Firefox Support Forum

I recently upgraded my system and, after installing and using Firefox, I notice the Find (Ctrl + F) bar is now at the bottom of the window. Whereas, it was previously at the top (which is more like every other application I use).

After some head scratching and web searches, I remembered I had to fix this issue previously (after a Firefox upgrade some time back). The method to fix it then could be found here: [there a way to put the Find Bar at top] That link is of course to the same question asked 4 years back.

I have once again followed the procedure there explained per: • Access my Firefox profile folder. In my case:

  C:\Users\<Me>\AppData\Roaming\Mozilla\Firefox\Profiles\5ym42ewi.default

• Create folder therein called ‘chrome’ • In that folder create a file called ‘userChrome.css’ • In that file add text:

  .browserContainer > findbar {
    -moz-box-ordinal-group: 0;
  }

However, after doing that (and restarting Firefox), the Find bar stubbornly remains glued to the bottom of the window.

Can anyone tell me how to solve this issue?

As a separate note to the developers: This issue is long-standing, that a web search reveals is still relevant to many users. Any chance of considering making it a standard option?

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

Hello,

I recently updated Firefox to the latest version, and in the process lost all data.

How do we backup all data, for recovery later, in case your browser update deletes everything again?

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101?

I looked at older questions (example: <<https://support.mozilla.org/en-US/questions/1329981 >>) but the solutions do not apply to the latest Firefox version.

Thank you in advance for your help

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All other sites are loading with no problems. Google apps are working fine in Chrome. Still having problems today.

My office uses Google Workplace for everything so this is really messing me up, I've lost several hours of work trying to get things to load. The IT person told me that if Firefox is having problems I should use Chrome instead. I hate Chrome! I want to use Firefox, but I can't get my work done if it won't load Google apps.

Please note that I have tried the following solutions thus far: restarted Firefox (several times) restarted computer removed add-ons cleared cached web content cleared cookies and site data refreshed Firefox solution at https://support.mozilla.org/en-US/questions/1200943 solution at https://support.mozilla.org/en-US/questions/1132284 solution at https://knowtechie.com/is-mozilla-firefox-not-loading-pages-for-you-heres-the-fix/

After each fix things start working for a while but then everything Gmail-related freezes or crashes and I need to start all over again. Help!!!

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file.

A temporary fix is to go into options and set "Always ask you where to save files", however this is clunky, and much much slower, so is there any way to get this popup back?

If not, then i will have to migrate to a different browser for safety, since this new "Feature" can be easily abused by hackers and malicious websites.

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Hello!

I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work around to get the "What should Firefox do with this file?" prompt.

Is this no longer possible?

Thanks.

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use several for special search engines (map, Wikipedia, dictionaries, parcel tracking, etc.). But the default search must work without any keywords.

And I want to use the custom settings they provide as URL parameters. I've tried with the cookie option but the cookie expires even after regular use. So the custom URL is the only working solution. Startpage support recommended me doing that.

I know that I can install the Startpage search to Firefox and it worked. But I can't combine it with the custom settings. So I uninstalled the extension, deleted the search engine and went to my custom startpage.com URL. Right-clicking the URL bar allowed me to add the search engine from there. But it also doesn't have my settings.

I couldn't find the search URL in about:config. Where is it stored? I need to change whatever Firefox thinks is Startpage's search URL to include my settings.

Changing the settings is critical because by default they open clicked results in a new tab which I cannot stand. I have enough open tabs, and there's still the back button.

Until yesterday everything I customized for Firefox 89 in June of 2021 and FF 91 in August of 2021 was working fine.

Today I updated to Firefox 96.0 and when I open my Firefox returned to that old visual that I hated

tabs with spaces , but that's not the worst. The worst is the newTab visual that came back to the small and ugly bookmarks of the page we usually navigate. That are set on userContent.css I remember.

I checked some vars at about:config and everything is as it was.

So do I need to set true or false any new var there? These .css files are like they was never read. It looks like to me there is a new var, we need to change it.

What did happen?

