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Bookmark toolbar sync is out of order

Hi, when I use Firefox on this machine, the bookmark sync doesn't work as expected. Instead of maintaining the order of the other devices' bookmark toolbar, it is orderin… (read more)

Hi, when I use Firefox on this machine, the bookmark sync doesn't work as expected. Instead of maintaining the order of the other devices' bookmark toolbar, it is ordering the non-folder bookmarks before the foldered bookmarks. How can I make it so the bookmark toolbar is the same across all devices? I have tried deleted places.sqlite and backupbookmarks folder.

OS: Debian 11

Thank you!

Asked by zanovis 10 months ago

Answered by zanovis 10 months ago

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video speed up issue

while using any firefox addons for speeding up a video higher than 4.0 of original speed the video sound suddenly goes off by default. in other browsers such issue does n… (read more)

while using any firefox addons for speeding up a video higher than 4.0 of original speed the video sound suddenly goes off by default. in other browsers such issue does not appear. only in firefox. what to do?

Asked by bobb5 10 months ago

Answered by TyDraniu 10 months ago

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Firefox opens with blanks screen will not load tabs, options, about:config won't work.

This is going to be long sorry. A lot has transpired My son was using 78.15esr. I upgraded it to 91.3esr. After the upgrade the browser worked; tabs loaded, surfing was … (read more)

This is going to be long sorry. A lot has transpired

My son was using 78.15esr. I upgraded it to 91.3esr. After the upgrade the browser worked; tabs loaded, surfing was fine, could go into settings and about:config was fine.

He went to watch something on Netflix. Netflix complained his browser was not supported and he needed to upgrade to the latest version - which at the time was 91.3esr.

In frustration he installed Chrome. When he tried to run it he was told software restrictions were in place. I had not set any restrictions, and I checked secpol.msc and there were definitely no path rules defined. If restrictions can be set in group policy I had not set them because I am unaware of them.

So he installed Microsoft Edge, which installed VC runtime for 2013 and 2015-2019 for both x64 and x86.

At that point Firefox no longer loads tabs at all. About:<anything> doesn't work. Settings doesn't work. You can't go to safe mode (more on that later), and when closing the browser two processes remain taking about 60 seconds to end.

I did have the group policy templates for Firefox installed. When I upgraded to FF 91 I installed the latest templates.

A couple of times when I started FF it complained about vcruntime140 was missing. But just running FF again worked without doing anything else.

So I reverted to 78.15; I uninstalled v91.3esr. I deleted his profiles.ini and profiles folder and then copied them back from a back up. I removed any registry settings, and copied back the v78 ADML files. I then installed v78.15esr with internet disconnected. Did not run FF after install. Went into group policy editor and turned off telemetry and auto updates then re-enabled internet

Run FF and same issue. tabs not loading. Pages not loading. I can click on a menu and I can type into navbar and search bar but there is no response. I checked internet was working.

I deleted the %LOCALAPPDATA% cache folders. I flushed the DNS cache. None of this worked.

So I uninstalled FF again, deleted the profile folders and ini. Disconnected from Internet. Deleted any registry settings, and removed the group policy templates. Then installed 78.15 from scratch and let it create a new profile.

Same darn problem. It seems to me that installing chrome and/or edge has done something nasty, but I have no idea what. I say that because before he did that he could surf the web, but Netflix just said his browser ver was outdated.

I tried contacting netflix on chat but they were worse than useless.

So I uninstalled again and removed everything. Connected the internet and installed FF again and let it update automatically. Same problem.

I've left him with edge but I need to fix FF.

I even uninstalled the VCLibs, Chrome and Edge. These did not fix the problem.

I tried safe mode but when firefox restarts there are two processes that take 60+ seconds to end so FF sits there saying "restarting...". When those processes finally end Firefox does not restart.

Checked for viruses; nothing found. Rebooted PC several times.

So at this point in time; FF will run but will not load the 3 tabs; Facebook, Netflix and youtube. They stay blank. Settings is not accessable, nor is addon's or logins and passwords. Typing anything on the search bar does nothing Typing anything in the address bar does noting Trying about:config or about:profile or any other about's does nothing. When closing FF two processes take 60+ seconds to end.

If I go back to him and tell him I need to reinstall Windows he will go absolutely nuts.

What also worries me is that Netflix said that the most recent esr browser version was not supported and that he should update to a later version.

