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Video stopped working

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. … (read more)

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. Is there anything I can do to fix this?

Asked by jay.treiman 10 months ago

Answered by jonzn4SUSE 10 months ago

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

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Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk s… (read more)

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space. Cleared yahoo.com and yahoosandbox. A few days ago it was google.com causing this same absurd data message. v 94.0 on Linux

Asked by mspohr 1 year ago

Answered by FredMcD 1 year ago

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Gap to the left of tabs when menu bar is hidden/unchecked

Hello, I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firef… (read more)

Hello,

I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firefox dark theme or other themes does not change anything. When I allow the Menu Bar (File, Edit, View, etc.) to be present, the browser tabs on the next line are aligned correctly, going all of the way to the left. When I uncheck the Menu Bar, however, a gap appears to the left of the tabs. I have not seen this behavior on Firefox in other environments (Debian, RHEL, Windows), and I'm wondering if there's a way I can remove that gap. I have attached screenshots showing how the tabs are aligned with and without the Menu Bar.

Thanks so much!

Asked by avram.meir 1 year ago

Answered by cor-el 1 year ago

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MP4 videos encoded with H264 say "Video can't be played because the file is corrupt"

I routinely record short screencasts with Kazam, and I can't watch my own videos after posting them on sites like GitHub because Firefox says "Video can't be played becau… (read more)

I routinely record short screencasts with Kazam, and I can't watch my own videos after posting them on sites like GitHub because Firefox says "Video can't be played because the file is corrupt". Or for example when I upload them to sites like ezgif to convert them to a GIF, which works just fine because, well, the file is not corrupt. Other browsers like Chromium play them just fine.

Apparently the "OpenH264 Video Codec provided by Cisco Systems, Inc" is properly enabled in my system. This has been happening to me for months or years, but only today I decided to open a thread here.

There are two things here:

1. Firefox can't play the file. I'm sure there's some sort of misconfiguration on my side, or bad defaults, or a missing plugin, or similar. 2. Firefox shows a misleading message. The file is not corrupt! The root cause is something else.

Any advice on how to fix the first one?

Asked by astrojuanlu 1 year ago

Answered by Denis 1 year ago

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youtube sound, video not in sync

fresh install RHEL 8.5 FF 91.2.0esr i start a vid in youtube. the sound has static. if i open another window, even on a site that doesn't play video or sound, the soun… (read more)

fresh install RHEL 8.5 FF 91.2.0esr

i start a vid in youtube. the sound has static. if i open another window, even on a site that doesn't play video or sound, the sound and picture on the first window instantly get out of sync. the picture runs about 2-3 seconds ahead of the audio.

i have not customized the setup. this is a "stock" configuration. i have lots up upload, download speed. 20Mbps up, 80Mbps down.

Asked by bigcrater 2 years ago

Answered by jonzn4SUSE 1 year ago

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Unable to play Twitter/Reddit/Facebook Video and GIFs on Firefox 99.0.1 (64-bit)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit). I am able … (read more)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit).

I am able to play videos on Youtube but no video or GIF is playing on Twitter/Reddit/Facebook.

I have installed media codecs as per this fedora help

My autoplay setting look like as per the attached image. I do not have any extensions except Bitwarden on Firefox.

I also tried playing videos on Firefox 100 by downloading it directly from firefox website but faced the same issue.

Asked by Bhanu Magotra 1 year ago

Answered by Bhanu Magotra 1 year ago

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Google sign in page not working linux

I tried signing into google, but when I type in my gmail address and click next, nothing happens. I tried with chrome and it worked. I cleared my cookies and cache, upda… (read more)

I tried signing into google, but when I type in my gmail address and click next, nothing happens. I tried with chrome and it worked. I cleared my cookies and cache, updated and reinstalled firefox and the problem persists. This first happened around a week ago. I use arco linux with xfce. Thanks

Asked by tamastomi820 1 year ago

Answered by jonzn4SUSE 1 year ago

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Bottom ~20% of each firefox window is just a blank white bar

Just (~20 minutes ago) updated 102.0.1 (64 bit) and now there are white bars across the bottom of each firefox window (see screenshots) except for support.mozilla.org or… (read more)

Just (~20 minutes ago) updated 102.0.1 (64 bit) and now there are white bars across the bottom of each firefox window (see screenshots) except for support.mozilla.org or mozilla.org addresses. Any idea what is going on and/or how to fix it?

Asked by bc13 1 year ago

Answered by cor-el 1 year ago

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Login not possible anymore on Letterboxd.com and other websites since update to FF 104

Hello, This issue might or might not be related to [other issue] I have since I updated Ubuntu 20.04 to 22.04 and therefore updated my Firefox to 104. I can't login anym… (read more)

Hello, This issue might or might not be related to [other issue] I have since I updated Ubuntu 20.04 to 22.04 and therefore updated my Firefox to 104. I can't login anymore on Letterboxd since the update. It's not a problem of username or password. When I click "Sign in", nothing happens except a page refresh, but I'm still not logged in. Other strange behaviour on that site since the update: most of the images don't appear. For example on this page : https://letterboxd.com/films/# all the movie covers are just blank.

