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Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I do not know what to do, I cannot get Firefox to load at all. The message above is what I keep getting. I tried looking in my profile for the profile.ini file and cannot… (read more)

I do not know what to do, I cannot get Firefox to load at all. The message above is what I keep getting. I tried looking in my profile for the profile.ini file and cannot find one....I have tried uninstalling and reinstalling to no avail. Firefox is my browser I hate all the others. What can I do!!!

Asked by nikbait 2 years ago

Answered by nikbait 2 years ago

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C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478\storage\default

as you can see from the question in this folder there many entries like this:"https+++mail.google.com" from malwarebytes scan yesterday and today: PUP.Optional.YSearchTab… (read more)

as you can see from the question in this folder there many entries like this:"https+++mail.google.com" from malwarebytes scan yesterday and today: PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\idb\301792106ttes.sqlite, Quarantined, [1980], [395234],1.0.4906 PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\.metadata, Quarantined, [1980], [395234],1.0.4906 PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\.metadata-v2, Quarantined, [1980], [395234],1.0.4906

Asked by nnjsjs84njnN 2 years ago

Answered by cor-el 2 years ago

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Profiles are stored in two locations (local & roaming) but none of the articles I have read specify which to use OR both.

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles… (read more)

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles about profiles, backups, recovery, '2017-10-13-12-36-19-82d39f.png',etc., ASSUMEs everyone has the same knowledge background. The problem could have been answered by referring us to: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox.

 Please use a more non-assuming tech editor next time.

Asked by LFCF_v52-v61 1 year ago

Answered by cor-el 1 year ago

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How do I fix/repair my 'Firefox Profile?'

I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I ge… (read more)

I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I get a "Your FF profile cannot be located. It may be missing or inaccessible." message.

What must I do to fix or the problem? Thx, Pete T.

Asked by SWOldSoldier1 2 years ago

Answered by cor-el 2 years ago

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Add-ons don't work after copying profile (Access to the file was denied)

I recently copied my Old Firefox profile to another folder and refreshed my Firefox Dev Edition browser. After refreshing, I copied all of the content of my old Firefox p… (read more)

I recently copied my Old Firefox profile to another folder and refreshed my Firefox Dev Edition browser. After refreshing, I copied all of the content of my old Firefox profile to the new default profile and then started the browser. Upon starting it, the browser was working with all of my previous add-ons. But whenever I close the browser and open it again, the icons of the add-ons at the overflow menu are not showing though there is space for the add-ons. Whenever I click at the add-ons, the error that 'Access to file was denied' - `The file at moz-extension://b408b31d-945f-43cb-881e-b1f4071942b6/index.html is not readable` shows up. I tried it with creating other profile folders and then copying my old profile data but it still always happens.

Any help?

Asked by Scarletti19 1 year ago

Answered by Scarletti19 1 year ago

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I just upgraded to 67.0.1 (64-bit) of Firefox and all my bookmarks are gone.

I just installed "Firefox Quantum" version 67.0.1, and none of my bookmarks were copied from my previous version. So I looked at help files on how to import my old bookma… (read more)

I just installed "Firefox Quantum" version 67.0.1, and none of my bookmarks were copied from my previous version. So I looked at help files on how to import my old bookmarks from my last version of Firefox, and they're all about either importing from Chrome, or Safari, etc, or else they're about sync'ing my mobile devices to my laptop. I don't need any of that information. Why didn't Firefox keep my old bookmarks, the way it always has whenever I have upgraded to a new version? What did it do to my old bookmarks?

I'm kind of upset, because I have a lot of recent bookmarks that I will have lost (since last backup). I sure hope Mozilla didn't just delete all that.

Oh, and I do have a Firefox account, and I've logged in, but still can't find anything that will tell me how to get my bookmarks back.

Thanks.

Asked by Bastette54 1 year ago

Answered by Bastette54 1 year ago

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How do I correct Firefox only starting with creation of new profile each time?

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and cr… (read more)

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and creation of new profile. Once closed, it will not open again using the profile just created. Any ideas as to what type of additional troubleshooting that is available. There are no crash reports or logs generated anywhere that can be found. Running on Windows 7 Professional.

Asked by badlhby 4 years ago

Answered by FredMcD 4 years ago

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New clear profile every time after Firefox update

Hello. In organization we like to use Firefox as default browser. But we have a every day problem with profiles. After update, Firefox create new profile and not copy use… (read more)

Hello.

In organization we like to use Firefox as default browser. But we have a every day problem with profiles.

After update, Firefox create new profile and not copy user data to it. So user lost hes tabs, extensions, history and e.t.c. We can see two or more profiles for one user.

