Showing questions tagged: Show all questions
  • Solved

Old account

Can anyone help. I have just set up a new Firefox account. I tried to enter two different secondary email addresses, but both are already in use. I am sure I had a Firef… (read more)

Can anyone help. I have just set up a new Firefox account. I tried to enter two different secondary email addresses, but both are already in use.

I am sure I had a Firefox account many years ago and this is the problem. How can I delete the old account without knowing the main email address so I can use those email addresses again?

Asked by Jane 3 days ago

Answered by ManuFX 3 days ago

  • Solved

Remove Website from Popup-Block-List

Hello, recently I moved a website to the "Block Popups from this site" list. Now I only have the option to generally block all pop-ups or to allow them in general. Is the… (read more)

Hello,

recently I moved a website to the "Block Popups from this site" list.

Now I only have the option to generally block all pop-ups or to allow them in general.

Is there any way to get that yellow bar back, telling me, that something has blocked and allows me to select which Popup is to be allowed and which is declined?

Thank you!

Asked by devilsraccoon 3 days ago

Answered by cor-el 2 days ago

  • Solved

Default zoom when switching to a Youtube tab is 500%

I put Firefox on 500% zoom one day and since that day its defaulted to 500% zoom when clicking on a video or just clicking into the tab from a different one. I managed to… (read more)

I put Firefox on 500% zoom one day and since that day its defaulted to 500% zoom when clicking on a video or just clicking into the tab from a different one. I managed to find an add-on that kept the zoom the same when going to new videos but the zoom still defaults to 500% when clicking into the tab. I've tried changing the default zoom to something else then changing it back to 100% and I've tried deleting cookies. It still does it in a private window with no add-ons enabled.

Thanks

Asked by millerdavis2478 3 days ago

Answered by FredMcD 2 days ago

  • Solved

Problem With Icons Appearing As Boxes of Numbers and Letters

Can anyone please tell me how to stop seeing boxes full of letters and numbers instead of icons on certain websites I visit ? I attach a small picture of what I mean as a… (read more)

Can anyone please tell me how to stop seeing boxes full of letters and numbers instead of icons on certain websites I visit ? I attach a small picture of what I mean as an example. It only applies to a very small number but it does make navigating around the sites difficult.

I would be most grateful for any advice offered.

Thanks

Asked by stanstyman 3 days ago

Answered by stanstyman 2 days ago

  • Solved

Cannot Enter Exceptions - And Firefox Doesn't Work Properly

Trying to debug. Firefox breaks my site, and if I change the Tracking Protection to Strict, my site doesn't work at all. So it must be in this no tracking area. But I can… (read more)

Trying to debug. Firefox breaks my site, and if I change the Tracking Protection to Strict, my site doesn't work at all. So it must be in this no tracking area.

But I cannot enter exceptions in the tracking window, that window is not live. See attached. Why I cannot enter/type site URLs in this window?

Asked by vinci 3 days ago

Answered by cor-el 3 days ago

  • Solved

Youtube on firefox does not function properly, including but not limited to use of cookies due to antivirus

On Youtube, on a clean, up to date version of Firefox 64-bit, Youtube will not stay signed in, either on its on board hotbar on the left, the main center console in and o… (read more)

On Youtube, on a clean, up to date version of Firefox 64-bit, Youtube will not stay signed in, either on its on board hotbar on the left, the main center console in and outside of individual video pages, or both. Attempting to sign in via the normal means usually sends the user back to the main page as if they had not signed in at all (and if the account is signed in for a given attempt, it will only remain so until the page changes, for example when a search is conducted or a video loaded), and the sign in button on the hotbar is completely non-functional. Additionally, Youtube's other functions such as commenting, saving videos, accessing video history for an account, accessing or creating playlists, etc, do not work at all on Firefox 64 in this instance. This remains the case even when all of the troubleshooting options, such as changing assorted cookies settings, cleaning the cookies that are stored, changing how cookies are stored and what sites have permissions to store or save cookies, changing which are deleted regularly and from which sites or how which are to be deleted is determined, running a clean install of the browser, running the browser as an admin, turning off all ad-ons, running the browser in safe or secret modes (and also these as an admin and not, each), adding Youtube as an exception for tracking protection, and so far as completely uninstalling and reinstalling the entire browser do not fix or change the problem. The problem is not persistent on Chrome or Edge, only on Firefox, and changing which Firefox account is attempting to sign in, or which other accounts (Google, Youtube, etc) are signed in also has no change. Another post with the same problem has determined the source to be Kaspersky Antivirus, however the only posted solution in that thread is to turn off the antivirus, which considering that doing so leaves one's computer unprotected is not actually a solution - I'm maintaining this thread in the search for an actual solution.

