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Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem i… (read more)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 4 months ago

Answered by t.r.ernst 4 months ago

  • Solved

Media Player Support

To whom it may concern, I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitor… (read more)

To whom it may concern,

I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors browser (Chrome) and the videos play with no issue. I have also tried a few media player extensions with no success. Please help me find a solution so I do not need to use another browser. Thanks

Sam [email address]

Asked by Sam Rietmann 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

How to disable click and hold context menu

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a me… (read more)

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a menu appears that offers an AI generated list of suggestions related to the thing you were clicking on. How do I disable this? In searching I have found suggestions to open about:config and set the value for ui.click_hold_context_menus to false, which I have done a few weeks ago now and it has no affect. I also tried changing the related value of ui.click_hold_context_menus.delay to an insanely long time, but that also had no effect.

I would appreciate some guidance on how to turn this off. This is problematic enough that I may have to switch to another browser if this can't be disabled. Thanks! Attached is a random example of one of these context menu's that appears when clicking and holding on a link.

Asked by timkalee 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (read more)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Asked by twanto 5 months ago

Answered by TechHorse 5 months ago

  • Solved

Firefox 143

Yet again Mozilla have decided that yellow folder icons are not needed and have amended the code so user chrome files no longer work. Is there a new way to return the fol… (read more)

Yet again Mozilla have decided that yellow folder icons are not needed and have amended the code so user chrome files no longer work. Is there a new way to return the folder icons to yellow or are we stuck with the black icons with a white frame?

Asked by neilcaine 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed … (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Asked by johnaukerman 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

I get pictures every day from microsoft one drive, now when I click on them I get a blank screen

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a bla… (read more)

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a blank screen. Microsoft help tried the edge system, and the pictures came up, but on firefox, I now get a blank screen. I do not want to change browsers

Asked by barbara panzano 4 months ago

Answered by Denys 3 months ago

  • Solved

Wallpaper

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thoug… (read more)

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thought was pretty, but it disappeared (probably sync settings on other devices, idc) and now the background is just system gray. The issue is that i cannot find the system background in "Themes" nor in the "Customization" (picrel) - there is only "reset to defaults". I really like Firefox and this was pretty cool so I'd like it back. Thanks in advance :)

Asked by a069270761 4 months ago

Answered by a069270761 4 months ago

  • Solved

Firefox behavior

Firefox is the default browser and pinned to the taskbar. When clicked, Firefox automatically opens places an additional icon in the taskbar. Once Firefox opens, in the s… (read more)

Firefox is the default browser and pinned to the taskbar. When clicked, Firefox automatically opens places an additional icon in the taskbar. Once Firefox opens, in the second icon, any new links open in tabs, which is my preference.

The first image is the pinned icon in the taskbar. When hovering it only displays Firefox. The second image is the additional icon, when hovering over this icon the active page thumbnail is displayed.

Prior versions of Firefox did not have this behavior on my Windows 11 desktop PC. I've tried various settings in about:config but cannot resolve this issue. Is there some reason two icons are now required in the taskbar when running Firefox?

Asked by Steven 4 months ago

Answered by Steven 4 months ago

  • Solved

Firefox appearance is custom and doesn't match system theme and widget set

I'm using Ubuntu 24 with the XFCE desktop. I'm installing the debs straight off packages.mozilla.org (currently 143.0.3). Firefox's title bar, and window manager buttons… (read more)

I'm using Ubuntu 24 with the XFCE desktop. I'm installing the debs straight off packages.mozilla.org (currently 143.0.3).

Firefox's title bar, and window manager buttons do not have the same look and feel as the rest of my windows. And I have no idea where they're coming from.

They do change appearance in response to picking the different styles in Settings > Appearance, but the changes appear to be limited to colors only. The minimize, maximize and close buttons look differently than on all other windows, and they are more spread out than in, and the shade button is nowhere to be found.

I'm attaching two small images, the first one is the standard set of widgets all other windows have, and the second one is Firefox's odd duck. I could not find anything in settings. "Extensions And Themes" shows that "System theme" is enabled. Well, it's coming up a bit short...

Asked by sam.varshavchik 4 months ago

Answered by Paul 4 months ago

  • Solved

extra mouse buttons causing trouble

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... an… (read more)

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... and are by default set to navigate backward and forward.... I'm running ubuntu linux... which results in accidentally clicking back midway through a video or podcast and losing my position more often than you'd expect... any idea how I might either reassign or disable them entirely on the software side of things? thanks. -dan

Asked by dan 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (read more)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Asked by dave.nickerson 4 months ago

Answered by Kiki 4 months ago

  • Solved

Virus? ATTENTION! Click here to secure your data

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I… (read more)

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Asked by irenefrie 5 months ago

Answered by James 5 months ago

  • Solved

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in ne… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Asked by Susie 4 months ago

Answered by Denys 4 months ago

  • Solved

The disabled feature still has a picture in the picture when unchecked.

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchec… (read more)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

Asked by nerkalis 4 months ago

Answered by nerkalis 4 months ago