Firefox Community Forum

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

When I watch videos (reels) on Facebook, and sometimes on YouTube, I share a video either to messenger or my page, the whole string of videos I have already watched goes back to the beginning of the string everytime. Only Firefox does this. I have 3 other browsers that work fine, but I prefer Firefox of course.

I'd appreciate a fix for this, Thanks

I tried to login to k9data.org. This is a re-write of a product I've used for years. So far as I can tell, others are now using the new version. When I login the screen clears and shows entry into a url called ff.newtabsearch.net. It claims to be a new addon for Firefox. However, following the instruction, I get in a loop and there is no indication that any addon was installed.

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, note that if I directly access a sheet's link it does open.

The second example is some websites with media players just load infinitely (YouTube works).

Also added network tab non 200 status code requests images.

Things I've tried:

• Disabled "network.dns.disablePrefetch".
• Tried troubleshoot mode(meaning those requests that were blocked by ublock are not the problem).
• Deleted history including cookies.
• Private Browsing.
• User Agent masking
• Reinstalling

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also looked for an update for Firefox and saw it was up to date. I also attempted to refresh Firefox which was a successful refresh however the error persisted. After refreshing I fully uninstalled Firefox and then reinstalled however the issue persists.

This error is shown however if I refresh the page sometimes the page freezes as if it lost connection and sometimes it reloads as per normal with the video playable.

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When attempting to login to ssa.gov (probably a redirect to login.gov (?)) I get the following in a new tab (with url https://secure.ssa.gov/RIL/SiView.action)

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have Firefox for Linux Mint v136.0.2

I usually browse with Strict but removed for this website, made now difference :-\

I've been using google messages for web in firefox for some time. I'd pair firefox and pin the tab. Works great. However, with a new laptop the messages for web tab/page will not auto update as it does on other computers and I have to manually reload the page for it to show the updated messages. I'm not sure the cause or settings that would be needed to allow it to query the server for rcs/sms updates.

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works.

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

I'm not sure why, but starting a couple of days ago Firefox will not load a couple (there may be others) of my regularly used sites - the page just 'hangs' or only partially loads:

facebook.com theguardian.com

These are on my Windows 11 PC which I use 95% of the time. They load fine on my Windows 10 laptop which has the identical Firefox settings (they are Synced) with the same Extensions.

I have uninstalled and reinstalled Firefox on my PC to see if this helps, but the issue remains.

The websites load fine using Chrome on my PC.

Can anyone offer any thoughts as to why this is happeneing and offer any solutions?

I had no problem accessing XFINITY.com until today. Today, I had to change both my username and password with XFINITY.com. Thereafter, the my mozilla/Firefox asked whether I wanted to delete my password and username with XFINITY.com (and it said that my choice cannot be undone). I clicked "yes," since it was showing my OLD username and password (which I wanted to get rid of). Now, however, Firefox will not allow me to access XFINITY.com, and it shows the following: Access Denied You don't have permission to access "http://www.xfinity.com/sitecore/api/learn/neptune/customer/existing/postauth?" on this server.

Therefore, I'm asking for help to restore my access to XFINITY.com using the Firefox browser. (I use Windows-11 and I use a Dell laptop)

Thanks!!!

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new computer/monitor, used to be an icon Thanks, --Laurie