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Win10 v2004 Cannot Install, Uninstall or Refresh Firefox

Setting up newer computer. Cannot Install Firefox because Firefox installer insists Firefox must be closed first. Task Manager insists it is not open. Please see atta… (read more)

Setting up newer computer. Cannot Install Firefox because Firefox installer insists Firefox must be closed first. Task Manager insists it is not open.

Please see attached PDF. RATS! PDF is not allowed. OK, see bunch-of-images. 1st image is from 2/14. All others 2/15

Thank you, rsw1941

Asked by rsw1941 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

logins and passwords will not restore from 2017 restored back up when bookmarks have restored

Hi. After a BSOD I have clean installed Windows 10 and Firefox on SSD. My data is on a separate HD including my profiles folders. Sadly the Firefox profile got overwritte… (read more)

Hi. After a BSOD I have clean installed Windows 10 and Firefox on SSD. My data is on a separate HD including my profiles folders. Sadly the Firefox profile got overwritten with my Thunderbird profile - woops! So I am trying to restore from an old 2017 back up. Bookmarks have come through but I cannot get the logins and passwords to work. I have tried copying the following files into the profiles folder from the restored back up folder:

   logins.json
   key3.db
   Cert8
   prefs
   signon.sqlite

I have tried this with other older backups too I don't understand why the profile is being recognised (I have my old bookmarks back) but no the logins and passwords. Is there any way of testing whether they are corrupt? If all else fails, is there any other way of 'reading' the information in those files so I can manually enter them again in the new profile If you are wondering why I am going to a 2017 backup it is because my backup program decided to stop backing up my profiles after that date without my noticing nor asking my permission!! Grateful for any help

Asked by chris353 2 weeks ago

Answered by chris353 2 weeks ago

  • Solved

Cannot install Firefox on Windows because 7-Zip is blocked by Group Policy

This question has been asked and answered many times before (e.g., https://support.mozilla.org/en-US/questions/1088420, https://support.mozilla.org/en-US/questions/115715… (read more)

This question has been asked and answered many times before (e.g., https://support.mozilla.org/en-US/questions/1088420, https://support.mozilla.org/en-US/questions/1157159, https://support.mozilla.org/en-US/questions/1110373) but none of the solutions suggested are amenable to me. I need a way of installing Firefox on Windows that does not involve 7-Zip, which is blocked by my IT department, in any form. Is it possible?

Asked by graham.e 2 weeks ago

Answered by graham.e 2 weeks ago

  • Solved

toolbar

I downloaded Firefox yesterday and have your toolbar but I cannot read it as it's all in the color gray. How can I get back to Yahoo toolbar so I can see what I'm clickin… (read more)

I downloaded Firefox yesterday and have your toolbar but I cannot read it as it's all in the color gray. How can I get back to Yahoo toolbar so I can see what I'm clicking on at the toolbar location?

Asked by maryfo 2 weeks ago

Answered by Archit 2 weeks ago

  • Solved

Firefox disappears from my Mac after I restart it

I just downloaded and installed firefox on my new Mac Air (several times) but it disappears from the system when I restart the Mac and I have to download it again. What … (read more)

I just downloaded and installed firefox on my new Mac Air (several times) but it disappears from the system when I restart the Mac and I have to download it again. What am I doing wrong.

Asked by jim251 2 weeks ago

Answered by Wesley Branton 2 weeks ago

  • Solved

How to Undo Firefox Refresh

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything … (read more)

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything like a restart does. Instead, it deleted everything - my logins, my cookies, my extensions - and I don't know how to get it back. I tried looking online for the answers, but none of the solutions I found worked (https://support.mozilla.org/en-US/questions/1195682 was the closest one that had some semblance of sanity) and the closest I figured was that I needed to either create a new profile with different settings I could import from my Old Firefox Data or put the Old Firefox Data in the Profiles folder which doesn't seem to be working, as there are always two other folders within. I tried creating new profiles with the Old Firefox Data as the basis, yet it doesn't work. In addition, I like my old profile and don't exactly want to switch, although if that is the cost of retrieving my data, I will take it. Any solutions please? I rely on my computer quite often, and I don't want to be handicapped for a while. My computer is also the recent updated Mac version, if that helps.

