Firefox Support Forum

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type something to search within those sites even though all I want to do is go to the home page.

I can still get there by typing http:// in front of it but I shouldn't have to and if I change the settings to add the search in the toolbar and then try going to "amazon.com", for example, I'm still being prompted to use the address bar to search.

Is there a way to fully disable this prompt so I can type in "google.com" or "amazon.com" without getting the search prompt?

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0

and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

Is this something I need to worry about? My internet has been running slow as of late.

Hi,

I frequently have a problem where I will receive this error message every time I try to open a link from another application or the Windows desktop: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

The existing Firefox window is running perfectly fine with no problems, and I am forced to copy and paste links to open them.

The problem goes away temporarily if I restart Firefox but usually starts happening again not long after.

I did search for help with this problem but the only results I found were in relation to the Firefox process actually being stalled and preventing the application being re-opened, this is NOT what is occurring for me.

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem:

(1) Click on the "triple bar" icon, top-right, to open Firefox menu. (2) Click "Settings". (3) Click "Privacy & Security" on left side. (4) Scroll down (if necessary) to "Cookies and Site Data" section. (5) Click on "Clear Data..." button. (6) Two options are displayed: "Cookies and Site Data" and "Cached Web Content". I do NOT want to clear all my cookies as relogging into all my websites would be a pain. I ONLY want to clear my cache. (7) I attempt to click on the buttons to select the option I want, but the buttons appear to be UNRESPONSIVE. There are no ticks/check marks appearing. The only difference is that the border of the buttons changes colour slightly, but it's VERY hard to see. (Maybe this is connected with using the dark theme?) No matter what combination of button clicks I use, the two buttons remain unchecked, and they look identical. (8) If I click the "Clear" button a warning appears saying that all my cookies will be deleted. This is NOT what I want. (9) I give up and click the "Cancel" button. (10) I close down Firefox, return to the Windows desktop, and close down all possible applications and processes. I try to repeat the above steps, but the same problem happens again. (11) I give up and try to create a Firefox bug report, but I find there is now no bug reporting facility! Users can no longer submit bugs for Firefox!!! So I come here and post my problem, hoping that the community can help. (12) Thanks for any help offered!

I am following the steps to install this. Step 1. I installed a code scanner, and Authy authentication app.

When I scan the code, it tells me to type in the code from the authentication app.

The code is limited to six characters, but Authy returns seven in a format that looks like xx xxx xx.

No matter what combination I try of the numbers provided, it just doesn't work.

What am I missing here?

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0

Ever since FF v89 when I go into FF Settings in either system none of the options I have selected display an 'X' in that option's checkbox. In previous versions when I clicked in an option's checkbox an 'X' would appear and disappear when clicked again.

No more.

I've tried changing the theme to Dark, Light, System . . . no change to this issue in either my Mac or pc: I cannot see an 'X' in any option's checkbox in FF Settings.

Please see attached screenshots. They are with "Dark" theme, but its the same no matter what theme I choose.

How to get my Settings choices to show that I have checked off this or that option?

Solution??

-((

Thanks!

My website was moved but Firefox won't accept the new address, substituting the old one instead, which of course leads nowhere. Chrome and Safari don't have this problem. This isn't the first such problem I've had with Firefox. I don't want to do a wholesale cache reset.

Hi there,

I cannot seem to find the list of my installed add-ons, shouldn't I find it under "extensions" in the add-on page?

Instead i have the same page that is showed under "recommendations".

Is this some error, or I'm missing something?

Recently the majority of content types have disappeared from the Applications section in the Settings. (See the attached screenshot) Even Word and other MS Office files are not on the list any more. Consequently, when I open a Word file, Firefox asks me where to save it and does not offer to either save it or open it.

I tried editing handlers.json file and added an entry for PDF files. Now upon clicking on a link that leads to a PDF file, Firefox prompts me to open it or save it. However, if I choose to open it, the file gets saved in the Downloads folder, rather than Temp folder like previously. The result is that the Downloads folder gets filled with files that I have opened but did not want to save and keep.

I created a new Firefox profile to see whether the previous list of content types would return. This did not work, and the new profile, too, shows only a few content types.

What could be the problem? Thanks.

fresh install RHEL 8.5 FF 91.2.0esr

i start a vid in youtube. the sound has static. if i open another window, even on a site that doesn't play video or sound, the sound and picture on the first window instantly get out of sync. the picture runs about 2-3 seconds ahead of the audio.

i have not customized the setup. this is a "stock" configuration. i have lots up upload, download speed. 20Mbps up, 80Mbps down.