PS - While I will be contacting Kaspersky as well to see if we can come about a solution on their end, the fact that no other browser that has been tried replicates this problem, even in the presence of an active Kaspersky agent, indicates that the problem is not with their software, but rather with Mozilla specifically.

Asked by bobbobert_010 3 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Printer Interface in Firefox

The update for Firefox included a new interface to my printer. It has removed the options that I regularly use making it a royal pain. Is there a way to bring back the … (read more)

The update for Firefox included a new interface to my printer. It has removed the options that I regularly use making it a royal pain. Is there a way to bring back the older, far more functional interface? Thx.

Asked by iconomudge 3 days ago

Answered by cor-el 3 days ago

  • Solved

Firefox stopped printing

Whenever I try to print (this started yesterday) I get a window that says Print Preview loading.................... and nothing happens beyond that. everything up to date… (read more)

Whenever I try to print (this started yesterday) I get a window that says Print Preview loading....................

and nothing happens beyond that. everything up to date as far as I can tell. It worked fine until yesterday

Asked by jbjewitt 3 days ago

Answered by cor-el 3 days ago

  • Solved

Transfer of FVD Speed Dial Cells - custom pictures and all

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win… (read more)

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win 7) to Firefox in my new laptop (win 10). Please don't tell me I'm going to have to redo each one by hand. I did check the Export button on Speed Dial but it doesn't transfer the custom pictures. Is there an easier way to do this? Like maybe moving a specific file(s)? Thank you - Sharon D.

Asked by s.dufur 4 days ago

Answered by jscher2000 3 days ago

  • Solved

Enabling cookies

I am asking this question in Safari browser as when I am in Firefox browser I cannot get this page it just goes around circles when trying to log in to any website it is … (read more)

I am asking this question in Safari browser as when I am in Firefox browser I cannot get this page it just goes around circles when trying to log in to any website it is saying enable cookies ? I have my cookies set at standard .!

Asked by crocketbear 4 days ago

Answered by FredMcD 3 days ago

  • Solved

Full Size has replaced Picture-in-Picture

I welcomed the Picture-in-Picture feature to the Mac, which allowed me to watch YouTube videos while performing other tasks. Recently when I have clicked on the Picture-i… (read more)

I welcomed the Picture-in-Picture feature to the Mac, which allowed me to watch YouTube videos while performing other tasks.

Recently when I have clicked on the Picture-in-Picture icon, the view does the exact opposite of what I want to occur. I want a small window that I can move around and resize. Instead, the video goes Full Screen.

I've tried right-clicking on the icon and on the video, double-right-clicking, looking through Firefox settings, updating to the latest version, etc. -- but stiill don't know how to recover the Picture-in-Picture feature. How do I get that back? Thank you.

Asked by WA 4 days ago

Answered by WA 4 days ago

  • Solved

Login on some websites causes errors and pictures are not displayed

The web pages of https://www.heise.de serve as an example of the error. The publisher's main page shows the article images, while the article itself is without an image. … (read more)

The web pages of https://www.heise.de serve as an example of the error. The publisher's main page shows the article images, while the article itself is without an image. In other browsers, Chrome and Opera, the images are visible in the articles. The error has been occurring for a few days, the time cannot be specified exactly. I have already turned off the ad blocker for heise.de without success. An update to FF86 was unsuccessful. A check of the FF settings did not bring any results either. Websites from other publishers e.g. www.techstage.de are not affected as far as I know.

In addition, the title bar always shows the context Login, although I am logged in. On some websites, e.g. http://www.ebay-kleinanzeigen.de, the login generates an error.


