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I updated Firefox to 37.0.1 and often when I close it there is a message saying it crashed, but it is not true.

As said above, after updating to 37.0.1, Firefox is OK but when I close it sometime (not always) a message says it crashed, but it never actually crashed. Thanks & be… (read more)

As said above, after updating to 37.0.1, Firefox is OK but when I close it sometime (not always) a message says it crashed, but it never actually crashed. Thanks & best regards Silvano Arienti Milano Italy

Asked by BluXenon 5 years ago

Answered by cor-el 5 years ago

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Firefox tells me to update Adobe Reader and after I try to do that Adobe says I already have the most current version.

Firefox shows that my Adobe Reader needs to be updated to version 11.0.84 and when I try to do the Adobe Reader update, it tells me I already have it. I also did a refres… (read more)

Firefox shows that my Adobe Reader needs to be updated to version 11.0.84 and when I try to do the Adobe Reader update, it tells me I already have it.

I also did a refresh of Firefox and I still have the same problem. I am using Windows XP SP3. I do not know what to do. Thank you. Please tell me what I should do next.

Thank you.

Asked by LindaEllis 5 years ago

Answered by cor-el 5 years ago

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Gmail NOT Working, error This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely

You have asked Firefox to connect securely to www.gmail.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will p… (read more)

You have asked Firefox to connect securely to www.gmail.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate. www.gmail.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)

Asked by malaniom 5 years ago

Answered by jscher2000 5 years ago

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Graphical glitches in YouTube HTML5 player

When I've been playing YouTube videos lately, I've noticed that a bunch of black boxes have been appearing over the player interface (The controls below the video) while … (read more)

When I've been playing YouTube videos lately, I've noticed that a bunch of black boxes have been appearing over the player interface (The controls below the video) while the video is playing. Unfortunately, I can't provide a good screenshot, as the boxes come and go too quickly for me to get them. This issue still occurs if I restart Firefox in safe mode. I think it started happening with Firefox 37.

Asked by aroskuski 5 years ago

Answered by aroskuski 5 years ago

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How to remove 'Zoom It 1.01' from the extension browser?

I have tried to remove it the usual way from the browser, it gets rid of it for a little while and then it installs itself again. There is nothing in the uninstall progra… (read more)

I have tried to remove it the usual way from the browser, it gets rid of it for a little while and then it installs itself again. There is nothing in the uninstall programs and i have tried to find it in the registry with no result.

It produces popup adware on different sites. etc. eBay.....

Asked by stm57 5 years ago

Answered by cor-el 5 years ago

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Since FF16,17 I can not use backspace to make corrections on FB. But it does work on I.E. 11.

I have used FF for many, many years. Now when I use FF17.1 it will not let my use backspace or my cursor back, to make any corrections on FB. Must people in my group don'… (read more)

I have used FF for many, many years. Now when I use FF17.1 it will not let my use backspace or my cursor back, to make any corrections on FB. Must people in my group don't have any problem because they don't even know FF exists They all use IE11. I have tried all of your suggestions and cleared cache, cookies, history. How can I fix this without using IE.

Asked by robb10 5 years ago

Answered by guigs 5 years ago

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Firefox crashes

Not sure why recently Firefox has been crashing frequently - numerous times per day. Seems like it started right after the latest upgrade of the Firefox software. Is anyo… (read more)

Not sure why recently Firefox has been crashing frequently - numerous times per day. Seems like it started right after the latest upgrade of the Firefox software. Is anyone else having issues?

Thank you.

Asked by MBBailey 5 years ago

Answered by FredMcD 5 years ago

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Upgrade to 37.0.1 deleted hundreds of bookimarks. Help...

Today, I as usual upgraded to the newest version 37.0.1 and the darn thing deleted hundreds of my bookmarks collected and still used after 5 years. Help... Please. Rega… (read more)

Today, I as usual upgraded to the newest version 37.0.1 and the darn thing deleted hundreds of my bookmarks collected and still used after 5 years. Help... Please. Regards, Litmus

Asked by litmus1954 5 years ago

Answered by jscher2000 5 years ago

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Firefox has crashed 45 times in 24 hrs.

I am working from a brand new instal of Windows; also new video card, processor, hard drive. Last night Firefox was crashing every five minutes. It crashed once before I … (read more)

I am working from a brand new instal of Windows; also new video card, processor, hard drive. Last night Firefox was crashing every five minutes. It crashed once before I put on my addons, and multiple times after (somewhere around 30 times). I tried rolling back to an older version of Firefox and that crashed as well. It will either crash on startup, or it will open my tabs and then shut down.

