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My firefox browser says it is being managed by my organisation ImportEnterpriseRoots. I'm a home user...

My firefox browser says it is being managed by my organization " ImportEnterpriseRoots...true". I'm a home user...no organization. don't know what to do. I haven't notice… (read more)

My firefox browser says it is being managed by my organization " ImportEnterpriseRoots...true". I'm a home user...no organization. don't know what to do. I haven't noticed anything unusual happening. My browser is up to date.

Asked by lindajean1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's … (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 1 year ago

Answered by novashmtv 1 year ago

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access to michaels crafts store denied

Why am I denied access to Michaels craft store. this is the message I receive. You don't have permission to access "http://www.michaels.com/?" on this server. Referenc… (read more)

Why am I denied access to Michaels craft store. this is the message I receive. You don't have permission to access "http://www.michaels.com/?" on this server.

Reference #18.beeb7068.1641080631.1ce8b9b5

Asked by juice4u 2 years ago

Answered by Chris Ilias 2 years ago

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Hide Tab bar if there is only one tab

Hello! I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows): tab:only-of-type, tab:only-of-type + #tabs-newtab-button { … (read more)

Hello!

I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows):

tab:only-of-type, tab:only-of-type + #tabs-newtab-button {

   display: none !important;

}

#tabbrowser-tabs, #tabbrowser-arrowscrollbox, #tabbrowser-tabs > .tabbrowser-arrowscrollbox {
   min-height: 0 !important;

}

Since one of the recent Firefox updates, this code does no longer work. Maybe because there is a new element in the tab bar: A drop-down list at the right.

Any idea how to make the above code work again?

Peter

Asked by peter596 1 year ago

Answered by cor-el 1 year ago

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Problem with Downloads

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. … (read more)

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. I am running Firefox 98.0.2 on a Windows 10 laptop. If I use Microsoft Edge, the download is successful. Any help would be appreciated.

Carol

Asked by Carol5 1 year ago

Answered by Carol5 1 year ago

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The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 1 year ago

Answered by cor-el 1 year ago

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How to disable the pop-up from a complete download

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every e… (read more)

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Asked by jos.bonilla 1 year ago

Answered by cor-el 1 year ago

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Firefox not asking where to download files

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded… (read more)

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Asked by cmjross1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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New Tab "+" at right end of tabs has disappeared

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's no… (read more)

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's not the greatest problem in the world but it is annoying when handy shortcuts disappear!

Asked by almagary 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Import Extensions from Chrome

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I kno… (read more)

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.

TIA!

Ron

Asked by Ron 2 years ago

Answered by TyDraniu 2 years ago

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How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and ru… (read more)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 1 year ago

Answered by jonzn4SUSE 1 year ago

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print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them… (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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import passwords from CSV file using Firefox Version 101.0 (64 bit)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101? I looked at older questions (example: <<https://su… (read more)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101?

I looked at older questions (example: <<https://support.mozilla.org/en-US/questions/1329981 >>) but the solutions do not apply to the latest Firefox version.

Thank you in advance for your help

Asked by Dave & Linda 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 1 year ago

Answered by cor-el 1 year ago

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Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (read more)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Asked by njbetavirp1 1 year ago

Answered by njbetavirp1 1 year ago

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Accept the risk and continue-button not showing

Hi Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference… (read more)

Hi Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

I tried most of the things i know (reinstalled, clear cookies and data, cleared history) but it's not showing this option.

Using 96.0.2 (64-bit) on Window 10.

Pls support

Mahesh

Asked by splendid.m 2 years ago

Answered by Helping Firefox 2 years ago

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08/13/22 = Missing Firefox icon on taskbar

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow.… (read more)

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow. After years of having FFox in my taskbar, I'm surprised by how disorienting this is. LOL.

I unpinned from the taskbar, and the icon appeared for a half second before it went away. Re-pinned, and the blank page icon is back. Creating a shortcut for the desktop works just fine, but I'm used to the taskbar.

Obviously, I can deal with this, but I thought y'all should know that this broke in the last update. At least, for me, it did.

Thanks,

 -- Lucy

Asked by xyz10 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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clear cookies for a specific website.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to… (read more)

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Asked by huios1 1 year ago

Answered by cor-el 1 year ago

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Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (read more)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 1 year ago

Answered by jonzn4SUSE 1 year ago

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Slow Start Up on Ubuntu 22.04 wXFCE

Hello, I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware i… (read more)

Hello,

I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is an ASUS A88xm-A MB, A10-6800K processor, 16G DDR3, runs OS and programs off an SSD. I worked through all the slow startup suggestions, ran memtest (0 Errors, 1 Pass), disabled all add ons, (even the OpenH264 video codec (I use the onboard HDMI, no graphics card)), turned off hardware acceleration, etc. When starting in troubleshoot mode, less than 30 seconds, (acceptable), but I really don't know where to begin with the "More Troubleshooting Information" when I look at the table generated by it. There have been no other problems to date with the system, and the long start-up time began with 20.04 Ubuntu (about a minute), then got worse when I upgraded to 22.04 to try to solve THAT problem. Currently running FF 104.0, and the update page says wait for a distro update if that is how it was installed. I believe 104.0 is the latest Linux 64b version though. All updates to the system are done as soon as I'm notified of them. there have been none since the upgrade a few days ago.

Any suggestions? Gotta get some sleep now... TIA, Dave

Asked by dkosewick 1 year ago

Answered by dkosewick 1 year ago