And what is even more troubling is I updated his girlfriends PC at the same time and hers works perfectly. This scares the hell out of me because I then expect responses like "Your sons problem is not a firefox problem".

Asked by citizen1138x 10 months ago

Answered by FredMcD 10 months ago

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issue with "Potential Security Issue"

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and s… (read more)

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and since I use duckduckgo, I cant even search something because it redirects me to the website duckduckgo.com/(whatever i searched), which also creates the error. I don't believe it is a network error because it allows me to visit all of these websites when I am using the chrome browser. Sometimes when I get the error, it has the yellow border around the screen so I can click on advanced options and click "go to the website anyways", and sometimes that option is not there. Also, the error will happen on and off for some websites. For example, yesterday I wasn't able to access gmail.com because the glitch was happening on it, but today I am able to visit the site just fine.

Asked by junior14 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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The bookmark I tried to open in the new tab is suddenly deleted.

I've been dealing with the error I wrote in the title in the Linux version of your web browser for a while. When I "right click + open in new tab" on any bookmark, that b… (read more)

I've been dealing with the error I wrote in the title in the Linux version of your web browser for a while. When I "right click + open in new tab" on any bookmark, that bookmark is deleted.

Asked by mozilla-account 10 months ago

Answered by FredMcD 10 months ago

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End of Life Dates for Firefox Browser

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information?… (read more)

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information? Thanks!

Firefox 17.0.10 Firefox 17.0.5 Firefox 24.8.0 Firefox 3.6.13 Firefox 38.0.1 Firefox 38.6.1 Firefox 45.0.1 Firefox 45.2.0 Firefox 52.0.2 Firefox 52.1.0 Firefox 52.1.1 Firefox 52.1.2 Firefox 52.2.0 Firefox 52.2.1 Firefox 52.4.1 Firefox 52.5.1.1 Firefox 52.5.2 Firefox 55.0.3 Firefox 56.0.1 Firefox 57.0.2 Firefox 60.6.1 Firefox 60.6.2 Firefox 68.4.1 Firefox 78.3.0 Firefox 78.3.1 Firefox 78.4.0 Firefox 78.4.1 Firefox 79.4.1

Asked by sp3lm 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Cannot log in to American Airlines website AA.Com

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https:… (read more)

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https://www.aa.com/sorry.html. I have no problem logging in on one of the other major web browsers. Ad blocker is turned off, cache has been cleared, all the tricks that usually solve such problems. So, I'm beginning to think that something in a recent Firefox update doesn't play nice with AA.com. I'm using Firefox Ver 91.0.2.

Any suggestions?

Asked by Tom Huckstep 1 year ago

Answered by Tom Huckstep 1 year ago

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Tab title causes resizing of tab content

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize t… (read more)

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying. How do I remove 'playing' text from tab FOREVER?

Asked by smalex9 1 year ago

Answered by jonzn4SUSE 1 year ago

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How to remove the "Firefox" text that is under/beside the Firefox logo

I am just trying to figure out how to remove the "Firefox" text that is under/beside the Firefox logo. Please refer to the picture to see what I am talking about if you a… (read more)

I am just trying to figure out how to remove the "Firefox" text that is under/beside the Firefox logo. Please refer to the picture to see what I am talking about if you are confused. Thank you in advanced!

Asked by æ 11 months ago

Answered by æ 11 months ago

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console text in GDB online Debugger is broken

It's still outputing, I can paste it out but the output font got glitched Copyright (c) 1993-2017 by Florian Klaempfl and others Target OS: Linux for x86-64 Compiling mai… (read more)

It's still outputing, I can paste it out but the output font got glitched

Copyright (c) 1993-2017 by Florian Klaempfl and others Target OS: Linux for x86-64 Compiling main.pas Linking a.out /usr/bin/ld.bfd: warning: link.res contains output sections; did you forget -T? 12 lines compiled, 0.1 sec Hello World


...Program finished with exit code 0 Press ENTER to exit console.

Asked by crystalizedxd 11 months ago

Answered by Amelia 11 months ago

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Why do I suddenly have an additional Manage Bookmarks?

It just showed up today at the bottom of "Show your bookmarks". Was there an update or have I accidentally used a shortcut of some kind? Can I remove it? Firefox is up to… (read more)

It just showed up today at the bottom of "Show your bookmarks". Was there an update or have I accidentally used a shortcut of some kind? Can I remove it? Firefox is up to date.