Here is the information that might be helpful: https://crash-stats.mozilla.com/report/index/bp-864db5b8-b866-4d20-9f60-913862150406

I ran Firefox reset to get rid of my add-ons, but they were: Extensions: Adblock plus 2.6.9, Amazon Smile 1button for Firefox, Norton Toolbar 2014.7.12.7, reddit enhancement suite 4.5.4, abd speed dial [fvd] 6.6.7.

Theme: Fractal Frost

Plugins: OpenH264 Video by Cisco 1.3 (always activate); Shockwave flash 13.0.0.277 (always); NVIDIA 3d vision 7.17.13.4788 (ask to activate) - 2 of these, one Vision and one Vision Streaming; and WildTangent Games (never activate/disabled).

It has crashed at least 3 times since I reset Firefox.

Asked by SpyGlassez 5 years ago

Answered by SpyGlassez 5 years ago

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Tabs in Yahoo premium mail no longer work with Firefox 37.

In Yahoo mail premium-add free I can no longer access or close tabs. Messages open in tabs, tabs persist but I need to exit mail to close them. I can get back to In box a… (read more)

In Yahoo mail premium-add free I can no longer access or close tabs. Messages open in tabs, tabs persist but I need to exit mail to close them. I can get back to In box and other categories but not the tabs. I figured it was Yahoo until I noticed the functions work with Chrome. Note: The free yahoo does not have multiple tabs and appears to be working normally. Regards

Asked by Bulbman 5 years ago

Answered by the-edmeister 5 years ago

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Why is "Check To see If Plugins Are Up To Date" web page STILL BROKEN?

When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or checked pl… (read more)

When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or checked plugins update status. ( https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update ) I am using OS X 10.10.3 / Firefox 37.0.1 / March-14-2015

Tried, re-installing over original, clearing cookies, clearing cache and starting in Safe Mode to no avail. Another ridiculous oversight and there's never any support for when things do go awry. Unfortunately, I have received no professional concern, with a competent cause and cure. none. And I have had and reported this problem since Firefox 35.0.

Need info and a fix, for Months Now! Thanks! Whitebuck

Still wondering why, you're losing users?

Asked by Whitebuck 5 years ago

Answered by user633449 5 years ago

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Firefox crashes

What happenes? Thanks AdapterDeviceID: 0x124d AdapterDriverVersion: 8.17.12.8577 AdapterSubsysID: 05701028 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-320… (read more)

What happenes? Thanks

AdapterDeviceID: 0x124d AdapterDriverVersion: 8.17.12.8577 AdapterSubsysID: 05701028 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:37.0.1 AvailablePageFile: 4570693632 AvailablePhysicalMemory: 993001472 AvailableVirtualMemory: 3884089344 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 40763392 BreakpadReserveSize: 67108864 BuildID: 20150402191859 CrashTime: 1429514108 EMCheckCompatibility: true Email: f.mecarelli@eccube.it FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1428918194 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x124d, AdapterSubsysID: 05701028, AdapterDriverVersion: 8.17.12.8577 D3D11-WARP? D3D11-WARP- D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 339 StartupTime: 1429514107 SystemMemoryUsePercentage: 76 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8504504320 TotalPhysicalMemory: 4253200384 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 37.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
Provider di servizi TCPv6 RSVP : 2 : 1 :  
Provider di servizi TCP RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Provider di servizi UDPv6 RSVP : 2 : 2 :  
Provider di servizi UDP RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: it

Asked by f.mecarelli 5 years ago

Answered by user293 5 years ago

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security.cert_pinning.enforcement_level set to 0, but still can't bypass

Hello! I'm testing a security flag in Firefox's config that will let my ignore HSTS certificate settings, but it doesn't actually seem to do that. I've triggered a certif… (read more)

Hello!

I'm testing a security flag in Firefox's config that will let my ignore HSTS certificate settings, but it doesn't actually seem to do that. I've triggered a certificate error from facebook.com, and attempted to set security.cert_pinning.enforcement_level to 0 as shown in the image to ignore the warning, but it won't anyway. I know that facebook.com is a protected domain (https://code.google.com/p/chromium/codesearch#chromium/src/net/http/transport_security_state_static.json), but I was hoping that the config change would override the cooked in protection. Can anyone confirm that the list can't be bypassed?

