• Solved

ALT-SHIFT-LEFT got remapped to 'select tab to the left' out of the blue

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There w… (read more)

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Asked by fritzthecat4 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

A recent set of system updates appears to have made most website videos not play in Firefox. When I inspect the Developer Tools - > Console tab the most detail Firefo… (read more)

A recent set of system updates appears to have made most website videos not play in Firefox.

When I inspect the Developer Tools - > Console tab the most detail Firefox gives are an error line similar to: Media resource URL could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

Internet searches for the error name and error hex do not appear yield any applicable troubleshooting, nor any methods of collecting additional problem data.

How can I obtain more detail on where the error is happening and how Firefox might be interacting with other packages present on my system?

Arch Linux has some older ffmpeg-compat packages, but those don't appear to match any of the web results, in that they're even older versions of ffmpeg.

yay -Ss ffmpeg-compat aur/ffmpeg-compat-55 2.3.6-4 (+24 0.00)

   Compatibility package for ffmpeg to provide versions 55 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

aur/ffmpeg-compat-54 1.2.12-4 (+87 0.00)

   Compatibility package for ffmpeg to provide versions 54 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

Asked by mjevans 4 weeks ago

Answered by mjevans 2 weeks ago

  • Solved

Add eyedropper tool to toolbar

the built in eyedropper tool is the simplest and easiest solution to grabbing screen colors without granting file permission to 3rd party solutions for full funcionality.… (read more)

the built in eyedropper tool is the simplest and easiest solution to grabbing screen colors without granting file permission to 3rd party solutions for full funcionality. I have power-toys but I hate to see this tool needlessly depreciated. My workflow needs to sample many colors at a time making the menu navigation needless. PLEASE let there be a way to add it to the toolbar, I hope there is. Thanks for your time

Asked by bromraven 1 month ago

Answered by zeroknight 1 month ago

  • Solved

virtual Console of dell idrac 8 not working

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in … (read more)

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in previous versions of Firefox. I can't tell from which version it stopped but it's not long ago. Also idrac 9 console works fine in Firefox When trying to open console idrac 8 in Chrome it works fine Any idea what could be causing it? Any config switch to tweak?

Asked by markatdxb 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Crash on Startup

Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Cra… (read more)

Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Crashes almost Instantly. OS: Windows 11 (Build 23H2)

Asked by Aecth 1 month ago

Answered by zeroknight 1 month ago

  • Solved

FireFox Download Excel File in D365 System But Change to HTML File

Dear all, We develop a system on D365 platform. On Chrome enviroment, I click the export option, it will download the excel file, I can open it on Excel. However, I cli… (read more)

Dear all,

We develop a system on D365 platform. On Chrome enviroment, I click the export option, it will download the excel file, I can open it on Excel. However, I click the export option on FireFox, it will download the excel file but I can't open it on Excel. When I use the notepad to open the file to see the content, I found the file become HTML content. I can see the file on web broswer. I don't know why the file content will be change HTML content when I use the Firefox to download it.

Please help....

Andrew

Asked by luckyhohk 2 months ago

Answered by zeroknight 2 months ago

  • Solved
  • Locked

Address bar suggestions suddenly wrong

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox,… (read more)

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox, I was just browsing online. I didn't change anything in my settings or have opened that up in days at the minimum. I cannot figure out how to either revert back or tell Firefox to not show me these choices so I can get my old ones.

I'll give an example: When I typed in "ma" it would show me mangadex.com, which I often go to. Now when I do it not only is 5th on the list it shows up and fills in "https://www.manticgames.com/", which I don't have that specific page bookmarked. I have "https://www.manticgames.com/games/kings-of-war/" bookmarked, but not that homepage. But now all of a sudden it is showing me the homepage of that site when I begin to type in "ma".

This is incredibly irritating and I have no idea why it's doing this at me out of nowhere. I don't want about anything showing up besides my bookmarks and specifically only the pages I bookmarked.

Asked by konahrik20 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Website page does not fully load

This link does not fully load using Firefox, but does using Chrome. https://act.environmentaldefence.ca/page/147607/petition/1 I am unable to sign the petition because … (read more)

This link does not fully load using Firefox, but does using Chrome.

https://act.environmentaldefence.ca/page/147607/petition/1

I am unable to sign the petition because the whole form does not show up in Firefox.

Asked by SueWitch 2 months ago

Answered by cor-el 2 months ago

  • Solved

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (read more)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Asked by KevinR1 1 month ago

Answered by zeroknight 1 month ago

  • Solved

netflix

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i… (read more)

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

Asked by Mindblender 1 month ago

Answered by zeroknight 1 month ago

  • Solved

disable "search with" drop down

using firefox 115.10.0esr (64-bit) I want to disable this redundant dropdown there is a post here from 6 years, but dont dolve my problem, I dont want to disable or sepa… (read more)

using firefox 115.10.0esr (64-bit)

I want to disable this redundant dropdown there is a post here from 6 years, but dont dolve my problem, I dont want to disable or separate the seach and the url bar, i just want to get ridoof this redundant information, just for curiosity, if i disable search or separate the bars, i still get the anoing dropdown but with "Visit" instead of "Seach with"

Asked by Alex F Ferreira 1 month ago

Answered by cor-el 1 month ago

  • Solved

Startpage Search Engine

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get. For no apparent reason I wi… (read more)

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

Asked by EmJay Dubbya 1 month ago

Answered by EmJay Dubbya 1 month ago

  • Solved

Firefox Sync And Windows System Restore -- Backup Files Saved?

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Wind… (read more)

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Windows, choosing the option that lets you keep your files (most of them it looks like) while it reinstalls everything else.

I knew it'd wipe Firefox and I'd need to reinstall it, but when I synced my account, it didn't have logs. The logs are archives of various chats on a website I used to talk to friends. I know those used to be accessible through Firefox's directory under Program Files by checking the data saved for that website (something I had to do once before to remove corrupted logs), but that data obviously wouldn't be there now.

I should've considered this beforehand but I had no idea that data for different websites might not be included in a sync. It does have files for Firefox but I decided not to touch them, since I'd already synced and I didn't know if reverting to that Backup might break Firefox somehow. Or worse, cause me to lose MORE data.

Question now is, what's the chance those might be in that backup I saved? More specifically, data stored about websites I visited.

Asked by Always Tired (Jensen Draws) 1 month ago

Answered by Always Tired (Jensen Draws) 1 month ago

  • Solved

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 2 days ago

Answered by cor-el 2 days ago

  • Solved

FF 127.0 (x64) - Can no longer re-arrange tabs or create bookmarks using drag/drop

I just noticed that I can no longer re-arrange tabs by using drag-n-drop or create bookmarks in my bookmarks bar using drag-n-drop. Is this a new "feature" in 127.0? … (read more)

I just noticed that I can no longer re-arrange tabs by using drag-n-drop or create bookmarks in my bookmarks bar using drag-n-drop. Is this a new "feature" in 127.0?

Asked by Digi421 14 hours ago

Answered by cor-el 9 hours ago

  • Solved

live not working yt

Hi, I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i … (read more)

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

Asked by bigi162 1 day ago

Answered by jonzn4SUSE 19 hours ago

  • Solved

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (read more)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Asked by Evan Griffith 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago