Firefox Support Forum

Hey, While I was surfing today I've been taken to a survey titled "Firefox browser survey 2022" and there I was asked some questions then it took me to a window where there was a prize and I was directed to scan the QR code. This survey was taken place on the following link: www.funkyoffer.net I'm here to ask whether this survey was carried out by FireFox or this is a spam/scam?

When I start to move a tab to another location, a small box attached to the bottom of the tab appears with the same info that's on the tab. If I move the tab to a different location, many of my tabs disappear and I have to find them in bookmarks to put them back. Is there any way to remove that little box attached to the bottom of the tab?

Ron

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the old bookmarks on my new Mac?

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Lately when I download an image, from Google expanded images on the right side for example, the download drops down a menu. If I have made multiple downloads the list gets longer and now blocks the area of the page I am working on. I don't need this downloads drop down menu and cannot find a way to stop it. I would prefer if it didn't display unless I clicked on it.

I have searched the net but can't find any answers. Any help would be appreciated.

Thanks, Tom.

To reproduce

• Firefox 96.0.2 on Mac (others also have this behaviour)
• Go to an address on maps.google.com and drag the StreetView icon to enter StreetView
• Hold down the left or right arrow keys on the keybaord to rotate
• After lifting the key again, the view continues to spin (it should only turn when holding down the key)
• No other input is possible and the window has to be closed

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

I am wondering if I can get any info on how long you will support my 2012 mac pro computer that I use to use the web on my mac os High Sierra platform? How much longer will you be supporting my 2012 vintage mac?

Whenever I go to Facebook website, the Facebook page goes totally blank. It's happening for a few days now... Facebook is working fine in Chrome without a glitch. It's extremely frustrating. Feel like ditching my beloved browser. Please advice. thanks

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal computer (also a Mac). Firefox on my work computer is signed into Sync w/ my work Firefox account and Firefox on my personal computer is signed into sync w/ my personal Firefox account. This is crazy and unacceptable.

I have not previously signed into my personal Firefox account on my work computer, the Connected Services section of the Firefox Account Settings for my personal account does not show my work computer and the Connected Services for my work account does not show my personal computer.

Both computers are on the same physical network, but do not otherwise interact.

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I use for client invoicing. I have no trouble logging in through Chrome. Screenshot attached.

I have Privacy Badger and AdBlock installed for both browsers. I tried disabling them for Firefox just to see if that was the issue, but it made no difference. I am using an iMac running macOS Catalina version 10.15.7. My Firefox Browser is version 97.0.1, and currently shows that it's up to date. My Chrome browser is version 98.0.4758.109, also up to date.

Unable to access customerconnect.vmware.com but can in the "other" browser. I have tried the recommended turning off proxy, or Private mode, safe mode, etc. Nothing seems to be working.

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine with other browsers.

I have cleared cache, cookies, history, etc. HTTPS always is not enabled. Firefox is at the latest version. I have restarted the browser.

Any thoughts?

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

I very frequently open .bib files to get bibliographic information on scientific articles. The by far most convenient way to open these files, which are plain text files, is to just show them as text (either in the same tab, or a new tab). For example if you search for a publication on Google scholar, and click the quotation mark and then BiBTeX, you get the bibliographical information shown as text directly in the browser (see attached screenshot).

However, many other websites and journals instead give you a link to an actual .bib file, instead of just serving up the text. But since a .bib file is just a plain text file, it should be no problem for Firefox to display this text. However, when I go under settings and try to select default actions for .bib files, my only options are to either save the file, or open it with another application (i.e., not Firefox). For other file types, for example .pdf, it works to select Open in Firefox as the default action, but not for .bib files.

Is there a way to fix this problem?

I'm using Firefox 95.0.2 on Mac OS 12.1

Thanks, Tor