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Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (read more)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 1 year ago

Answered by FredMcD 1 year ago

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Security Error: Content on about:tab may not load or link file

I had set up a userContent.css file in the past to pull up and fetch an image on my computer to display as a background on the homepage. It worked and did it's job until … (read more)

I had set up a userContent.css file in the past to pull up and fetch an image on my computer to display as a background on the homepage. It worked and did it's job until recently, when I had recently relocated a lot of my files around on my computer. I have redirected everything to where I want it to look, including the userContent.css file to the new location for the image I want as the background. Firefox loads the .css file correctly, and recognizes the file existing, but it won't load the image itself for some odd reason. It states it "may not load or link the file" because of a security error, and thus, can't load the image. I never had to deal with this before. How can I get Firefox to be able to load my image like I want it to? I have screenshots that I can provide, but this site doesn't want to upload them at the moment.

Asked by meddlingguns 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Losing login status when closing Firefox Browser despite excepting web sites

Still trying to figure out what is wrong after refresh of Firefox. I cannot get my handful of preferred websites to remain logged in when closing and reopening Firefox. I… (read more)

Still trying to figure out what is wrong after refresh of Firefox.

I cannot get my handful of preferred websites to remain logged in when closing and reopening Firefox.

I have FF set to clear cookies and data on closing, but this handful of sites are listed as exceptions.

After reopen FF, the relevant cookies are not sticking. This used to work better.

I redownloaded FF and no improvement.

I'm thinking conflicting settings or....?

FF beta for Mac OS, 93.0b3.

Asked by Foxfree99 1 year ago

Answered by cor-el 1 year ago

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Zynga Poker game

Just got the latest firefox update, now i can't play zynga poker. https://apps.facebook.com/texas_holdem/ before update, i can play it, but after 1 day it slows down, hav… (read more)

Just got the latest firefox update, now i can't play zynga poker. https://apps.facebook.com/texas_holdem/ before update, i can play it, but after 1 day it slows down, have to close and restart firefox. it happened also in Developer edition. It never happened on chrome.

Asked by 강유리 1 year ago

Answered by 강유리 1 year ago

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Consistent "Trouble find that site" Errors on Windows 11

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having tro… (read more)

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

  1. I've performed a completely clean uninstall of Firefox and then reinstall
  2. Cleared all browser history/cache
  3. Removed all extensions
  4. Disabled IPv6, HTTPS Over DNS, No Proxy
  5. Ran through Firefox's troubleshooting
  6. Used Firefox Troubleshooting Mode in the Browser
  7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

  • Windows 11 21H2 2200.348
  • Network driver is the latest Win11 edition
  • Firefox 95

Asked by Justin 1 year ago

Answered by Justin 1 year ago

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How do disable download popup window in FireFox 98.0b3

After installing the beta FF 98.0b3 in order to work around the Webroot problem currently going on with v97, I've noticed that whenever I download something, the download… (read more)

After installing the beta FF 98.0b3 in order to work around the Webroot problem currently going on with v97, I've noticed that whenever I download something, the download popup window stays active until I click on something. I don't want to remove the download button because I want to monitor download progress, and at times, I DO want to look at specific downloads from time to time. But the fact that the window automatically pops up and stays there until I click on something is annoying.

I saw similar posts several years old about older versions which don't apply now.

So, is there a way to disable this thing without completely removing the download progress indicator from my toolbar?

Thanks again for the help!

Asked by gumby_dammit223 11 months ago

Answered by TyDraniu 11 months ago

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can't sign in Outlook email

I have used Firefox with my Outlook email account for years. This morning when I open my email it displays the message list briefly then goes to "Something Went Wrong." M… (read more)

I have used Firefox with my Outlook email account for years. This morning when I open my email it displays the message list briefly then goes to "Something Went Wrong."

Microsoft has confirmed it's not my computer and not on their end.

Updating to latest Firefox does not work.

Asked by swabrow 12 months ago

Answered by FredMcD 12 months ago

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Mode mobile in Firefox Develop

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit … (read more)

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit

PT-BR: Meu Browser Firefox Developer não entra em modo Mobile com o comando CTRL + SHIFT + M. Clicando f12 e clicando no smartphone funciona modo mobile. O coando está selecionado, mas mesmo assim não funciona. Version 96.0b3 64bit

Asked by softwarealles 1 year ago

Answered by softwarealles 1 year ago

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New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 2 years ago

Answered by K00lman 2 years ago

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Possible to pass application arguments in handlers.json?

Following the deprecation of the FTP protocol in Firefox I have, as a workaround, set Excel to open all ftp links in Firefox for me. However, ideally, I would like a cust… (read more)

Following the deprecation of the FTP protocol in Firefox I have, as a workaround, set Excel to open all ftp links in Firefox for me. However, ideally, I would like a custom PowerShell script to handle all ftp links for me in Firefox. But to do so you would have to pass arguments to an application (in this case PowerShell) in handlers.json file. I guess that is not possible, or am I wrong here?

