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Unknown error while logging on mobile

I changed ma mozilla acc password and when i try to log in with new password on mobile "unknown error" occur. I can login on desktop with same password just fine. What to… (read more)

I changed ma mozilla acc password and when i try to log in with new password on mobile "unknown error" occur. I can login on desktop with same password just fine. What to do?

Solved 2 65

Lost sync account login

Hello, We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as usi… (read more)

Hello,

We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as using file recovery tools but no luck).

Is there a way to recover only the account login ? No need for the password. I could provide the IP of the computer in question (it is a professional IP, not shared).

Many thanks in advance for any help !!!

Solved 2 56

Cannot get started with Mozilla VPN

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, i… (read more)

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?

Solved 4 1 82

expedia pop up

Every time I try to open Firefox Mozilla this pops up:www.expedia.com/identity/api/v1/oauth2/callback/google-web?error=access_denied&state=MuRPJl7NGKnHkJs3P3gwVI9MUOz… (read more)

Every time I try to open Firefox Mozilla this pops up:www.expedia.com/identity/api/v1/oauth2/callback/google-web?error=access_denied&state=MuRPJl7NGKnHkJs3P3gwVI9MUOzHbdnYA1eA8_aRTcA

How do I get rid of it? I have closed it but it returns the next time I try to enter firefox

Solved 1 148

mozilla firefox account

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is a… (read more)

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

Solved Archived 1 183

Sync with IOS

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, ther… (read more)

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

Solved Archived 1 83

play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

Solved Archived 1 213

My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (read more)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Solved Archived 2 146