Asked by amylastlast123 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved
  • Archived

Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 8 months ago

Answered by trevorawestphal 8 months ago

  • Solved

How to remove and reinstal Firefox later on

bonsoir I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from m… (read more)

bonsoir

I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from my PC only, and reinstall it after repair with all the previous parameters and setting already installed ( list of passwords, ...)

said differently, I don't want to cancel it definitly because I use it on another computer and I want to recover it after my PC repair.

If you can help me I will really appreciate

Richard

Asked by auri.mac 3 months ago

Answered by FredMcD 3 months ago

  • Solved

updates

We love Firefox except for: • The automatic updates. We’ve turned this off in options, but updates still take place without our approval and they really screw up our pa… (read more)

We love Firefox except for: • The automatic updates. We’ve turned this off in options, but updates still take place without our approval and they really screw up our pages. What do we have to do to prevent this from happening? • What if we do NOT want Firefox to be our default browser?

Asked by fleeming 1 month ago

Answered by FredMcD 1 month ago

  • Solved

I want pre version 85 Firefox. How do I find it and download it???

Let me access and download the version of Firefox I had - which worked beautifully! - before I fell for your markeitng crapola this afteroon and download verison 85. It … (read more)

Let me access and download the version of Firefox I had - which worked beautifully! - before I fell for your markeitng crapola this afteroon and download verison 85. It doesn't work AT ALL!!!! Right now - It's completely NOT RESPONDING. It's junk. I want the old version back. PLEASE.

Asked by irishblueeyes1591 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Automatic download on 26th January

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windo… (read more)

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windows Start button, so I cannot go to Settings or any other feature. The download has removed Windows completely. Help!!!! Please!!!!

Asked by rosaliegibbs06 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Two drives (C) - (D) one FF version. Want to remove version on (C)

Dear All I switched over to latest version Firefox, installed it on other, parallel drive (D). However, older version FF -still on (C)- updated itself. (Left it there be… (read more)

Dear All I switched over to latest version Firefox, installed it on other, parallel drive (D). However, older version FF -still on (C)- updated itself. (Left it there because I wanted access to some data while changing - bad idea, obviously!) Now there's a (new) version on either drives. Can I remove (C) version? C-disk is rather small, therefore idea came of swapping it to (D) And HOW do I remove it from (C)? Many thanks for any idea All (MY real name)

Asked by Dutch Eagle 1 month ago

Answered by cor-el 1 month ago

  • Solved

Empty history menu, address bar still populated and visit counts still exist

After migration my user directory to a different partition, I've lost all the items in my history menu and my places.sqlite file is no longer updating. However I can see … (read more)

After migration my user directory to a different partition, I've lost all the items in my history menu and my places.sqlite file is no longer updating. However I can see in my address bar that all my regular suggestions and recommendations are still there, still auto-completing as they did before and when I visit a site, its visit count is properly bloated. I'm not sure if this is due to account sync but I've disconnected it now. How can I reconcile my files and repopulate my history menu so I can properly search it?

Asked by neijyry 1 month ago

Answered by cor-el 1 month ago

  • Solved

How can I change my update channel?

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but… (read more)

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but About Firefox is still showing me as being on the beta update channel and asking me to upgrade to the 86 beta. How can I get on the release update channel so I can turn on automatic updates again?

Asked by dbuchfuhrer 1 month ago

Answered by cor-el 1 month ago

  • Solved

Profile Manager doesn't appear when a profile is already open

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch. But lately, if I launch Firefox while a profile is already open, it just opens a new … (read more)

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

Asked by MartyJames 3 months ago

Answered by jscher2000 1 month ago

  • Solved

Transferring bookmarks to a new computer

I've had this happen twice now. Getting a new PC and wanting to transfer my bookmarks from old to new. I have had bookmarks on the old computer arranged in order of prior… (read more)

I've had this happen twice now. Getting a new PC and wanting to transfer my bookmarks from old to new. I have had bookmarks on the old computer arranged in order of priority from left to right on my bookmarks bar. Did the export to create a HTML file and saved it so that I could import to new Firefox browser on new computer. So far so good. However, when setting up new browser and importing my bookmarks from the HTML file, it just creates a single folder on the new browser's bookmarks bar, instead of spreading my bookmarks out on the new bookmarks bar as it should. The bookmarks in the imported folder are still in the order I want, but to get them as individual items on the bookmarks bar, it seems I'd have to drag and drop them one by one to the new bookmarks bar. Solution please?

Asked by IainSimo 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 4 months ago

Answered by Václav Trpišovský 4 months ago