Showing questions for topic:

How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (read more)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Solved Archived 7 3364

Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Solved Archived 12 1546

suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (read more)

Solved Archived 6 1081

Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (read more)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Solved Archived 5 600

AI policies

The only reason I have been using firefox all this time because it does not use ai features and has more trustworthy policies for user data. Given the recent ceo change a… (read more)

The only reason I have been using firefox all this time because it does not use ai features and has more trustworthy policies for user data. Given the recent ceo change and his opinions about ai features if it is true and ai is added I will stop using this browser and I know a lot of people will also do it.

Solved Archived 2 553

Mozilla Monitor report email a scam?

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Moz… (read more)

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Mozilla Firefox company has not made any attempt to answer these serious questions. If I do not hear back from Mozilla Firefox within a week I might remove Mozilla Firefox and use another company.

Solved Archived 4 507

How to setup ESNI in Firefox 91 on Windows

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screen… (read more)

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screenshot below) Secure DNS, check DNSSEC, check TLS 1.3 check Enrypted SNI, fail In Firefox i tried doing exactly what the person did in the video but i dont have the settings he is showing in about:config Why is that? (Below you can see the screenshot, those settings are missing from about:config)

So my question reamins simple, how can i enable Enrypted SNI in Firefox?

Solved Locked Archived 2 497

Deleting my Mozilla Account

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices? Also, when delet… (read more)

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices?

Also, when deleting my Mozilla account, is any and all information related to both my Mozilla account and my Mozilla Support account deleted?

Solved Archived 1 463

Firefox isn't allowing me to upload images almost anywhere

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. I… (read more)

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

Solved Archived 6 417

bsky.app

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reload… (read more)

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reloaded when I don't access the site. None of the sites I access are linked to it, only visited once and if this alternative to x continues to set cookies, how can I permanently block it, thought the exceptions list was supposed to keep blocking it. So far it's come back three times, I'll screenshot it next time and attach.

Solved Archived 5 392

Simple Tag Groups extension: security and privacy concerns surrounding its permission requests.

Hi all, I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik. As I'm sure many of you know, this extension needs to: This ad… (read more)

Hi all,

I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik.

As I'm sure many of you know, this extension needs to: This add-on needs to:

  • Download files and read and modify the browser’s download history
  • Monitor extension usage and manage themes
  • Display notifications to you
  • Access recently closed tabs
  • Hide and show browser tabs
  • Access browser tabs
  • Store unlimited amount of client-side data
  • Access your data for all websites

This add-on may also ask to: Read and modify bookmarks

Theoretically, I find this extension useful but I am concerned about the "Access your data for all websites" requirement. I read through Mozilla's permission request messages for Firefox extensions documentation and it seems like granting this extension these permissions would be a huge risk for the work I do– investigative journalism. It seems like I'll trade organizational benefits for a wider attack surface.

Can anyone speak more about the risks involved with using this extension, the trustworthiness of the developer, and why it needs the "Access your data for all websites" capability?

Thank you.

Solved Archived 7 390

How do I get the old "custom history" options back?

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were a… (read more)

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were all separate options which was much more useful. How can I get the old menu back?

I don't want to just untick the higher menu "remember search and form history" as I want firefox to remember form and search history during a session - I often have firefox open for several hours at a time. But I do want to know when I close firefox that it will purge form history, but keep browsing and download history.

Solved Archived 1 383

Since update: Firefox prevented this page from reloading error

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloadin… (read more)

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloading" error at the top and clicking allow does nothing. Anyone know how to get around this error? I'm not looking to totally disable the FF feature that prevents other pages from loading a different one, but just to browse the website after hitting 'allow'.

Thanks in advance.

Solved Archived 11 353

Firefox Suggest and personalized websites while in Private Browsing

I look at porn on my Android phone. I use Private Browsing to do so. Why are my Private Browsing addresses appearing as Firefox Suggest results that appear outside of Pri… (read more)

I look at porn on my Android phone. I use Private Browsing to do so. Why are my Private Browsing addresses appearing as Firefox Suggest results that appear outside of Private Browsing as well? And why does Pornhub show me a personalized home page when I'm using Private Browsing? None of these pages are in my browser history because I've only accessed them via Private Browsing. But these "features" sort of defeat the purpose of it don't you think?

I've just switched from Chrome to Firefox and never had this issue with Chrome.

Solved Archived 1 343

secure sign in to government accounts

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer… (read more)

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer Firefox for my daily browser. I have cleared cache and all data and am still unable to sign in. I am using Version 137.0.1 (64-bit)

Your help will be appreciated.

Roger Flagg

[edited] @eastlink.ca

Solved Archived 2 291

how do I access an email sent to my relay address

I have an answer to a sent email to my firefox "relay" address and cannot find a way to retrieve it from that "relay" email. How do I access that generated email site? … (read more)

I have an answer to a sent email to my firefox "relay" address and cannot find a way to retrieve it from that "relay" email. How do I access that generated email site?

Solved Archived 2 282

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it ris… (read more)

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it riskware. I'm running Win 11

Solved Archived 4 252

I receive 10 to 20 junk/spam emails a day in my email inbox, how do I stop this influx of junk emails?

I receive many unwanted/junk/spam emails a day (10 to 20) in my email inbox. How do I stop this influx of junk? right now I am blocking domains, is this the best I can do… (read more)

I receive many unwanted/junk/spam emails a day (10 to 20) in my email inbox. How do I stop this influx of junk? right now I am blocking domains, is this the best I can do?

Solved Archived 1 251

What information is shared with sidebar chat AI provider?

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to revi… (read more)

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to review the data, and how pages can provide better data.

Solved Archived 6 232