Asked by kaoticrequiem 5 years ago

Answered by jscher2000 5 years ago

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Can't select multiple items for upload in Win7 dialog box

Hi. Trying to upload multiple items pdfs to merge here: http://foxyutils.com/mergepdf/ Should work 'normally' - control click to select multiple. I've used the site previ… (read more)

Hi. Trying to upload multiple items pdfs to merge here: http://foxyutils.com/mergepdf/ Should work 'normally' - control click to select multiple. I've used the site previously, but today got a fresh user account as the last one was setup incorrectly (but I had FF and this worked AFAIK).

FF 37.0.1 on Win7 enterprise, ghostery & adblockplus turned off, java temporarily set to "always allow", java dev set to "ask" (can't change).

Any thoughts anyone? Seems very strange. Not sure if it's a Windows problem; I can select multiple items with control+click in windows explorer...

Asked by dez93_2000 5 years ago

Answered by Vault108 5 years ago

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Why is alternative text is still visible after an image is displayed (e.g., in Dropbox and Google mail)?

When I go to my Dropbox page or my Google e-mail page, both the images for icons AND their alternative text is shown (I tried to upload two images illustrating this but t… (read more)

When I go to my Dropbox page or my Google e-mail page, both the images for icons AND their alternative text is shown (I tried to upload two images illustrating this but the "Upload image" seems to have hung). I am using the lastest version of Firefox for Linux.

Asked by tjligocki 5 years ago

Answered by tjligocki 5 years ago

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Buttons on dialogue and prompt boxes are blank and nothing happens when I click on them.

Whenever a dialogue box or prompt box comes up, the all of the buttons or sometimes just the bottom two (OK and cancel) are blank and nothing happens when I click on them… (read more)

Whenever a dialogue box or prompt box comes up, the all of the buttons or sometimes just the bottom two (OK and cancel) are blank and nothing happens when I click on them, with the exception of one website in which clicking the blank button that normally says "OK" takes me to a blank screen. This doesn't allow me to access certain websites or download anything when a dialogue box asks me to confirm. As a result, I also cannot start firefox in safe mode or refresh it.

Attached is an example. That is what came up when I tried to refresh firefox. Nothing happens when I click either of the buttons at the bottom.

EDIT: Attached the image.

Asked by LinT92 5 years ago

Answered by FredMcD 5 years ago

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Firefox 41.0 OSX process caught causing excessive wakeups

After upgrade to v41.0 my Macbook has been hanging. My suspicions point towards the latest version upgrade. Reset FF but ReportCrashes persist. Console errors show many F… (read more)

After upgrade to v41.0 my Macbook has been hanging. My suspicions point towards the latest version upgrade. Reset FF but ReportCrashes persist. Console errors show many Firefox events such as :

9/27/15 10:44:34.000 kernel[0]: process firefox[527] caught causing excessive wakeups. Observed wakeups rate (per sec): 203; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 861663

9/27/15 10:44:34.047 ReportCrash[643]: Invoking spindump for pid=527 wakeups_rate=203 duration=222 because of excessive wakeups


What needs to be reconfigured to reduce wakeup events?

Asked by Agent_Vanilla 5 years ago

Answered by Agent_Vanilla 5 years ago

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I've lost a bookmark folder

I am running Mac OSX 106.9. (Go ahead and laugh.) Firefox 37.0.1 I recently lost on of my bookmark folders. I have no idea how it happened. I don't do back-ups. (mo… (read more)

I am running Mac OSX 106.9. (Go ahead and laugh.) Firefox 37.0.1 I recently lost on of my bookmark folders. I have no idea how it happened. I don't do back-ups. (more laughter....) And I am not "root" tech savvy. Can anyone help me? Anyone have the patience?

Thanks!

Asked by Chikara 5 years ago

Answered by cor-el 5 years ago

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How do you set a default home page for tabs

Default home page setting is easy enough but when clicking the "+" to open a tab I want to set the page that it defauts to. You would think that it would do the default … (read more)

Default home page setting is easy enough but when clicking the "+" to open a tab I want to set the page that it defauts to. You would think that it would do the default home page but it doesn't and I cant find where to set it.

Asked by cybrmstr 5 years ago

Answered by Scribe 5 years ago