For example user logon to computer with Firefox version 68.0.1. Firefox automatically update to 68.0.2, and user now have new profile without custom data.

profiles.ini looks like:

[Install308046B0AF4A39CB] Default=Profiles/6qa5a710.default-release Locked=1

[Profile1] Name=default-release IsRelative=1 Path=Profiles/6qa5a710.default-release

[Profile0] Name=default IsRelative=1 Path=Profiles/xu3ic03g.default-1561039332923 Default=1

[General] StartWithLastProfile=1 Version=2

We create powershell script for workaround issue. Script copy files from privies profile: $profileCurrent\*.sqlite" $profileCurrent\sessionstore.jsonlz4" $profileCurrent\extensions\*.*" $profileCurrent\*.json"

You mast know that in organization we user roaming profile and ue-v, so users can logon on any computer. Some computers can be with older Firefox version like 68.0.1 or new one like 68.0.2.

Please help find solution for this issues. Can Firefox account help with this? Or we mast create some more clever script?

Thank you.

Asked by denis.pasternak 9 months ago

Answered by denis.pasternak 9 months ago

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won't recognize old profiles on file in default folder

A virus hosed my Windows 10 system. In restoring my apps, I reinstalled the latest version of Firefox. It created its own default profile. I have saved earlier Profiles i… (read more)

A virus hosed my Windows 10 system. In restoring my apps, I reinstalled the latest version of Firefox. It created its own default profile. I have saved earlier Profiles in a separate folder on a different drive. I copied them back to the default folders in the Users folder. When I run Profile Manager, it only shows the one Profile just created but won't recognize or list those other profiles. I need some help, since those profiles have all my Bookmarks, extensions, etc. Please help.

Asked by ijblack 3 years ago

Answered by ijblack 3 years ago

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Firefox 67 breaks shared profile between Ubuntu and Windows10

Hi, I use Firefox on a Windows 10/Ubuntu 18.04 dual boot system and share the profile of the Windows partition to use the same Firefox information with both installation… (read more)

Hi,

I use Firefox on a Windows 10/Ubuntu 18.04 dual boot system and share the profile of the Windows partition to use the same Firefox information with both installations. After upgrading the Firefox Win10 version to 67.0, I get the error message uploaded as a picture. The Ubuntu Firefox version is also 67.0, so there is no older version that modifies the profile information.

I found this thread https://support.mozilla.org/en-US/questions/1259820 describing a similar question, and the chosen solution to delete the compatibility.ini from the profile folder revived the profile. However, this is not a permanent solution. Using Ubuntu Firefox after Windows Firefox is unproblematic, whereas the error reappears in Windows Firefox after using Ubuntu Firefox. I have to delete now the compatibility.ini every time I use Windows Firefox after Ubuntu Firefox, which is rather annoying. Obviously, the Ubuntu and the Windows version of Firefox 67 interpret this .ini file differently. Is there anything planned to synchronize both versions of Firefox 67 better? Or any other solution that solves this problem permanently? And no - I don't want to store my profile information on an external Sync server. Thank you for your time reading this. Any help is much appreciated.

Asked by TheCritic 1 year ago

Answered by cor-el 1 year ago

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Saving all profiles in a network share

Hello! I am now struggling to configure Firefox in a VDI environment and we want the Firefox profiles to be stored on a network share in order to take them out from the u… (read more)

Hello!

I am now struggling to configure Firefox in a VDI environment and we want the Firefox profiles to be stored on a network share in order to take them out from the user folder.

Guess there should be a line in the mozilla.cfg file to change the path, but I'm not able to find it.

Anyone has faced the same situation? Is it possible to specify a path where all the profiles will be stored?

Thanks!!

Asked by ieltxu 2 years ago

Answered by the-edmeister 2 years ago

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I upgraded to v67.0 and I lost all of my tabs. Please help

When I upgraded to the most recent version of Firefox, I lost all of my tabs. The directions on upgrade indicated that I would not lose any tab information. However, o… (read more)

When I upgraded to the most recent version of Firefox, I lost all of my tabs. The directions on upgrade indicated that I would not lose any tab information. However, on startup of the new version, I seem to only have the option to restore from sync which I never did. I do not believe that I was instructed to do this prior to closing. I maintain 2 active open profiles, home and office, and I do not want these to be synced. I had them both set up to automatically restore the last session which was working well. I am no longer able to restore from an old session. I think this is because this is an entirely new version of Firefox and the local settings were not saved. Now I want to either recover the old tab data and apply to the new installation or restore the previous version of Firefox which might have my previous tab data. Please help.

Asked by cknopke 1 year ago

Answered by cknopke 1 year ago

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How do I restore a user profile?

I deleted my user profile via Profile Manager (I clicked "Don't Delete Files"). I then created another profile via Profile Manager & all info is gone. I want to res… (read more)

I deleted my user profile via Profile Manager (I clicked "Don't Delete Files"). I then created another profile via Profile Manager & all info is gone. I want to restore a profile, which is still installed on my computer, but don't know how. On the attachment photo, the bottom profile is the one I am using now. The one I want to restore and to use that one ONLY on this computer is shown above it which is dated 5/19/2019. What are my options to do this? The hyperlink below is what I used to delete the "original" profile.

