• Solved

video downloadhelper and easy youtube video downloader not working

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest… (read more)

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

Asked by russellofthedesert 21 hours ago

Answered by russellofthedesert 2 hours ago

  • Solved
  • Archived

Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 1 year ago

Answered by James 1 year ago

  • Solved

Removing Google Trending Searches without removing every single individual Google Trending Search

Now, somebody at Mozilla decided to add Google trending searches to our non-Google searches. Since I want nothing to do with Google other than (grudgingly) having an emai… (read more)

Now, somebody at Mozilla decided to add Google trending searches to our non-Google searches. Since I want nothing to do with Google other than (grudgingly) having an email account, is there a way to remove all those trending searches in one swoop? I removed the initial bunch, then went back later, and there were more. TIA.

Asked by TH 1 day ago

Answered by Logosor 23 hours ago

  • Solved

The Free Dictionary by Farlex

I apparently installed something that opens The Free Dictionary by Farlex when I double-click on a word in a web page. It's really annoying, and I don't know how to turn … (read more)

I apparently installed something that opens The Free Dictionary by Farlex when I double-click on a word in a web page. It's really annoying, and I don't know how to turn it off. Any suggestions?

Asked by bobwan 1 day ago

Answered by bobwan 1 day ago

  • Solved

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (read more)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Asked by jules 1 day ago

Answered by Logosor 1 day ago

  • Solved

Logging in to Reddit is blocked.

Firefox is not allowing me to login to Reddit.com. Nor can I create a new account with Reddit.com with Firefox. I can login fine with Microsoft Edge. I don't want to use… (read more)

Firefox is not allowing me to login to Reddit.com. Nor can I create a new account with Reddit.com with Firefox.

I can login fine with Microsoft Edge. I don't want to use Microsoft Edge.

I can login fine with Chrome. I don't want to use Chrome.

What's Firefox's problems?

moonpupy@outlook.com

Asked by moonpupy 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 5 months ago

Answered by Paul 5 months ago

  • Solved

Syncing Issues

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and ext… (read more)

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and extensions as I did two computers ago to this last computer. I have tried syncing numerous time (pressing the sync button in my account) to no avail. What do I need to do to get this working? Thank you for your time and attention.

Asked by Sl33pyAlligat0r 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Meaning of question marks in Release Calendar next to some releases?

What do these question marks mean? Do they indicate tentatively planned releases? Bottom line: will there be 115.22 through 115.24? /uploads/images/2025-03-23-07-41-00… (read more)

What do these question marks mean? Do they indicate tentatively planned releases?

Bottom line: will there be 115.22 through 115.24?


/uploads/images/2025-03-23-07-41-00-a333e6.png

Asked by eskimo 2 days ago

Answered by Logosor 2 days ago

  • Solved

Add &num=100 to end of current URL Google search string by setting up a bookmark

I want Google to return 100 search items in Firefox. All the descriptions of how to do this mean you have to do the search, then go to the end of the address bar and add … (read more)

I want Google to return 100 search items in Firefox. All the descriptions of how to do this mean you have to do the search, then go to the end of the address bar and add &num=100 and enter.

This is very tedious so I set up a special bookmark which did it. So I'd do the search, then click the bookmark on the bookmark toolbar and it would expand the hits to 100. However, I've lost the bookmark and I can't remember how I did it.

When adding a bookmark to the toolbar you need to specify the URL. In this case the URL will be the generated address from the search, ie. the current URL each time. How can I specify the curent URL when it is a dynamic address? It needs to start with "http" in order for it to be in the right format to save.

Asked by Grifiinit 2 days ago

Answered by Logosor 2 days ago

  • Solved

How to increase the interval between notifications about new versions update?

I try to update Firefox once a month, but every 6 hours I am notified about the release of a new version, so I have to click Cancel. Is it possible to increase this inter… (read more)

I try to update Firefox once a month, but every 6 hours I am notified about the release of a new version, so I have to click Cancel. Is it possible to increase this interval (at least to 24 hours) or disable it altogether?

I tried changing settings "app.update.interval" and "app.update.background.interval" but it didn't help.

Asked by booya 2 days ago

Answered by Agent virtuel 2 days ago

  • Solved

When browsing gallery and switching pictures, there appears to be black frame in between pictures, making flickering effect

Hello, when browsing gallery sites, well, i actually only have one in mind (NSFW https://hitomi.la), each time i move to the next picture previous, picture disappears the… (read more)

Hello, when browsing gallery sites, well, i actually only have one in mind (NSFW https://hitomi.la), each time i move to the next picture previous, picture disappears then there is site background, but only for a moment, then the next picture appears, thus creating flickering effect. Its different from slow loading. It only happens on next unloaded picture, meaning, that if i move back and forth between already loaded pictures then everything is fine. Other browsers, Edge and Chrome, doesn't have that problem, they load pictures seamlessly.

I was wondering if i can do something in about:config, but i have no idea what to change. I also tried disabling hardware acceleration, but it made it even worse.

Asked by Mishaiger 5 days ago

Answered by Mishaiger 3 days ago

  • Solved

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)? For reference, there's an excellent extension on Chrome/Brave called "Go full screen" … (read more)

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

For reference, there's an excellent extension on Chrome/Brave called "Go full screen" which has simple but perfect functionality, one-click automation, saves as either .pdf or .png format to your downloads folder.

https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl?hl=en-US

Asked by Quicksite 5 months ago

Answered by Quicksite 5 months ago

  • Solved

Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (read more)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 5 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Trouble recovering bookmarks

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate th… (read more)

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

Asked by Jerald Galen 3 days ago

Answered by Jerald Galen 3 days ago

  • Solved

The Firefox search engine is not working at all.

Since the last update, Firefox is not working properly. The search engine is completely dead, not working at all, and anything related to Google, like Gmail, never opens.… (read more)

Since the last update, Firefox is not working properly. The search engine is completely dead, not working at all, and anything related to Google, like Gmail, never opens. I've tried several things, but nothing works.

Asked by Giovanna Chādid 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

Search engine has stopped working on my browser

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without i… (read more)

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without issues. Closely related to this problem I believe, is the fact that any online forms I try to complete and submit will not submit. Again if I copy and paste the address into a private window, I can complete and submit without any issues.

It is getting very frustrating to keep having to go private windows.

When I open a new tab, it opens fine, I get all the articles as per normal. But when I enter my search criteria I get nothing (see attached screenshots)

Asked by antony.henry911 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago