Firefox Support Forum

Last night Firefox was running fine. I closed everything and left for a couple of hours. When I came back and opened Firefox everything was blank. There was a blank open tab, no response to any input in the address bar, nothing. So, I closed the window and tried again - this time it didn't even open. However, Task Manager showed Firefox running with 6-7 entries, all of which I used "End Task" on. I rebooted the computer and nothing had changed. It wouldn't open but it showed up a few times in Task Manager. I tried a Refresh - no change. I tried reinstalling - no change. I uninstalled and tried reinstalling - no change.

Finally, in desperation, I uninstalled, used "RegEdit" and deleted every entry I could that had "Firefox" in it. Then I reinstalled fresh - Firefix Installer didn't know it had ever been on my computer. Same result.

Honestly, I'm completely out of ideas. I can't try anything in Firefox because it won't open and I've deleted all the files and reinstalled and still no joy. Obviously, there is some file it's trying to use that is corrupted or something that isn't just a part of Firefox.

Any suggestions???

Firefox update on my laptop this morning. After the update the browser wouldn't load any pages. Every website I enter comes up a blank page. I did everything on the firefox can't load websites but others browser can list for help. Nothing works. I even reinstall firefox browser. I ran my internet security and I don't have any virus.

I opened Firefox today like I do every day and every tab I open gives me nothing. I thought the internet might be down, but after talking with co-workers, they have internet. I opened Chrome and Edge, and can connect to websites with no problems. I can't do anything on Firefox right now. I couldn't even connect with support through Firefox. I restarted my computer twice hoping that would be a good starting point, but no change in Firefox.

My firefox browser stopped working today. I've tried uninstalling and reinstalling twice. Firefox will open once after a reinstall, but opening web pages is intermittent. When I close firefox and restart, nothing happens. If I go to task manager I can find some firefox processes running, but nothing is happening on my screen. I don't get any type of error message, just nothing. I've been using firefox without issue until today. I have a dell XPS 13 with Windows 10 Home.

Will not load anything. It will start up in a new tab, cannot open about:config, cannot open settings, bookmarks, nothing. It will not go anywhere, do anything or show anything at all.

My firefox on my laptop was working just fine until it stopped displaying anything under the search bar. I tried reloading, End Tasking the browser, Refreshing the Install, Uninstall re-install, reboot computer and nothing is letting my laptop firefox display.

it wont even let me access settings or other menu options. It sometimes books up troubleshoot mode but that also has the same issues.

laptop is windows 10 lenovo. firefox is 97.0 64bit version. was working 2 hours ago.....

After installing the beta FF 98.0b3 in order to work around the Webroot problem currently going on with v97, I've noticed that whenever I download something, the download popup window stays active until I click on something. I don't want to remove the download button because I want to monitor download progress, and at times, I DO want to look at specific downloads from time to time. But the fact that the window automatically pops up and stays there until I click on something is annoying.

I saw similar posts several years old about older versions which don't apply now.

So, is there a way to disable this thing without completely removing the download progress indicator from my toolbar?

Thanks again for the help!

When I open Firefox, none of the tabs will open to the website. All of my old tabs were there but don’t show anything. If I open a new tab it will open but will not show anything. I tried to refresh Firefox, and the tab not open. I tried to close fire fox and reopen it and fire fox would not reopen. I tried restarting my computer and opening Firefox and Firefox will not open. I tried to uninstall Firefox and my computer told me that Firefox was running. I shut down my computer and then uninstall Firefox. When I reinstalled Firefox it would not open.

My laptop took an update on 2/8/22 and my Firefox stopped working. The toolbars showed up, but nothing in the main window and most sites wouldn't open. I uninstalled and reinstalled. It would work correctly for a couple of sites, but would just stop working. Only the toolbars (bookmarks and search) were on the screen. I removed the app data for Mozilla and uninstalled and re-installed again. It again worked normally, but only for a few minutes. Just toolbars and a white main window. My laptop was running Windows 10 when this happened. I went ahead and installed Windows 11 and did another re-install. Same thing. It worked for a short time and then quit. It doesn't seem to matter if I sign in and sync or not. I hope there's a fix for this. I love my Firefox! I'm using a different computer to send this. It is a Windows 10 machine that has the same update, and Firefox is working fine on this machine.

Hello All, I'm having a issues with firefox on windows 10. I have been using it for years and this is the first time i have had this issues. Firefox will not load, if it dose it just a blank screen, I can not go out to any web page. I have tryed the work around, uninstall and reinstall noting is working. Has any see this before. My last step is looking like reinstalling windows be seeing how firefox is working on other PC i have in the house i do not wish to do this. Can any one please help me.

Thanks

I've done everything I can think of. I've ended the task, restarted my pc, uninstalled, reinstalled. Nothing has helped. It's a miracle I can still launch the file, it maybe starts once every 7 tries. I have no idea what happened or what I'm doing wrong, but its been like 2 hours and I'm still beyond lost.

I could not find the same problem, or any solution, when I searched the knowledge base. i have uninstalled and reinstalled Firefox twice. The problem started after a Firefox update on 2-12-22

Hello, I have not been having any issues with Firefox for about a year. Yesterday morning, when I came into the office and loaded up Firefox the same way I had been for a year, it was not behaving in the way I would expect. Web pages were not loading and I wasn't able to 'refresh' pages in the normal way. Firefox is basically unusable for me at this point. Here is a loom video showing the problem I am having: https://www.loom.com/share/38872d349a6a4dd083a5afae4e7a67fb

Browser stopped responding. Extensions didn't work. Regular reinstall left me in the same situation.

I have tried to do a clean install 4 or 5 times. Deleted profiles, went on a hunt for files to eliminate.

will do a google search 3 or 4 times after reinstall, but won't connect to other sites then it won't connect to google either. I'll get the 6 to 8 instances in the task manager that I have to kill.

When attempting to load websites in firefox, i enter a URL into the address bar and hit enter and then... Nothing. It's like Firefox isn't even attempting to begin a connection to websites. I have tried multiple uninstall/reinstalls of the program, I have removed all extensions I can, I've attempted clearing my cache, none of these things worked. the version I have installed is 97.0.

Well firefox was fine yesterday, today i open my computer up and it will not load anything. No home screen, type something in it doesnt try to load. I cannot open settings, i can click it, but it does nothing (the hamburger drop down works)

I have: Checked firewall Reinstalled firefox 3 times, to default settings x2 Restarted my computer x2 Shut down my computer Reinstalled microsoft visual c++ 2015-2022 Updated windows Shut down firefox many times within task manager Refreshed firefox Clear startup cache Safe mode (forefox) Checked antivirus (Not in order)

Edge works fine, but firefox is goofy.

Pc information: Amd ryzen 5 3600 6-core 16.0gb ram 64bit Windows 10 home Version 21H2 Osbuild: 19043.1526 Ethernet connection (also tried wireless, same results) 1tb free space

Firefox information: 97.0

The picture is about as much as it’ll do, sorry for the photo of screen, i am typing this on mobile