanishes. Tried safe mode, tried running as admin, nothing. Brave and edge work, and I even downloaded opera to see if it would mess that up too, but opera booted fine. Running Windows 10 22H2, OS build 19045.3324. Any help is appreciated.

Asked by the_songbird 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Show All download opens about:downloads instead of Library

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list fro… (read more)

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list from the library. Is there any way to force Firefox to open the Library when I click on see all download please? Thanks

Asked by Nad 1 year ago

Answered by cor-el 1 year ago

  • Solved

Firefox on Linux

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon a… (read more)

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon appears in the Linux apps group and I have opened Firefox using that icon.

How do I get links in my Linux apps to open Firefox and take me to the URL?

Thank you and Happy New Year, Abe

Asked by Abe Sternberg 3 months ago

Answered by Abe Sternberg 2 months ago

  • Solved
  • Archived

Surfshark

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed … (read more)

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed it must be something to do with safesearch, so I clicked on the safesearch button but it does not give me the option to turn it off it just states 'You don't have permission to change your SafeSearch setting. It's locked by the device or network that you are browsing on' !! how do I get over this? any help appreciated,

Asked by tench6410 1 year ago

Answered by tench6410 1 year ago

  • Solved

Cannot make FireFox run on new Windows 11

Hello I got a new Asus Vivobook Core i9 16G Ram I did the basic Windows 11 installation for the Laptop and installed TotalAV. After all Windows 11 updates passed, I wan… (read more)

Hello

I got a new Asus Vivobook Core i9 16G Ram I did the basic Windows 11 installation for the Laptop and installed TotalAV.

After all Windows 11 updates passed, I wanted to install FireFox anf got this issue: Firefox cannot start correctly (0xc0000022) after version ..

I tried several time to close all Firefox task, uninstall, remove all files from existing profiles (local, roaming, etc...) so as all files under "Programs"". I made sure to get the latest code, but I always get back to this issue.

While opening FireFox, I immediatly get a Crashed Tab reported. Even the Settings are not opening in a Tab.

I even tried to use a older version. Same issue... Never the less I can Update the older version in "About FireFox".

After update I see 122 installed

I used FireFox for many years, and wanted to continue.. In the meantime I installed Opera

Any help is appreciated. Thank you in advance Laurent

Asked by laurent.zotto 3 months ago

Answered by laurent.zotto 3 months ago

  • Solved
  • Archived

Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (read more)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Asked by MarkZ 1 year ago

Answered by MarkZ 1 year ago

  • Solved

Mozilla isn't able to download anything larger than 1GB files

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed t… (read more)

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Asked by Chorsa Alterna 5 months ago

Answered by cor-el 4 months ago

  • Solved
  • Archived

browser.download.lastDir.savePerSite working, but not for multiple items in "Page Info"

Browser is FF Nightly 112.0a, but this is probably a bug in stable FF, too. "Always ask you where to save files" is checked, in preferences. Like title says, the "last do… (read more)

Browser is FF Nightly 112.0a, but this is probably a bug in stable FF, too. "Always ask you where to save files" is checked, in preferences. Like title says, the "last download location" is stored, and works for downloading files, and downloading a SINGLE item in Tools\Page Info\Media (Ctrl-I), but if multiple items are selected (in Page Info\Media), folder opened will always default to set location, instead of last download folder.

Asked by youwish1 1 year ago

Answered by youwish1 1 year ago

  • Solved
  • Archived

Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (read more)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Asked by bilbobagins22 1 year ago

Answered by bilbobagins22 1 year ago

  • Solved

Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same de… (read more)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Asked by Lunarinqs 4 weeks ago

Answered by Lunarinqs 3 weeks ago

  • Solved
  • Archived

Update 108 -> 109, wont work

Hi, TL:DR, Firefox 108 refuses to update to Version 109. Firefox refused to update to 109, repeatedly said 108 was the latest version. I was sick of websites breaking s… (read more)

Hi,

TL:DR, Firefox 108 refuses to update to Version 109.

Firefox refused to update to 109, repeatedly said 108 was the latest version. I was sick of websites breaking so I decided to reinstall Firefox, and the website worked perfectly fine on the reinstalled one, since that app is on 109.

Unfortunately, it caused a whole host of problems since I have two Firefoxes on my laptop. When I finally got rid of the older Firefox, it worked fine…

…until I restarted my laptop. Upon launching Firefox, it crashed my laptop and when it rebooted, the Firefox reverted back to version 108 with 109 nowhere to be found.

How can I get Update 109 on my laptop? Thanks in advance.

Asked by Raeoniel 1 year ago

Answered by cor-el 1 year ago

  • Solved

Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (read more)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Asked by tonytraf 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved
  • Archived

general use of Firefox, wont load any wepside.

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i… (read more)

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

Asked by Hapsie 10 months ago

Answered by TyDraniu 10 months ago

  • Solved
  • Archived

Google Drive Apps require dowloading of PDF instead of printing

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu… (read more)

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

Asked by monkeydoggtd 1 year ago

Answered by monkeydoggtd 1 year ago

  • Solved
  • Archived

Firefox automatically re-installs after reboot on macOS

Hello everyone, I have a very weird behaviour with one of my Apple MacBook Pro M1 (2020) with macOS 13.3.1 and Firefox. After removing Firefox (trash + remainings in /Li… (read more)

Hello everyone,

I have a very weird behaviour with one of my Apple MacBook Pro M1 (2020) with macOS 13.3.1 and Firefox. After removing Firefox (trash + remainings in /Library and ~/Library), Firefox is gone... until I reboot. It then reinstalls automatically!

One weird thing I see in Disk Utility is an "Apple UDIF read-only compressed (bzip2) Media" that I cannot delete because it's in currently in use (see screen shots attached).

I can also see it in with diskutil list:

/dev/disk5 (disk image):

  #:                       TYPE NAME                    SIZE       IDENTIFIER
  0:     Apple_partition_scheme                        +391.2 MB   disk5
  1:        Apple_partition_map                         32.3 KB    disk5s1
  2:         Apple_Driver_ATAPI                         4.1 KB     disk5s2
  3:                 Apple_HFSX Firefox                 391.1 MB   disk5s3

There is no dmg file attached to it, I have no idea where it comes from.

My question is: how can I uninstall Firefox on this computer?

Thank you for any help, Panda

Asked by pandaseatbambus 11 months ago

Answered by cor-el 11 months ago

  • Solved
  • Archived

Firefox update changed icon to PDF???

firefox updated itself, which normally would be fine, but now there is a PDF icon in place of my normal firefox icon, and I am afraid to use it now. Is it for real?, can … (read more)

firefox updated itself, which normally would be fine, but now there is a PDF icon in place of my normal firefox icon, and I am afraid to use it now. Is it for real?, can I change the icon back to the old firefox one? Please let me know cause I won't use it now until I know for sure that it's ok and get it back as it was. thank you, Linda

Asked by lyndastuff 1 year ago

Answered by YongHan 1 year ago

  • Solved
  • Archived

Profile Missing or Inaccessible

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstal… (read more)

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstall the dev edition but i manually cleaned the directorys: C:\Program Files\Mozilla Firefox Dev Edition C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles

Firefox still works but the new dev edition after fresh install doesn't

Asked by Firefox_Beginner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 1 year ago

Answered by liptherapypirate 1 year ago