The website does work properly when using Firefox in private mode though (both login and images work fine), so this makes me think it's related to my other issue mentioned above.

OS: Ubuntu 22.04 Firefox 104.0.2

EDIT after posting this question: I just found out that I can't login on Google either. I enter my username, password, then it asks me to validate on another apparel that it's really me, which I do, and nothing happens so I can't login. It works normally in private mode.

Asked by vanecx 1 year ago

Answered by jonzn4SUSE 1 year ago

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How to use system GTK3 theme in Firefox 102 ESR?

Setting `widget.non-native-theme.enabled` to false no longer works; I still get Firefox's default styling for controls and widgets. I use a custom GTK3 theme in my envir… (read more)

Setting `widget.non-native-theme.enabled` to false no longer works; I still get Firefox's default styling for controls and widgets.

I use a custom GTK3 theme in my environment that I want to apply to Firefox. The above setting works in 91 ESR, and broke with the upgrade to 102 ESR.

A custom user chrome stylesheet would be too painful.

Note: You can revert page styling to defaults in View -> Page Style -> No Style.

102.1.0esr, Debian testing, Xfce 4.16

Asked by - 1 year ago

Answered by cor-el 1 year ago

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private browsing window is a different color now

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to … (read more)

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?

Asked by Sterrence 1 year ago

Answered by cor-el 1 year ago

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FireFox latest ver, download window resize to smaller fail - now 1/4-ish screen

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon Issue: On this FireFox latest version, the download window cannot be resized to smaller… (read more)

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon

Issue: On this FireFox latest version, the download window cannot be resized to smaller than (roughly) 1/4 of entire screen. (screen-shot attached.)

Attempted: Mouse left-click grab of all corners & sides to drag window smaller - failed!

Note: Download window can be resized *bigger*, showing this window has now been coded with a very large minimum size that is almost 1/4 of full screen

- this was not the case in previous versions.

Micro-annoyances add up, people switch to Chrome (sorry to use the "C" word!)

Asked by batcomputer 1 year ago

Answered by batcomputer 1 year ago

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Installing Nightly on LinuxMint

Nightly is working really good in my Android Phone. Now I would like to install Nightly in my LinuxMint Desktop. I found a page at https://www.linuxcapable.com/how-to-ins… (read more)

Nightly is working really good in my Android Phone. Now I would like to install Nightly in my LinuxMint Desktop. I found a page at https://www.linuxcapable.com/how-to-install-firefox-next-beta-or-firefox-quantum-nightly-on-linux-mint/ But cannot install with all those commands. So what is the best way to install Nightly on my LInuxMint? Without all the commands and things I don't understand. I am 82 years old and cannot always do such. Thanks for your help.

Asked by Loy 1 year ago

Answered by FredMcD 1 year ago

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Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instruct… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 3 years ago

Answered by Mr.K 3 years ago

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Firefox can't use my microphone

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox'… (read more)

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox's settings. I turned up all the mic settings in alsamixer. I tried https://mdn.github.io/web-dictaphone/ , recommended in another thread here, and it doesn't record either. I can use the microphone outside X, with sox's rec. I also can't record a new greeting in Google Voice.

Firefox 100.0.2 , Linux, Slackware 64-bit, all packages updated this morning.

Asked by RandomTroll 1 year ago

Answered by RandomTroll 1 year ago

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Cannot login into many websites - redirect does not work

Hello, when I try to login into various services, such as Outlook, the browser fails to log in and does not redirect to the logged in page. I'm using Firefox 98.0 on Manj… (read more)

Hello, when I try to login into various services, such as Outlook, the browser fails to log in and does not redirect to the logged in page. I'm using Firefox 98.0 on Manjaro 5.15.25-1. I tried uninstalling firefox and deleting all the data but the problem remains the same.

Asked by Cristiano Colangelo 1 year ago

Answered by FredMcD 1 year ago

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Ubuntu crashes while moving a Firefox tab with mouse

Hello Volunteers, Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113… (read more)

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

Asked by DD 6 months ago

Answered by jonzn4SUSE 6 months ago

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Updating Firefox on a Chromebook

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update… (read more)

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update it since. It says updates are disabled in Firefox itself, and I have not been able to fine what files I need to update via Terminal to get the most current version. (I have been able to update other files through Terminal). Can someone please point me in the direction of how to update Firefox if installed in the manner described in the link?

Asked by weshamner 1 year ago

Answered by weshamner 1 year ago