Firefox Support Forum

Hi there! Since FF 91 all menu items have an incredible vertical spacing, the menu item is twice as high as before. This is a nuisance especially in the bookmark menus. I would like to have the narrow menu item spacing back, without being urged to install an AddOn or to learn CSS programming or to file a bug in this peculiar BugZilla system. Think of our family of USERS, not developers.

Yes, I understand the circumstances of free software. Yes, I see it is necessary to keep up with modern UI design and the so-called technical progress. The FF 91 UI changes slightly towards what we expect to get in Windows 11. Fine! Also, it is absolutely clear that the new menu line spacing adds more comfort to the FF usability ... on tablet PCs and smart phones. But NOT for desktop users.

As far as I know, Microsofts plans for Windows 11 still include a setting to keep the old narrow menu item height. Mozilla should do so, too. I hope the developers will take care to not lose contact to their users.

The latest Firefox update forces my bookmarks folder to be double spaced between bookmarks and folders making it too large for my page. I have to use the navigation arrows to access all of it's folders.. and the folders inside the folders too. When I used to open bookmarks it was about half my screen high now it's a screen and a half. I've temp returned to the previous version but would like to keep updating to keep up with security patches.

I'm using Firefox version 92.0 (64 bit) on an HP 350 G1 notebook running Windows 10.

It seemed that it was after the 92.0 (64 bit) update that I cannot open bookmarks that are PDFs. The correct URL is present, but nothing loads, it's just a blank black page. I have tried turning off the add-ons and refreshing the page, closing and reopening Firefox with the add-ons manually turned off, restarting Firefox with the add-ons disabled, and restarting in safe mode. All of the attempts were performed without any positive results.

I can copy the URL on Firefox and paste it in Edge, and it opens the correct page. I installed Chrome against my better judgment and pasted the URL, and the correct page opens again. I can copy the URL in either Edge or Chrome, paste it on Firefox, and the same results occur as if I clicked on the link in my bookmarks on Firefox. I can click on the bookmark from either the home page or a page that's already opened, and nothing happens. The URL doesn't change on the existing page, and on the home page, "Search with DuckDuckGo or enter address" in the UL space does not change to the URL that I'm trying to open. Is there something I'm missing?

This is one of the URLs that I am trying to open if you want to try it yourself on Firefox: https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf

I only ever use Edge when I'm having an issue with Firefox, (usually it's when I'm trying to log on to an account or something and I can't, then I realize that it may be one of my add-ons preventing it. I then disable them one by one until I'm able to achieve what I want.

I don't want to have to switch back and forth between Firefox and Edge just to view three PDFs, so if someone knows what could be the resolution to this, I would appreciate it greatly.

Hi there ! I have a new and weird problem ... When I opened Firefox in the morning, I noticed that all the bookmarks and histories had been deleted. It wasn't done by me or anyone else. I read several websites (and sure, this site ) about this problem but I didn't find an answer ( actually I did , but none of them fix my prob ) . I try to edit Reg but i didn't find thing that I want. I can not Bookmark any sites. Nothing is saved in my history . And i can't import files that firefox had automatically saved them ( I attached the error .Really tnx for auto backup <3 ). Can U help me please ? :(

My situation is: I got a new/used PC with fresh install Win11 and SSD's. On old PC, win7, I used Firefox and saved my bookmarks as "restore" I guess (not HTML) to my D drive. Firefox was installed on old C HDD drive.

I have added old HDD to new PC case and want to copy/move/import my Firefox bookmarks to use in new Edge browser. I found my old saved bookmarks (on D drive HDD) as a JSON file. Edge can import only HTML bookmark files. What do I do?

I've spent 5-6 hours searching web but cannot find any solution.

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Help. The Bookmarks were always shone on a left sidebar for my ready access. But all of a sudden today, they are gone and I can't get them back.

How do get my Bookmarks into a left side bar???

There is so much to read that does not apply. I get lost looking.

