• Solved

135.0a1 youtube black screen with audio

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends ve… (read more)

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends verticaly and get more light color) and back to grey state.

I tried remove all addons, clear cookies and private windows. Also previewr of video rly buggy and just spams images(?)

Asked by kostan-sasha 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Video Decoding problem (nVidia+Windows11+Nightly)

Youtube seem to be having problems with video decoding, previous frames seem to be displayed from time to time. for ex, this video: https://www.youtube.com/watch?v=dFhzME… (read more)

Youtube seem to be having problems with video decoding, previous frames seem to be displayed from time to time. for ex, this video: https://www.youtube.com/watch?v=dFhzMEnCEhY

The same profile works on Firefox 134.0b8 (64-bit) without problems, but not on nightly. If I just disable `media.hardware-video-decoding.enabled` and restart, then the problem goes away on Nightly.

Enabling/Disabling my user customizations don't seem to affect it. Enabling/Disabling addons don't affect it. Using a new empty profile also doesn't affect it, the problem persists. I tried deleting "gmp-widevinecdm" folder and redownloading it, still didn't solve the problem.

I seems to be some sort of regression, it used to work before a couple of days ago. Please fix, I hope the information I provided helps, as I like having hardware acceleration.

I also tried to update the display driver. nVidia Driver: 31.0.15.5176 now 32.0.15.6636

Asked by luizfelipe 1 day ago

Answered by luizfelipe 1 day ago

  • Solved

Why does Firefox eat up over half of my system memory?

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox. Why? Normally, this would be called a flaw in the… (read more)

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox.

Why?

Normally, this would be called a flaw in the program, not the user, as all I have done in regards to settings is "keep tabs previous open when re-opening Firefox" and "Do not automatically update" because Firefox took it upon itself to not re-open my previous tabs on the last update.

Why is this program eating up all of that memory? I have "Firefox (15)" in Task manager under "Apps" and then 13 more instances of Firefox in "Backround Processes"

Wtf?

Asked by grandmastertkoe 2 days ago

Answered by grandmastertkoe 2 days ago

  • Solved

noisy notifications of each new email

Recently, every time I turn on email on Yahoo, I get a noisy notification when each email is received. I do not want or like it. It is annoying. How can I turn off the no… (read more)

Recently, every time I turn on email on Yahoo, I get a noisy notification when each email is received. I do not want or like it. It is annoying. How can I turn off the notifications?

Asked by pirvine94301 1 month ago

Answered by Marvin M80 3 days ago

  • Solved

Maps -- NOW I AM USING MORE THAN 5 CHARACTERS

I am trying to set the default Map application to Google Maps, which is the best. Apple is the worst. I like the Duck Duck, and want to keep it, but this map problem does… (read more)

I am trying to set the default Map application to Google Maps, which is the best. Apple is the worst. I like the Duck Duck, and want to keep it, but this map problem doesn't even allow Google Maps to appear in the search results!

This is an hard problem for me -- Apple sold out a long time ago and offer an inferior app.

Is there any solution?

BTW, I NEVER SUBMIT! I SEND.

Asked by Rob 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

The Website showing can't be reached

From last 2 days the website's specific product page https://hassan-brothers.ae/product/thermal-rolls-80-x-80mm-receipt-paper-48gsm/ continuously showing "refused to conn… (read more)

From last 2 days the website's specific product page https://hassan-brothers.ae/product/thermal-rolls-80-x-80mm-receipt-paper-48gsm/ continuously showing "refused to connect". as a developer I had to manage and add products for my client but unfortunately this problem occurs. I contacted to the hosting provider they said "I think some kind of sql query issue" after working on SQL it's working on other's end but still I unable to access.

Kindly resolve my issue thank you. I urgently need this.

Asked by tim jordan 5 days ago

Answered by cor-el 5 days ago

  • Solved

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Asked by John Purretta 1 week ago

Answered by TyDraniu 6 days ago

  • Solved

cannot use firefix at all suddenly

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescr… (read more)

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescreen, but when i want to search anything it always comes out on the screen in the image included. ive been using firefox for a year or so and never had issues. ive tried deleting and reinstalling, restarting my laptop, the whole deal. im on windows 10 but that shouldnt be the issue i imagine. ive asked some friends and they dont understand it either. id love to get some help otherwise i might have to go back to google chrome D:

Asked by Eline Pruijn 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Firefox 133 and Norton 360 - Secure Connection Failure

After upgrading to FIREFOX 133 everything became a mess !! Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of… (read more)

After upgrading to FIREFOX 133 everything became a mess !!

Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of this two errors Error code: PR_END_OF_FILE_ERROR Error code: SSL_ERROR_RX_RECORD_TOO_LONG Additionally and consistently trying to access Amazon makes it think I am a Robot, and shows a page with a Captcha but the images do not load (Image attached) 1Password fails in some pages (Such as CNN), the page shows an error message when userid & password are filled in, rendering it useless. NONE of this happen on previous versions of Firefox or on EDGE with the updated Norton360

I have tried: - Uninstalling, deleting all files and re-installing both Firefox and Norton 360 - Deleting the Firefox profile and starting from zero - Using Firefox without any Extension, it works for a while but then fails (memory overlay issue ?) - Loading a few extensions, again works for a while but then fails. If more trhan 4 or 5 extensions are loaded the problem is immediate (memory overlay issue ?) - Turning off Norton sometimes helps get to a page, and when turning it back on keeps working … Sometimes it does not - - Checked all indicaytions on support article https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect without any luck WHAT TO DO ?

Asked by abombaci 1 week ago

Answered by abombaci 1 week ago

  • Solved

Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in th… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Asked by booboosbrain28 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

new tabs

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop? For that matter, Why can't I open a new tab with my home page a… (read more)

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop?

For that matter, Why can't I open a new tab with my home page already open? I want Duckduckgo. You are bullying me into a blank page or a Firefox page. I used to have a choice.

Asked by jimerie1 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Asked by edkarleski 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 1 week ago

Answered by Vipul Sharma 1 week ago

  • Solved

Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (read more)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Google Drive says it is offline since latest Firefox update

I tried in another browser and Google Drive is online. Not on Firefox since the latest update. Thanks in advance for any tip to troubleshoot. Internet connection is chec… (read more)

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

Asked by Otir 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Blurry font rendering

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.… (read more)

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.

I attached two pictures, one is a screenshot in Firefox, and the other is a screenshot in Brave. (All chromium web browsers I have tried don't have firefox's font problem)

Asked by Waseem 2 weeks ago

Answered by Waseem 2 weeks ago