Firefox Support Forum

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

These bugs have probably already been reported but just in case they haven't there's an issue where dates can't be viewed on Facebook posts without hovering the mouse cursor over the title of the post. The other bug is the cursor often, but not always disappears when commenting on posts.

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

Hi,

I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows, and only happens in my Firefox Developer Edition installation (normal firefox works fine). It also doesn't show up in any windows screenshots - the colors revert to normal when I'm in the screenshot GUI. I've attached photos below of a youtube video, the left is firefox DE and right is normal firefox, both in and out of the screenshot GUI so you can see the difference.

I'm on Windows 11, and I'm not sure what caused the issue. I've tried both refreshing and reinstalling firefox DE to no avail. Pretty stumped on this one, and would appreciate any help!

I don't know if breakage is the correct topic. I keep Ring.com open to the dashboard in a pinned tab. A few days ago, I had viewed and cleared videos as usual and later returned to view new activity. The site requires logging in every 30 days and so seeing that I needed to do so was not a surprise. What was a surprise was that the login buttons were grayed out. I closed the tab, cleared the Ring cookies and cache and tried again. No luck. I wondered if there was some other setting that I didn't know about and decided to open a private window and try it there. To my surprise, it works. I'm stumped. I'll attach the raw data from the private window as a .txt file. Darn. I can only attach an image. Well, I have it available and can copy and paste it into a subsequent post if you think it would help

Since the last Firefox update (I'm now using Firefox 113.0.1 64bit on Windows 11) when I play a video on Twitter, it plays with the right colors until I fullscreen it. When I fullscreen it, the video becomes darker and the colors are wrong.

• The same happens to youtube videos (both fullscreen or normal size): the colors are not right and they looks darker.
• The same problem happens using both my laptop's internal monitor and the external monitor.
• I tried to reinstall Firefox but it didn't fix it.
• I also tried to take a screenshot of the "wrong colors" videos using the Windows screenshot tool but the output image is displayed with the right colors and not with the darker ones.
• Using Chrome the colors are correct and I never had this problem before the last Firefox update.

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An error occurred while connecting to WordPress REST API. It seems blocked by one of your plugins or your theme. Thanks for your help

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

Hey there, I'm hoping to get some help with a technical issue I'm having on my site ( trackhub.pk/mandp-courier-tracking/ ). Lately, I've been noticing that the site isn't always loading properly, and I can't seem to figure out what's causing the problem.

I've tried a few basic troubleshooting steps on my own, like clearing my browser's cache and disabling any extensions, but the issue keeps coming back. I'm starting to wonder if it's something beyond my control, like a server-side issue.

Would anyone be willing to take a look at the site and offer any suggestions or insights into what might be going on? Thank you so much for your time and assistance, I really appreciate it!

FFox 112.0.2 (64-bit) running in Linux Mint 20.3 Una.

1, Strange formatting of <B> inside <PRE>. When using the default monospace font inside a <PRE> element, adding <B> elements disrupts character spacing. A screen shot is attached. "wheat" & "purple" are the colors. They are set in a CSS file. Here is the source HTML:

<PRE class="white">
// (1/240) sec-per-char +-all-strides-------------------------->
<B class="wheat">24pps</B>                // <B class="purple">(Aa______)(Bb______)(Cc______)(Dd______)</B> source pps
<B class="wheat">_hpps(Aa..Dd)</B>        // <B class="purple">(A_______)(B_______)(C_______)(D_______)</B> source top hpps
                     // <B class="purple">(a_______)(b_______)(c_______)(d_______)</B>        bottom hpps
<B class="wheat">(AaBbBcCdDd)=60hpps</B>  // <B class="purple">(A_-20%)(B_________+60%)(C_-20%)(D_-20%)</B> target top hpps
                     // <B class="purple">(a_-20%)(b_-20%)(c_-20%)(d_________+60%)</B>        bottom hpps
<B class="wheat">]30'1.001htfps</B>       // <B class="purple">[A+a___][B+b___][B+c___][C+d___][D+d___]</B> target htfps
                     //                 ================         combed</PRE>

<This character spacing disruption is surely a bug.>

<2, Unexpected formatting of bogus <D> element.> elements to (bogus) <D> elements in the source HTML. The result? The colors were retained and the characters became aligned.>

<What do you think of 1 & 2? Can you test in other browsers -- I can't.>

<Thanks for Your Thoughts,> Mark.

This site, Costco Instacart, worked perfectly with Firefox as recently as April 15, 2023 but today fails (see attached image): https://sameday.costco.com/store/costco/storefront?zipcode=11021

Cloudflare believes it is protecting itself from online attacks when accessed by Firefox. The same site worked perfectly today, on the same computer, using Google Chrome.

Cloudflare is a major CDN and many important commercial sites, like Costco Instacart, have their content delivered by Cloudflare so this is a major issue with Firefox. For the moment there is a work-around, use Chrome instead, but it would be better to have Firefox address issues with Cloudflare.

In the past week I have found that I am now unable to log into some websites, can no longer download pdfs from websites, or word docs from email. I have had issues trying to access chat functionality with my web hosting company. This has forced me to have to start using Chrome is many cases.

Firefox is my favorite browser and I want to continue using it, but if I am unable to access the websites I need to, when I need to then I will have to eventually jump ship.

Is this happening because of recent browser updates? From search from past issues people have had I've seen firewall settings a possibility, so could it be my firewall? Or are websites just not trying to support Firefox anymore?

Any information would be greatly appreciated.

Hi,

I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything was fine and there were no issues making payments on the Royal Mail and Asda websites. When I click the pay button on these sites, the payment window does not open up.

I've tried disabling all addons/extensions to no avail.

Regards Andrew

My browser this afternoon updated to 112.0.1. Prior to the upgrade I was watching 9now.com.au. Post the upgrade the 9now pages will no longer show the controls or login boxes.

login.nine.com.au now shows a complete white page.

Devtools indicates there are almost no network queries being issued in comparison to edge.

To test I spun up a VM that had firefox 111.0 installed with the above web site working. I let firefox upgrade to 112.0.1 and it stopped functioning again. I downgraded to 111.0 again and everything works again. Seems 112.0.1 is breaking it.

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same. Site works fine on chrome

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1

With both versions, the scroll bar is not available on some sites which used to work in previous versions. Items which are outside the initial viewing area are not visible.

Is anyone else affected by this issue?