?????

My recollection is that when I used to want to reassign a bookmark to a different folder, I just brought up the bookmarked page and used the ctrl+D shortcut to add it to the new folder--and the old bookmark was gone. Now it seems that when I do that, the old bookmark remains, so that I now have the same page bookmarked in two places. Is this a change I was not aware of? Is there a different procedure to move (rather than duplicate) the bookmark?

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file in my desktop but I can't import them back. What's going on?

Hiya, I use bookmarks to keep a track of music I plan to listen to, and I had set up my folders so I could see everything in a subfolder on my screen. Now the font size or something changed and I can't see everything all at once on my screen. I don't have the time or energy right now to even think about trying to reorganise it all. Is there a way I can lower the font size or something to get back the space I lost?

Update - 16th Sept - Problem is back again with the latest firefox update

I need to copy browsing history and bookmarks from one laptop with FF v.60 to another laptop with FF v.52.

I know there are different ways of doing this, but in my case I don't have use of the source laptop. BUT, I do have the full profile saved in both laptops. I also had saved a json bookmarks copy, but it's 5 days old. No huge deal but I had some major restructuring of my bookmarks yesterday.

There's also sync, but I tried to just sync history and it does nothing. Plus I'm not sure if it's going to sync to "last updated" which is actually the other (destination) laptop with FF v52.

In my profile I see bookmarks clearly, but no history. They are both in places.sqlite? Should I just copy this? What else would be copied?

By the way, in bookmarkbackups folder, I see the last jsonlz4 file is from June 9 12:10 am, not June 10 12:10 am as it should have been perhaps. Does this jsonlz4 file work with the restore command of "import and backup"?

Thank you!

I'd like to have, in my one firefox account, a 'private' profile with my private life bookmarks and a 'work' profile with my work life bookmarks. However, this doesn't seem to work. I open firefox with work profile and see my work bookmarks, then I close and reopen with private profile and see my private bookmarks, then I close and reopen again with work profile and now I still see my private bookmarks instead of my work bookmarks. Firefox just unsolicitedly takes the private bookmarks over to the work profile. This can't be how it's supposed to be, right? Because what would be the point of having different profiles? I hope you can help me with this.

When I upgraded to v91, the bookmarks menu disappeared. There is a blank row where it used to be. If I show only on new tab, the blank row appears on a new tab. My default is to show always.

The bookmarks menu contains all of the stuff it did before and can be accessed via the main Bookmarks command. But it's missing from the row under the main command row containing URL address field, home, etc.

I can't drag anything new to the blank row from the address field.

How do I make the bookmarks menu reappear?

I am using the most recent version of Firefox on a MacBook Pro Late 2013 using Mac OS Sierra, and am getting ready to export my bookmarks so that I can do a clean install. I have wasted hours on this to no avail. I export...and when I look for the file it is nowhere to be found. I tried exporting it to several disks and it simply does not disappear. This has never been a problem before, and it is discouraging me from returning to Firefox. How absolutely devilishly frustrating. Can anyone help? Thank you!

Hi. have updated Firefox from version 94.0.2 to version 95.0. [windows 10]. i now have no history, no bookmarks or saved links. there is nothing from the previous firefox version in the current version. it's like i'm just starting out with firefox?.

Thanks

Hello/hi Yesterday (Feb1) I had a functional problem with my email site (provider = Orange). Sorting it out with the technician obliged me to refresh Mozilla (for various reasons I'm still on Wndows 7), even though I saw that I had the latest version. I believe that I ticked all the right bowes when doing the Refresh. When it had completed my Orange function duly worked again - but! I could no longer see my (quite extenive) Bookmarks. There's no loner any button to enable me to Bookmark a current page.. My efforts via the drop-down Get-Help-on-Bookmarks function have not worked either. So, please, I need your help! Many thanks indeed for both your excellent browser and for the help which I hope will be forthcoming! Best wishes, PT.