• my userChrome.css file content below:

/* Begin - Smart Bookmarks Bar CSS Imports */
@import url("chrome://smartbookmarksbar/skin/global/base.css");
@import url("chrome://smartbookmarksbar/skin/global/mouseover-on.css");
@import url("chrome://smartbookmarksbar/skin/global/hideFoldersNames-on.css");
@import url("chrome://smartbookmarksbar/skin/global/hideNoFaviconNames-on.css");
@import url("chrome://smartbookmarksbar/skin/global/spacing-0.css");
@import url("chrome://smartbookmarksbar/skin/global/autohideBar-off.css");
@import url("chrome://smartbookmarksbar/skin/themes/firefoxDefault.css");
@import url("chrome://smartbookmarksbar/skin/themes/firefoxDefault_mouseover-on.css");
@import url("chrome://smartbookmarksbar/skin/themes/firefoxDefault_mouseover-on_hideNoFaviconNames-on.css");
/* End - Smart Bookmarks Bar CSS Imports */

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");



/*** BEGIN Firefox 77 (June 2, 2020) Override URL bar enlargement ***/

  /* Compute new position, width, and padding */

  #urlbar[breakout][breakout-extend] {
    top: 5px !important;
    left: 0px !important;
    width: 100% !important;
    padding: 0px !important;
  }
  /* for alternate Density settings */
  [uidensity="compact"] #urlbar[breakout][breakout-extend] {
    top: 3px !important;
  }
  [uidensity="touch"] #urlbar[breakout][breakout-extend] {
    top: 4px !important;
  }

  /* Prevent shift of URL bar contents */

  #urlbar[breakout][breakout-extend] > #urlbar-input-container {
    height: var(--urlbar-height) !important;
    padding: 0 !important;
  }

  /* Do not animate */

  #urlbar[breakout][breakout-extend] > #urlbar-background {
    animation: none !important;;
  }

  /* Remove shadows */

  #urlbar[breakout][breakout-extend] > #urlbar-background {
    box-shadow: none !important;
  }

/*** END Firefox 77 (June 2, 2020) Override URL bar enlargement ***/


/*** BEGIN Firefox 89 (June 2, 2021) ***/


/* https://github.com/black7375/Firefox-UI-Fix */

@media (-moz-proton) {

  /* Toolbar Height */
  #TabsToolbar
  .toolbar-items, .tabbrowser-tab,
  .titlebar-buttonbox-container {
    max-height: 34px !important;
  }

  :root[uidensity=compact] #TabsToolbar,
  :root[uidensity=compact] .toolbar-items, .tabbrowser-tab
  :root[uidensity=compact] .titlebar-buttonbox-container {
    max-height: 30px !important;
  }
  :root[uidensity=touch] #TabsToolbar,
  :root[uidensity=touch] .toolbar-items, .tabbrowser-tab
  :root[uidensity=touch] .titlebar-buttonbox-container {
    max-height: 42px !important;
  }

  
}  
  

/*** END Firefox 89 (June 2, 2020) ***/

/*** BEGIN Firefox 91 (August, 2021) ***/
/*** Tighten up drop-down/context/popup menu spacing ***/

menupopup > menuitem, menupopup > menu {
  padding-block: 3px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}


/*** END Firefox 91 (August, 2021) ***/

• and my userContent.css file content below:

/*AGENT_SHEET*/

/* Firefox 57+ userChrome.css tweaks ************************************************************/
/* code mostly taken from 'Classic Theme Restorer' & 'Classic Toolbar Buttons' add-ons **********/
/* by Aris (aris-addons@gmx.net)*****************************************************************/
/* Github: https://github.com/aris-t2/customcssforfx ********************************************/
/************************************************************************************************/

/*************************************************************************************************

  ENABLING options: remove the combination of / and * before @import
  DISABLING options: add the combination of / and * before @import
  
  Some @import features might not work properly on macOS and Linux -> Firefox bug
  
  CSS tweaks won't work, if @namespace references are used inside .css files!

