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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 1 month ago

Answered by Sean Thomas 3 weeks ago

  • Solved

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 2 days ago

Answered by zeroknight 2 days ago

  • Solved

Why is my firefox hompage so negative?

Hi, I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as … (read more)

Hi,

I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as soon as I open mozilla firefox.

Asked by Joshua Daly 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

memory-report.json contains hundreds of unwanted websites

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json. In this report I see approximately 30 bloc… (read more)

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json.

In this report I see approximately 30 blocks of text, each of which contains approximately 50 to 100 website URLs. Several blocks contain only porn URLs. I have viewed porn, but only in Google Images; I don't visit the websites.

Why is this information being stored by Firefox?

Note: my Firefox is set to Delete cookies and site data when Firefox is closed. However, even after closing and opening Firefox, all the information is still in the report.

A sample of two of these blocks of text is attached.

Asked by EM8 4 days ago

Answered by zeroknight 4 days ago

  • Solved

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (read more)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Asked by Lilynette 3 weeks ago

Answered by Lilynette 3 weeks ago

  • Solved

Firefox 124.0.2 and YouTube Video Comments

About 1 week ago Firefox with Windows 11 stopped displaying YouTube video comments. I've tried other browsers and I can see the comments. I only have 6 extensions and ha… (read more)

About 1 week ago Firefox with Windows 11 stopped displaying YouTube video comments. I've tried other browsers and I can see the comments.

I only have 6 extensions and have disabled all of them and still have the problem. With Firefox in safe mode the problem goes away and I can see the comments. I've cleared the Firefox cache and hardware acceleration is off. I have the standard themes and using the default system theme-auto.

Any suggestions on how to resolve this problem? Thank you.

Asked by dpjasany 4 days ago

Answered by dpjasany 3 days ago

  • Solved

Unable to sign into 7plus.com.au website

I am unable to sign into the 7plus.com.au website. I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.… (read more)

I am unable to sign into the 7plus.com.au website.

I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.

When I go to the website, the 'sign in' button does not respond, nor does the 'Register' button. When I click on the 'Connect your TV' button and enter my credentials, I receive an error message:

Failed to sign in. Please try again later (error -1)

I do not have these issues if I use another browser, so this leads me to believe that Firefox may be the issue.

I realize the website developers may also be at fault here, but it seems odd that other browsers work, but Firefox does not.

If anyone can offer any help or advice, I am all ears, thanks.

Asked by trumpy81 4 days ago

Answered by zeroknight 4 days ago

  • Solved

Toolbar Font Size Suddenly Changed

I went to open a new tab today and suddenly the font or scaling on my menu bar got way bigger. It's extremely annoying, and I can't find any way to re-scale it, as all th… (read more)

I went to open a new tab today and suddenly the font or scaling on my menu bar got way bigger. It's extremely annoying, and I can't find any way to re-scale it, as all the zoom or font settings seem to affect only web pages, or the scaling of the entire browser window, including content. All the content in a browser window is fine, its ONLY the menu bar. I wonder if I hit a hotkey by accident when trying to open my tab (I used CTRL+T, but it's possible I accidentally hit another key instead or in addition to) but it's driving me up the wall.

Asked by GodsGameFreak 4 days ago

Answered by cor-el 4 days ago

  • Solved

Youtube appears blank

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troublesh… (read more)

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help.

Thank you

Asked by cperche06 5 days ago

Answered by zeroknight 5 days ago

  • Solved

All Menu text on websites changed to random colors

All the menu text colors on all sites suddenly changed from black to all sorts of random colors. On Amazon, for instance, the menu text changed to a shadowed blue which i… (read more)

All the menu text colors on all sites suddenly changed from black to all sorts of random colors. On Amazon, for instance, the menu text changed to a shadowed blue which is impossible to read: see attached image. Similarly, duckduckgo changed to a rainbow of colors and no amount of customization on its settings changes the colors back to black. In order to make the Amazon menus legible I had go to color setting on Firefox and change them to always use the system settings. This eliminated the shadowing, but the text remains blue, even though I changed everything to black. Changing themes to dark or installing new themes changes Firefox but makes no difference to any site like Amazon.

I did try running the browser in safe mode and it changed the menu text color back to black, but returning to normal mode produces the same errors. Not even restoring my PC to an earlier saved session made any difference.

What is going on??

Asked by aalles1 1 week ago

Answered by aalles1 5 days ago

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How to disable protection, or enable dark mode, for Firefox pages

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protecte… (read more)

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protected.

I tried the solution to use bookmarklets, suggested in https://support.mozilla.org/en-US/questions/1350781, but it didn't have any effect (https://sanketmehta7.github.io/DarkMode-JS-BookMark/

If I can't find a solution, I'll just ditch Pocket, and use Google as my first page, or something. Or maybe ditch Firefox, which doesn't seem to think that dark mode is important. I don't like being blinded by the light.

Asked by Jeff Learman 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox UI language

I use Firefox in French... but lately, the contextual menu when right-clicking on a web page shows in English. The contextual menu when right-clicking on the Menu bar or … (read more)

I use Firefox in French... but lately, the contextual menu when right-clicking on a web page shows in English. The contextual menu when right-clicking on the Menu bar or Bookmarks toolbar, is partly in French, but with a section in English (the Menu bar)... sometimes, the Menu bar switches to English (I can't seem to isolate what makes it switch or switch back). Other menus show in French and setting for language is set to French.

