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sometimes no HD on Amazon Prime movies

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI c… (read more)

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

Asked by r2perrin 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

website not working with Firefox 88.01(64)bit on Win10 desktop

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything. … (read more)

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything.

Asked by n-fisher 11 hours ago

Answered by cor-el 4 hours ago

  • Solved

Password Reset - on Macbook pro running Catalina w/o lose of data

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to … (read more)

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date.

Thank you

Asked by jmoffat2 12 hours ago

Answered by ·´¯`·...¸>-)))º> ~dbben 10 hours ago

  • Solved

Transfer of old profile to a new pc

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox an… (read more)

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox and paste the old one instead?

Asked by Firefox Helge Exp 13 hours ago

Answered by user3798562 12 hours ago

  • Solved

Lost logins.json? help please

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, … (read more)

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, i cannot find it. i used the smart password on almost everything... i dont know what to do

Asked by awesomecoolkarter 19 hours ago

Answered by ·´¯`·...¸>-)))º> ~dbben 18 hours ago

  • Solved

Add-on Permission in detail

Hi, I am a bit of a panaroid person, so regarding to the permission: "access my data for all websites", does that means an add-on has the ability to make input in the bac… (read more)

Hi, I am a bit of a panaroid person, so regarding to the permission: "access my data for all websites", does that means an add-on has the ability to make input in the background by itself? For example, whether an add-on is able to control my account on a website, changing the settings, password, and etc?

Asked by Eddie 23 hours ago

Answered by jscher2000 6 hours ago

  • Solved

Unwanted Pop Up - impression.link

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : http… (read more)

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : https://impression.link. Then it asks what firefox should do with this file? Two options: Open with & then a browse dropdown. Or save file. I'm already looking at the news item in the browser, so I don't need an option to open the item. And I don't want to save it. Just read it. I don't knbow why this pop up suddenly appeared but it is very annoying. My searches have found the pop up is not necessariuly dangerous, but there is no information provided on how to get rid of it. Anyone else experienced this issue? And is someone able to tell me how to get rid oif it? Thx. (Pop up image attached).

Asked by the5campbells 1 day ago

Answered by strafy 1 day ago

  • Solved

Downgrading to FF87 to get back "View Image" context menu

I undertand that FF has removed view image from the context menu with the 88 update. i wish to downgrade my browser to FF87 to get the "view image" in the contect menu ba… (read more)

I undertand that FF has removed view image from the context menu with the 88 update.

i wish to downgrade my browser to FF87 to get the "view image" in the contect menu back.

Is there a way to downgrade from the browser? if not, is there a page with the old releases i can dawnload it from?

Asked by w7raed 1 day ago

Answered by Zppix 1 day ago

  • Solved

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 1 day ago

Answered by John Gordon 9 hours ago

  • Solved

Changes specific url to another, which doesn't exist

When I try to go to https://moodle.mmg.fi/valkeakoski/course/view.php?id=1395, Firefox automatically changes it to https://kiinteistoliitto.mmg.fi/valkeakoski/course/view… (read more)

When I try to go to https://moodle.mmg.fi/valkeakoski/course/view.php?id=1395, Firefox automatically changes it to https://kiinteistoliitto.mmg.fi/valkeakoski/course/view.php?id=1395. kiinteistoliitto.mmg.fi exists but kiinteistoliitto.mmg.fi/valkeakoski doesn't. Doesn't help if I type the whole url. Urls with id 1394 and 1396 work. I have previously visited the page in question. The page works on other browsers.

Asked by jaakko.pohjalainen 1 day ago

Answered by cor-el 1 day ago

  • Solved

Firefox no longer displays chess.com pages properly

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board pag… (read more)

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Asked by rpdickinson.me 1 day ago

Answered by Naheed 1 day ago

  • Solved

How do I change the font for my menu and toolbar?

Hello, I am a dyslexic user and I am trying to change the font of my menu to open-dyslexic, however i cant figureout how and most of the answers here only answer for chan… (read more)

Hello, I am a dyslexic user and I am trying to change the font of my menu to open-dyslexic, however i cant figureout how and most of the answers here only answer for changing the size, but not the actual font for the menu bar. How do I change the font of my tabs, bookmarks, and ect? thank you

Asked by Nafeesa 2 days ago

Answered by cor-el 1 day ago

  • Solved

Bug on "Remove" button?

I'm so unhappy now I don't know where to begin. I was having trouble loading a website (lowes.com), continually getting an "access denied" error message. It occurred to m… (read more)

I'm so unhappy now I don't know where to begin.

I was having trouble loading a website (lowes.com), continually getting an "access denied" error message. It occurred to me that I'd read somewhere that if you told Firefox to "forget this site," it might solve the "access denied" problem. I didn't remember how to do this, though, so I searched online and found a site that said that adding the "Remove" button to the Toolbar and clicking it would solve the problem. I dutifully added the "Remove" button, then, before clicking it, I triple-checked that the "Forget the last Five minutes" was selected and not any longer period of time. After all, I didn't want to lose everything!

Well, I did.

I had literally hundreds of tabs that I was working on open — they're all gone. All of my history — years worth — is missing. More things may have been deleted, but, to be honest, I'm afraid to check.

What did I do wrong? Or is the "Remove" button buggy?

And while I believe that everything that's missing now is irretrievably lost, if anyone has a hack to recover anything, I would be so, so grateful if you'd let me know.

Thanks in advance.

P.S. I wrote this post up once, hit "Submit," then, after an interminable period of time, the screen went to a blank page. My original post has never appeared. Is there perhaps something wrong with my Firefox (which has been perfectly fine up until now)?

Asked by misc17 2 days ago

Answered by cor-el 1 day ago

  • Solved

Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (read more)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

Asked by dimithrandir 2 days ago

Answered by dimithrandir 8 hours ago