Firefox Community Forum

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is checked in the printer settings, but they do NOT print. This change has occurred during the last couple of weeks, perhaps as the result of an update. It seems that checking or unchecking that box makes no difference now. Same result regards...no Headers or Footers. Please advise.

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

For about a month I've had to use Chrome because my bookmarks scramble or become unoperatable, then about 4 days ago they started saving again & all bookmarks worked fine. This lasted about 3 days then went back to becoming dead or wrong (may all say 1 or 2) sites I visit. a restart may lose any new bookmarks, & the rest of my bookmarks are either wrong site or dead links. How do I correct? I have tried new downloads & the new Firefox acts just like the messed up version. Probably a simple setting but I give up, can't find the solution. Any help appreciated. You have my permission to change any setting needed to fix Bookmarks. Thanks, James

I got an email, supposedly from Microsoft with an update on its terms, from a microsoft.com email address. I clicked on it and it went to a Captcha window. Trying to click on the items (in my case, bicycles in the pictures) triggered multiple warnings that my computer was under an attack and that seven viruses were reported, and I should re-up my subscription with McAffee. I had Trend antivirus enacted on my computer, but discovered the plan was ended by Best Buy and there was no update or way to continue it. I continued to get the notices and clicking on the recommendations to run scans and update McAffee continued to trigger notices of attack. I reactivated my McAffee program, rebooted my computer and opened with Microsoft Edge instead of Firefox. No notices of attack appeared. I ran Windows Update and learned my Windows Defender was current and a scan showed no viruses. The notices of attack only appear when I try to use Firefox. I tried to delete Firefox to see if reinstalling it would resolve the problem but it only allows me to "Refresh" Firefox. What is going on here?

Hi, firefox: 153.0 Yesterday evening I put 3 tabs in a "group tab" I decided to call "ARS".

This morning I don't see how I can re-open this group tab. Many topics speak about a button "list all tabs". That button doesn't appear in my firefox (even when I have 50 tabs open). I tried the "customize" menu of firefox and "got back to factory setting", but it is still not there.

When I go to the contextual menu of a tab, I see that I can add it to a new container or the "closed group tab - ARS". When I do so for a tab, it closes. (I'm not sure it's normal.)

At this point, I really just want to remove the tab group (because I already re-opened the tabs... it took 5s, fixing the problem is now entering the 20'...) but I don't see how I can do it. It appears nowhere. I even "deactivated the group tab" feature and then reactivated it... the "ARS" group tab still appears in the "closed group tabs" submenu.

Thank you for the information.

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

I cannot find the new built-in VPN or any icon to add to my toolbar. It was offered to me after update 150 but it only brought me to the support page on how to add it to toolbar. The icon is not at upper right corner of browser. And I found no way via Customize Toolbar to add the new VPN to toolbar.

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit icon, widgets are not an option for me. Is there a place I need to enable them?

Can anyone try to access Richard Sounds website and get it resolved properly? It works fine on Google, no idea why it doesn't in Firefox. Regards,

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Subject: Help recovering old Firefox Sync data using my Recovery Key

Hello Mozilla Support,

I’m trying to recover my old Firefox Sync data, especially my bookmarks and saved passwords.

I still have an Account Recovery Key that I saved on August 27, 2025. However, after signing in to my Mozilla account today, my account page shows “Account recovery key: Not set”, and syncing does not restore my old bookmarks or passwords.

I may have reset or changed my Mozilla account password today without using the old Recovery Key during the process.

Could you please confirm:

Is there any way to use my old Recovery Key now to recover the previously encrypted Firefox Sync data? Is the old Sync data still retained on Mozilla’s servers in any recoverable form? Is there any other recovery procedure available for bookmarks, passwords, or previous Sync data?

I still have access to the same Mozilla account and the original Recovery Key file. I will not send the Recovery Key itself unless there is an official secure procedure that requires it.

I don't see firefox vpn icon on my toolbar I'm logged into my account I have version 154.0.1 I don't see the option in Customize Toolbar to add it to the toolbar I've turned on, Allow Firefox to improve features, performance, and stability between updates I've signed out and back in I've rebooted my computer I've turned off my Webroot Security Software