Is there something I can do to fix this?

Firefox 124.0.1 (64 bits) on Windows 11

Asked by lizzie.l.2.00 1 week ago

Answered by cor-el 1 week ago

  • Solved

Server Sent Events in Dev tools -> Network tab

I'm having a pretty frustrating developer experience using Firefox to help develop an app that uses Server Sent Events. Now, I'm not sure if I'm the one at fault or if it… (read more)

I'm having a pretty frustrating developer experience using Firefox to help develop an app that uses Server Sent Events. Now, I'm not sure if I'm the one at fault or if it's something to do with Firefox itself (most likely I'm missing a config option somewhere).

Anways, the issue I'm having is that I cannot seem to be able to see Server Sent Events in the network tab of dev tools. This is specifically what I'm looking for: https://firefox-source-docs.mozilla.org/devtools-user/network_monitor/inspecting_server-sent_events/index.html

I'm testing this functionality by going to https://sse.dev/testpage.html, opening my network tab. I can see the connection to the SSE endpoint however, all I see is "No headers for this request" or "No response data for this request". I know it's getting the data through the event source because I can do stuff with the data. I've also tested this in Edge and everything appears in their network tab as expected which, makes me feel like this is more of a browser-specific issue. Again, I feel like it's me missing a config somewhere or having a privacy setting set which is somehow messing with the event stream.

Any help is appreciated... I guess I got to use Edge for the time being 🤮

Asked by jordan.8474 1 week ago

Answered by cor-el 1 week ago

  • Solved

Font incorrectly rendered in Firefox, but looks OK in private mode

Over the past day or two, I've seen firefox incorrectly render fonts on a couple of websites. So far, I've only noticed two websites effected: quotientapp.com and xero.co… (read more)

Over the past day or two, I've seen firefox incorrectly render fonts on a couple of websites. So far, I've only noticed two websites effected: quotientapp.com and xero.com (not the actual landing page, but rather the login page and other pages available after login https://login.xero.com/identity/user/login). This problem may extend deeper but these are the only places I've found them.

At first I thought my eyes were playing tricks on me but nope, something definitely not right. No new addons have been installed on my system. I've also deleted all local storage / cookies (via the Inspector) for these sites thinking it must be some caching issue - but no, it's still doing it.

Inspecting the font-family shows the issue (this is from the page https://go.quotientapp.com/sign-in) - have attached the images below of what I see.

I do use uBlock, but it is disengaged on Quotient and Xero (these are work related sites, they show no ads). Other add-ons I have installed include Bitwarden, Dark Reader, Firefox Multi-Account Containers and Reddit enhancement suite. I've ensured all add-ons are up to date as of this posting.

FWIW I do allow all the extensions above (with the exception of Firefox Containers which I don't allow) in private mode.

Any insights on how to get to the bottom of this?

Asked by SamPilgrimsTooth 1 month ago

Answered by zeroknight 1 week ago

  • Solved

I want to use Ctrl+1, 2, 3, .... (with and without shift also) to open speed dials

I want to use a key to open Speed dials in the same tab and same key with 'Shift' to open that speed dial in a new tab. My favourite were Ctrl+1, 2, 3, 4 ... and so on. … (read more)

I want to use a key to open Speed dials in the same tab and same key with 'Shift' to open that speed dial in a new tab.

My favourite were Ctrl+1, 2, 3, 4 ... and so on. And when I used Ctrl+Shift+1, 2, 3 etc, then they opened in a new tab. But now the Ctrl+1, 2, etc are focusing already open tabs. How to revert to old behavior of these shortcut keys?

I've read several articles on using extensions like 'Shortkeys (Custom Keyboard Shortcuts)', but those don't let me use C+1, 2, etc. Also another method of using to js files (auto.js something) doesn't seem to do this job, as I think that would only disable some KeySrtcs altogether.

Asked by Zopfan 2 weeks ago

Answered by Zopfan 1 week ago

  • Solved

extenstion bar & show tab titeles

see my screenshot: 1. this smal ? arrow - show tab titles- how can i disable in about:config 2.other symbol -extensies are empty...how can i add here my addons? 1- i… (read more)

see my screenshot: 1. this smal ? arrow - show tab titles- how can i disable in about:config 2.other symbol -extensies are empty...how can i add here my addons? 1- i dont have it in my desktop and 2-in this desktop i see all my addons, in this symbol.these screenshot are from my new laptop...

Asked by Slawomir Dzwonek 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (read more)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Asked by FireFoxFan1 1 month ago

Answered by zeroknight 1 month ago

  • Solved

my questions in firefox forum

in my account my questions here ,in this firefox forum , i see my questions about... thunderbird! its strange,right? i look for my questions and asnwers in this foru… (read more)

in my account my questions here ,in this firefox forum , i see my questions about... thunderbird! its strange,right? i look for my questions and asnwers in this forum. so where are they ?

Asked by Slawomir Dzwonek 2 weeks ago

Answered by cor-el 2 weeks ago