*************************************************************************************************/

/************************************************************************************************/
/* about:addons *********************************************************************************/
/************************************************************************************************/

/* NOTE: 'Version number for add-ons' will stop working soon, because Mozilla is going ***********
		 to drop XBL support: see https://bugzilla.mozilla.org/show_bug.cgi?id=1397874 **********/

/* version number for add-ons *******************************************************************/
@import url(./css/aboutaddons/addonlists_show_addon_version_number.css); /**/

/* addons page appearance - only use one at a time **********************************************/
@import url(./css/aboutaddons/addons_manager_alternative_appearance.css); /**/
/* @import url(./css/aboutaddons/addons_manager_alternative_appearance_aero.css); /**/	/* <-- AERO colors */

/* compact item lists - only use one at a time **************************************************/
/* @import url(./css/aboutaddons/addonlists_compact.css); /**/
/* @import url(./css/aboutaddons/addonlists_compact_more_compact.css); /**/

/* other settings *******************************************************************************/
/* @import url(./css/aboutaddons/addonlists_only_show_buttons_on_hover.css); /**/
/* @import url(./css/aboutaddons/addonlists_replace_button_labels_with_icons.css); /**/
@import url(./css/aboutaddons/description_page_alternative_content_order.css); /**/
@import url(./css/aboutaddons/recentupdates_category_always_visible.css); /**/
/* @import url(./css/aboutaddons/search_category_always_visible.css); /**/


/************************************************************************************************/
/* about:preferences ****************************************************************************/
/************************************************************************************************/

/* preferences page appearance - only use one at a time *****************************************/
@import url(./css/aboutpreferences/preferences_alternative_appearance.css); /**/
/* @import url(./css/aboutpreferences/preferences_alternative_appearance_aero.css); /**/	/* <-- AERO colors */
/* @import url(./css/aboutpreferences/preferences_alternative_appearance_v2.css); /**/


/************************************************************************************************/
/* about:newtab / about:home ********************************************************************/
/************************************************************************************************/

/* @import url(./css/aboutnewtab/dark_appearance.css); /**/
@media (-moz-proton) {
  @-moz-document url("about:home"), url("about:newtab") {
    /** Activity Stream - Search Focus Border: like URL ***********************/
    /* At DarkMode, Color */
    body[style*="--newtab-background-color:rgba(28, 27, 34, 1);"],
    body[style*="--newtab-background-color:rgba(42, 42, 46, 1);"] {
      /* inner */
      --newtab-focus-border: rgba(0, 221, 255, 0.5) !important; /* Original: #B5D3FF, Better color-mix(in srgb, #B5D3FF 70%, transparent) */
      --newtab-focus-border-selected: rgba(0, 221, 255, 0.5) !important; /* Original: #B5D3FF */
    }

    /** Activity Stream - Web Site Icon: full size ****************************/
    /* Remove Firefox Logo on new Tabs
    div.logo-and-wordmark {
      display:none !important;
    }
    */
    .tile {
      width: 100px !important;
      height: 100px !important;
    }
    .top-site-icon .rich-icon {
      width: 100px !important;
      height: 100px !important;
    }
    .top-site-outer .tile .icon-wrapper {
      width: 100px !important;
      height: 100px !important;
    }
  }
}



/************************************************************************************************/
/* WEB CONTENT **********************************************************************************/
/************************************************************************************************/

/* top level image on white background (can sometimes cause glitches) - only use one at a time **/
/* @import url(./css/webcontent/toplevel_image_classic_v1.css); /**/
/* @import url(./css/webcontent/toplevel_image_classic_v2.css); /**/


/************************************************************************************************/
/************************************************************************************************/
/************************************************************************************************/

Thanks in advance.

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for c.paypal.com" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix?

Hello! After updating to the latest version of Firefox (100.0.2, 64-bit), I notice that Google search stops working every now and then. By stops working, I mean I can't use their website https://www.google.com or search using Firefox's address bar or search bar. Searching with other search engines like Bing is working normally. In order to get Google search working again, I have to close and restart Firefox. However, after some time, it stops working again. How can I fix this problem?

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

I save a lot of images from certain sites, and prior to me finally installing the latest update because your stupid system notifies me every few hours of an update and I dismiss 20 times a day for weeks on in.... I found that this latest update ruined firefox even further because now every single time I download an image, it pops the stupid download list on top of everything till I click somewhere instead of silently downloading like it used to do. I found no options at all for disabling this new terrible feature that you for some reason forced on us against our will yet again.

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Hi

If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firefox on different PC's , I want to know: Are there any direct download links for the latest version? The best would be some links like Webex has for distribution (e.g. https://mozilla.org/firefox/windows/FirefoxInstaller.exe)

Thanks in advance Robin