Operating system Linux openSuse Leap 15.2

Asked by Roland Reutlinger 4 days ago

Answered by Roland Reutlinger 5 hours ago

  • Solved

Firefox 86 crashes in Debian Buster x86_64

After updating to Firefox 86 it always crashes at launch: ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue sign… (read more)

After updating to Firefox 86 it always crashes at launch:

ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

And Crash Report dialog appears. This is the "Details" dialog content:

AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 18.3.6.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 127062016 AvailableSwapMemory: 4183494656 AvailableVirtualMemory: 2200952832 BuildID: 20210222142601 CrashTime: 1614250267 DesktopEnvironment: unknown EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614249624 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Debian GNU/Linux 10 (buster)FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 641 StartupCrash: 1 StartupTime: 1614250265 ThreadIdNameMapping: 14784:"IPC I/O Parent",14785:"Timer",14786:"Netlink Monitor",14787:"Socket Thread",14788:"Permission",14793:"JS Watchdog",14794:"JS Helper",14795:"JS Helper",14796:"JS Helper",14797:"JS Helper",14799:"Cache2 I/O",14800:"Cookie",14802:"DOM Worker",14803:"IPDL Background",14807:"BackgroundThreadPool #2",14808:"QuotaManager IO",14809:"IndexedDB #1",14811:"StreamTrans #5",14815:"StreamTrans #9",14817:"StreamTrans #11",14819:"StreamTrans #13",14821:"StreamTrans #15",14822:"Worker Launcher",14823:"SoftwareVsyncThread",14824:"Compositor", Throttleable: 1 TotalPageFile: 8249114624 TotalPhysicalMemory: 4046426112 UptimeTS: 1.8864044 Vendor: Mozilla Version: 86.0

Safe mode also crashes. Headless mode is the only way I found to make it not to crash.


Thanks in advance!!

Asked by ociu 4 days ago

Answered by ociu 2 days ago

  • Solved

Message Banners Upon Opening Firefox for Windows 10

I'm surprised that a community-based web developer would flood its users with constant messages. I'm referring to when I open Firefox for Windows, and constantly receive… (read more)

I'm surprised that a community-based web developer would flood its users with constant messages. I'm referring to when I open Firefox for Windows, and constantly receive message banners at the bottom of the browser. You'd half expect it from a commercial web developer, but even they refrain from doing that.

Please stop this practice as it's very annoying and distracting. Perhaps a menu option for "Suggestions" where the user may opt to view such messages is a better idea than thrusting them constantly on the user.

In better news, I've noticed Firefox is a faster, less clunky browser than it has been in the past - good work :)

Asked by sodyinoz 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Firefox is unable to load anything - not even the new tab page

This started when I got a dll error earlier when I tried to restart Firefox, and it recommended reinstalling the browser. I did that. Now the error was gone but... nothin… (read more)

This started when I got a dll error earlier when I tried to restart Firefox, and it recommended reinstalling the browser. I did that. Now the error was gone but... nothing loaded. I tried to refresh and to boot it in safe mode. Nothing. I tried uninstalling the browser entirely by deleting it and all files associated with it and reinstalling. Didn't fix things. I tried uninstalling and reinstalling Visual C++. Still, not a single thing loads.

Asked by anastasiacampbell0 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Toolbars - is it possible to permanently enlarge fontsize?

I can't find a way to enlarge the font size in menu or bookmarks toolbar, or the drop down menu and the bookmarks themselves. It is ridiculously miniscule and I have to u… (read more)

I can't find a way to enlarge the font size in menu or bookmarks toolbar, or the drop down menu and the bookmarks themselves. It is ridiculously miniscule and I have to use a magnifier to see it - I have Fuchs Dystrophy so my eyesight varies from day to day, but 16-18 size is usually ok. Can anyone point the way if any please?

Many thanks Teresa

Asked by Teresa 4 days ago

Answered by cor-el 4 days ago

  • Solved

boookmark dropdown menu opens to right of screen, I want it to the left

I updated to the latest v of Firefox, now my bookmark folder dropdown menus open to the right of the screen, not the left as before. How do I restore the previous behavio… (read more)

I updated to the latest v of Firefox, now my bookmark folder dropdown menus open to the right of the screen, not the left as before. How do I restore the previous behavior? I can't find a clear command anywhere.

Asked by TIMCO880 4 days ago

Answered by jscher2000 4 days ago