Firefox Community Forum

A recent update (https://windowsreport.com/firefox-fixes-an-8-year-old-windows-bug-that-broke-virtual-desktop-use/) has broken behavior I previously depended on as part of my workflows: If I clicked a link in one desktop, it would open that link in the browser instance on the last desktop I'd used, so I could keep all my browser windows on one virtual desktop full-screened for easy viewing, then slide back to my other workspaces for messaging/writing/etc.

Now, apparently as a bug fix, every time I try to open a link on a desktop, it creates a new Firefox instance in that desktop instead of opening the link in the browser I have open on other workspaces. This has dramatically impacted how I work. How can I restore the previous behavior? It is so disruptive having new windows opening all the time instead of keeping them in my dedicated browser workspace. If there isn't a fix for this, I will need to move to a new browser.

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this for http://stripe.com and for whatever website is trying to use stripe. No stripe payments ever work and I always get the same error attached. I have tried another browser and it works. How can I find out at least what is blocking the payments so I can disable it?

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Hi, I can't use Firefox because a captcha won't complete loading. I have uninstalled and reinstalled, cleared cache and disabled add ons. I am using a vpn (PIA). Chrome and Edge both load and operate OK. Thanks in advance.

Captchas are an ongoing issue. Firefox seems to have a LOT more captchas than other browsers. Is there a problem between Mozilla and Google?

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

For over a month now i have a problem with youtube. It loads videos very badly. I have good connection speed, but 0 network activity and 0 buffer health in Stats For Nerds on youtube and videos dont load. I can wait for 10-15 minutes (but sometimes they load almost instantly) before video load 40 sec buffer and after that buffer ends i can wait for another 10 minutes befor it load buffer again.

This problem persist only in my firefox on my computer. I tried deleting all the extensions, reinstalling firefox, "refresh firefox" future, changing useragent, reinstalling windows (it was the time anyways) but it doesnt solve the problem. I dont have this problem in other browsers (edge, librewolf, chrome) on my computer.

OS: win 11 x64 Firefox 127.0 x64

Things like, "set firefox as your default browser" and "open firefox when you start your computer?".

I don't want pop-ups from ANYBODY, but especially not from the browser. It defeats the whole purpose of blocking pop-ups if the browser itself is interrupting me with garbage I dont need.

How do I turn these off? There don't appear to be any settings, and every google search brings up disabling pop-ups for every other site.

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning. All other browsers there is no issue including DuckDuckGo. Am using Ublock Origin, but have been using for years with no issue, even when turn off result the same.

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can access them from the bookmark manager, but this change seems extraordinarily stupid and arbitrary and is a definite step backwards.

I've been using Mozilla Firefox since ... well, before Firefox, I used Netscape, your great-great-grandfather.

I am not blind. I have some issues with visual objects on web pages like scroll bars when you can't effectively use them. They are too thin. Mozilla has had complaints about this since 2022.

Please Fix them. Otherwise I may have to migrate to Chrome or Edge and leave my Mozilla legacy behind for a differnent fork in browsers. It's a dealbreaker folks. People will leave this browser and probably are every day for one stupid reason. Scroll bars than are inaccessible without using something like windows magnifier when you need to scroll.\

C'mon Fix the scroll bars!!

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between 2 computers (1 desktop and 1 laptop). I use google drive so that I can access the same information on both devices. I NEED screenshots to be saved in a specific folder in g.drive. How do I do this. Before this update, there was not this issue. Thanks in advance.

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page history. Is there something I need to do get the original function of the back button that I thought was universal in most browsers?

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

Since the last update, the firefox taskbar icon is showing a strange shopping card icon? How can I remove it? I am not shopping with Firefox, I am using it as my web browser.

I have encountered PR_CONNECT_RESET_ERROR for the last few days. All websites cannot be accessed. I tried to uninstall/reinstall Firefox several time and nothing works. My system is Windows 11 Home, Version 22H2, Installed on 2/7/2023, OS build 22621.4037. Kaspersky Anti Virus is 21.3.10.319(m).

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons are to the left of the address bar, the back and forward button are swapped, WHY.

In the screenshot i pinned the 3 extesions i use again, they were unpinned before