Thank you as alwayshttps://prod-cdn.sumo.mozilla.net/uploads/images/2019-05-27-07-24-06-a6b778.png

Asked by hgw53t 1 year ago

Answered by cor-el 1 year ago

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Refreshed, now cannot access bookmarks, but DO have 'old Firefox data' file, nothing I have tried has worked.

POINT ONE: IMO, there needs to be a warning saying "if you are thinking of doing a 'refresh' (sounds innocent enough) and are not intimately familiar with Firefox, bear … (read more)

POINT ONE: IMO, there needs to be a warning saying "if you are thinking of doing a 'refresh' (sounds innocent enough) and are not intimately familiar with Firefox, bear in mind that it may take you hours, days or weeks to get back working online. So don't do it unless you have to."

Yes, I have the 'old Firefox data' file but several methods suggested for getting my bookmarks back have not worked. I also did the procedure suggested to make an HTML file from the backup file, just in case I might need it, but I do not see the HTML file in 'documents'. Is it somewhere else? I could list some of the efforts I have made to get my bookmarks back but it would take several pages of typing. Right now I have about 15 windows open from links on help pages for multiple ways to fix bookmarks problems, but after working on this for several hours I am hopelessly confused.

For one example: I went to Library / hit 'bookmarks' / hit 'show all bookmarks' / hit 'import and backup' / hit 'restore' / hit 'OK' / get message: "unable to process backup file".

Should I throw the computer out, buy a new one and start over? It would certainly be simpler. But I absolutely DO need those bookmarks.

Thanks for any guidance on this.

Asked by Rodney1111 1 year ago

Answered by Rodney1111 1 year ago

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How to migrate between Windows 10 profiles?

To correct a problem in MS Word, Microsoft Support created a new Windows 10 profile on my laptop and reinstalled MS Office. Firefox is still on my laptop in the new profi… (read more)

To correct a problem in MS Word, Microsoft Support created a new Windows 10 profile on my laptop and reinstalled MS Office. Firefox is still on my laptop in the new profile, but its appearance is changed. It has lost all the profile data from the old Win 10 profile. I have looked at the articles under "Manage preferences and add-ons" but I don't think they solve my issue because I don't have a backup of my Firefox profile. Or, if I still do, I don't know how to find it on the old Windows profile, which is still on my laptop.

I had a lot of bookmarks, add-ons and preferences that I would like to retrieve for my browser. Is that possible?

Asked by Mysterfied 1 year ago

Answered by FredMcD 1 year ago

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Your profile cannot be loaded still after uninstall

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found th… (read more)

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found that you could remove profiles.ini and ~/.cache/mozilla/. I've removed both of these as well as reinstalling Firefox multiple times.

But it still show the error message. It even "spread" to Thunderbird.

I'm using macOS Mojave 10.14.

Asked by ntoonio 1 year ago

Answered by ntoonio 1 year ago

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Unable to restore bookmarks when moving profile folder

I recently changed my laptop. I took a backup of the entire profile folder. In my new laptop, I deleted the entire contents of the new profile folder and pasted the conte… (read more)

I recently changed my laptop. I took a backup of the entire profile folder. In my new laptop, I deleted the entire contents of the new profile folder and pasted the contents from the old profile folder. This process works for me every time. However, this time my bookmarks are getting lost. Everything else is in place. Is there a method to manually restore only the bookmarks from my profile folder backup? I never took a manual backup of only bookmarks. Any help here will be greatly appreciated.

Cheers

Asked by devashisha 1 year ago

Answered by FFus3r 1 year ago

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Can't get Firefox to open. Get an error message stating profile is missing or has been deleted. Please help.

I have an iMac. Operating system is High Sierra 10.13.6. Firefox was running slowly today and a pop up window came up on the bottom of my screen and gave me the option of… (read more)

I have an iMac. Operating system is High Sierra 10.13.6. Firefox was running slowly today and a pop up window came up on the bottom of my screen and gave me the option of "refreshing" Firefox. I hit the refresh button, and it was taking FOREVER to refresh Firefox, so I clicked out of it (the little red button) mid-refresh. Ever since then, when I try to open Firefox, I get a message stating that Firefox cannot be opened because my profile is missing or deleted. Shortly after this happened, a folder appeared on my desktop titled "Old Firefox Data" which contains about 60 items. I did not create this folder. I have tried uninstalling and reinstalling Firefox. I have also tried starting my iMac in safe mode, then restarting in regular mode. Was on the phone with Apple Tech Support for over an hour and they were unable to help. They are aware of the "Old Firefox Data" folder but they didn't know what to do with it. I am not tech or computer savvy. Other people have posted this exact question before, and answers have been provided, however I don't understand the answers or the instructions that supposedly solve this problem. This is why I'm asking this question again. I am hoping someone can help and provide a simplified answer or simplified instructions to solve this problem. Thank you.

Asked by SunshinesMom 1 year ago

Answered by SunshinesMom 1 year ago