Thanks in advance

Asked by Arbiter Libera 1 year ago

Answered by cor-el 1 year ago

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Download my Firefox sync data

Hello Google has a service called "Takeout" through which users can download all of Chrome's synchronized data, including history and bookmarks, in a zip file. Does Mozil… (read more)

Hello

Google has a service called "Takeout" through which users can download all of Chrome's synchronized data, including history and bookmarks, in a zip file.

Does Mozilla have such a service for Firefox sync?

Asked by Ali 11 months ago

Answered by FredMcD 11 months ago

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After update to firefox 91.4.1esr firefox cannot connect to www.google.com

As stated in the subject, I've updated firefox to the new version 91.4.1esr via system update (through apt) I'm currently under Devuan chimaera (based on Debian Bullseye)… (read more)

As stated in the subject, I've updated firefox to the new version 91.4.1esr via system update (through apt) I'm currently under Devuan chimaera (based on Debian Bullseye), after this update I'm unable to access to www.google.com. All the other google service are available (I can still access to gmail, calendar, etc etc, it's only the search engine that is unavailable). I can still access www.google.com by using other browsers. Any help would be very much appreciated.

Asked by mossa.giorgio 11 months ago

Answered by mossa.giorgio 11 months ago

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Has contentAreaContextMenu had its ID changed?

There is a known issue for some i3 users that when we click the right-mouse button, the context menu will pop up in a position where the first item in the menu is already… (read more)

There is a known issue for some i3 users that when we click the right-mouse button, the context menu will pop up in a position where the first item in the menu is already highlighted, so when the right mouse button is released, it automatically "selects" that item. So if we want to copy a link, for example, we have to be careful to move the mouse before releasing the button or that link will immediately be opened in a new tab.

What some of us have done in the past is to create a userChrome.css file setting a top (and/or left) margin for that menu, which fixes the issue.

In the latest version(s?) of Firefox, this no longer works (but other userChrome.css rules I have set up continue to work), so I'm assuming that the ID of the context menus has been changed. What is the ID now?

Asked by slidinghorn 11 months ago

Answered by slidinghorn 11 months ago

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bookmark menu choices obscured

My Firefox bookmark menus are often taller than my screen. When I select a bookmark well down in the current menu by typing a letter, for example "T", the menu display sc… (read more)

My Firefox bookmark menus are often taller than my screen.

When I select a bookmark well down in the current menu by typing a letter, for example "T", the menu display scrolls down to the first matching choice, but that choice can be mostly covered by the down-caret indicating more choices further down. I can see the top of the highlight for the current choice, but I can't read the text of the choice.

Not a big deal, but I'm hoping it's an easy fix. Thank you!

Asked by daveed 1 year ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Firefox stopped working

Hello My Firefox browser stopped working suddenly. I used it this morning (11/12/21) without issue but when I tried it around 6PM CST US I got PR_CONNECT_RESET_ERROR on e… (read more)

Hello My Firefox browser stopped working suddenly. I used it this morning (11/12/21) without issue but when I tried it around 6PM CST US I got PR_CONNECT_RESET_ERROR on everything I tried to load. There was no updates that I am aware of and I tried all of the solutions provided on sites I visited up to and including disabling anti-virus with no success. For now I've uninstalled the product until a solution has been found. Thank you to anyone who may be able to assist in this problem. All other browsers I've tried work as expected.

(System Windows 11, Anti-virus Kaspersky Total security)

Asked by sparkywondersquid 11 months ago

Answered by sparkywondersquid 11 months ago

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USPS.COM I cannot view my address book in FireFox BUT I CAN using IE or Chrome!!!!!

I have an account on usps.com (the post office). Using FireFox, I am unable to see or use my address book on that site. USPS tech support says it's there and also says … (read more)

I have an account on usps.com (the post office). Using FireFox, I am unable to see or use my address book on that site. USPS tech support says it's there and also says FireFox is the most problematic web browser of all. USPS tech support says to use ANYTHING but Firefox.

Yes, I have cleared my cache and cookies multiple times in an effort to solve the problem. And doing so does not solve the problem.

I can use IE or Chrome to access USPS.com and I can see my address book!

What the heck, Mozilla?

Asked by badbob 11 months ago

Answered by jonzn4SUSE 11 months ago