On Monday (8/16/2021) I started Firefox and all PDF links opened in its viewer. This was strange since I always have these files set to open in a third party viewer since I have to view the files while using Firefox to search related data. I checked the settings and they were set properly. I tried changing the settings to other options as well as other readers and none of them work.

I went on line and tried ever suggestion that I could find without any luck. I have reset Firefox to it original state and the issue continues.

Any help would be greatly appreciated.

Carl

I been reading various guide about how to use CSS to override the hyperlink color. But it is not working, Firefox are not grabbing the userChrome.css from the folder. I am not sure if there is other step that I have to do since I did everything to enable it through multiple guides.

• toolkit.legacyUserProfileCustomizations.stylesheets is enabled
• chrome folder is created and located in my profile root folder
• userChrome.css and userContent.css is in chrome folder
• restarted Firefox multiple times even checking the task manager to ensure that Firefox is absolutely shut down.

Based on those above, it should be working. I thought it was the CSS code, however Stylus have no issue with the code. Yes, there are two empty rules in there because I got the impression that CSS strongly relies on inheritance. So I set this way to ensure that that nothing will be overridden by the website CSS. I created a clean fresh profile and set the same thing above and restarted Firefox. Unfortunately, it didn't work. So the addons are ruled out. my default profile is ruled out since the clean fresh profile having the same issue.

I don't know what is the possible issue of this? I don't know if my CSS is defined correctly since Stylus does not have a issue with it and applying CSS on all websites. Anyone have a clue?

My CSS content:

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

a: link {} a: visited {

   color: #ffa500 !important;

} a: hover {} a: active {

   color: #ffa500 !important;

}

The issue is when the youtube video is being viewed (only happens on youtube), it suddenly freezes with a healthy grey bar and a connection, while the audio continuously plays on. After the freeze or stutter, the video never gets out of sync with the audio but actually jumps ahead to where tit is. Meaning I'd lose out on 1-3 seconds of visual footage which I have to rewind to watch again. After the rewind the video doesn't get stuck on the same spot but further down it happens again. It sometimes never happens on some videos I watch but the ones that it does happen, If I went back to watch it again (refreshing tab or finishing the video then coming back) It happens again. Usually repeats within 5 minutes of it happening at minimum. Which is very annoying.

At first I thought this could be a issue on my display drivers. I went searching for solutions all over the web. Common reasons I got for this was that my internet might be slow. Which is bit true ig. But I can view up to 1080p videos without buffering or any problems. So Idk how that's the case. Another reason I got was that it might be hardware acceleration, which I turned off before I got the problem again. Another suggested add ons might be the case. So I turned some off and under more advice used a completely new portable app of firefox (no logins, addons or settings changes) and I got the same results. I also reinstalled display drivers. Disabled the hardware acceleration of the new clean app. And still got the issue. The only time I didn't get the issue was when I was using Chrome. Or Edge.

I've cleared cache and all data,history as well. So I'm really stumped. Someone asked me to make a completely new windows local user admin account and try again. And it happened there as well.

Edit : While trying to get evidence of this, I've discovered that sometimes if I rewind twice or go back more than I usually do the stutter tends to usually repeat on the same place. You can see it in the video.

leads to youtube

I have installed Googles messages on Firefox and it works fine after I scan the QR code. However, when I close down Firefox and then reopen it does not remember the QR code and I must scan again to use messages even though is clicked on the "remember this device" button. How do I fix this? Betty Parrott

Whenever I try to log into Playstation/Sony's website it keeps throwing this error:

A connection to the server could not be established. (18.3ec8d917.1629664264.c0ae22c)

I can log into it fine via Edge and any other browser but Firefox. I have also disabled all addons and reset my cache and history and still throws this error. It is a firefox issue.

Hello since i've upgraded to firefox91, i've got a tab crash each time i go to ebay.fr. The message is : "Gah. Your tab just crashed."

I've submitted the bug report : ee05d71c-a653-4c91-9094-42ea10210821 I've been able to produce the problem only with ebay.fr and ebay.com. The problem does also occur in troubleshooting mode. clearing the cache does not help.

System is linux fedora up to date

Suggestions and help are welcome to solve the problem...

Hi, in an update recently my address bar has changed to show my search history or similar named things instead of just the website itself, how can I change this back

Also the search bar on the right increased in size or no reason, how can i fix this.