Asked by loxia_01 1 year ago

Answered by loxia_01 1 year ago

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Mac OS Montery (and before): Firefox is freezing and then crashing whenever going full screen.

Hello, Currently running MacOS Montery but the problem was still occurring on previous versions. Whenever I use the green top left button to enter full-screen, the app im… (read more)

Hello,

Currently running MacOS Montery but the problem was still occurring on previous versions.

Whenever I use the green top left button to enter full-screen, the app immediately freezes and either crashes or has to be manually force quit. There are no reports in about:crashes and I there has been no success with troubleshooting mode or switching versions of the Firefox application.

Machine Info: MacBook Pro (16-inch, 2019) Processor: 2.6 GHz 6-Core Intel Core i7 Memory: 16 GB 2667 MHz DDR4 Graphics: Intel UHD Graphics 630 1536 MB

Any help towards a solution would be appreciated. Thanks!

Asked by Sam Wilson 8 months ago

Answered by jonzn4SUSE 8 months ago

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How Can I Remove the "From This Website" Line From the Password Dropdown

Hey, When entering a password on some website, I have a dropdown list of all saved passwords for this website and every saved password has the "from this website" line un… (read more)

Hey,

When entering a password on some website, I have a dropdown list of all saved passwords for this website and every saved password has the "from this website" line under it. This makes the dropdown list extremely long (in terms of its height).

I would love to get rid of the sign "from this website", so that I see a more compact list of saved passwords without those useless lines "from this website".

I have already turned off the "signon.includeOtherSubdomainsInLookup" feature, all that is left to make the dropdown list of passwords look normal (just like it used to be before all the new pointless changes).

I hope more experienced firefox users can help me make my browser more user-friendly to me.

Asked by seosashko 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Video only show one image and blocks

Hello, I'm using firefox-dev under linux debian buster and would like to keep it as my default browser and even more after all those recent articles in media where they s… (read more)

Hello,

I'm using firefox-dev under linux debian buster and would like to keep it as my default browser and even more after all those recent articles in media where they say firefox is loosing its users.

I received the newletter from netflix and I tried to watch a trailer (https://www.netflix.com/watch/81387952?trkid=13710079&MSG_TITLE=81387952&lnktrk=EMP&g=79ECBFC7B02B1269F43D15B11C9BA9F56455502C&lkid=TRAILER_CTA) but even after i clicked on accept drm, the video was stuck nothing happened I just saw one single fixed picture of the movie.

Later, I was on facebook, trying to watch a video (https://www.facebook.com/demotivateur/videos/5009752875718446) and the same here without any DRM...

For both of the cases I opened chrome pasted the url and video played very well.

Is there something to tweak to make it work ? Is it because I'm under debian ?

I don't want friends to switch to chrome but I understand them sometimes.

Kr,

Eric

Asked by ecornely 1 year ago

Answered by jonzn4SUSE 1 year ago

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Change in the way Firefox suggests as I type in the address bar

Until recently, when I started typing in the address bar, FF was offering suggestions that were clearly based on addresses I had gone to in the past and seemed remarkably… (read more)

Until recently, when I started typing in the address bar, FF was offering suggestions that were clearly based on addresses I had gone to in the past and seemed remarkably prescient about where I wanted to go. For example, if I typed the name of my hosting service, Seanet, one of the top 2 or 3 choices would be Seanet's login page.

Now, if I type "sean" for example, I get a bunch of irrelevant stuff ("sean connery") and about 10 lines down, it says "firefox suggests" and one of those is the login page. I ran into an article talking about how to change settings under privacy/address bar, but those don't affect this behavior. They change what might be the source of suggestions, and I limited it to browsing history, and that didn't help at all.

Maybe this is something that can't be fixed, but things were easier when FF listed very near the top the actual addresses I went to. Not all have deteriorated, e.g. (to reveal stuff about me) typing "x" gets xkcd.com as the first suggestion, and typing "e" gets explainxkcd.com as the first (sorry, sometimes I don't get the computer references and need an explanation).

Any help would be appreciated.

Asked by zarky1 1 year ago

Answered by zarky1 1 year ago

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How to disable Master password timeout?

Since couple of months ago, FF started to ask for master password after 30 minutes of inactivity. I have auto-refresh for some tabs which use Basic Authentication. After … (read more)

Since couple of months ago, FF started to ask for master password after 30 minutes of inactivity. I have auto-refresh for some tabs which use Basic Authentication. After 30min those tabs stops refreshing and FF opens multiple (5) dialogs for master password. This secondary layer of security is pretty annoying as I have my computer secured on multiple levels by multiple factors already. I am getting very annoyed by this, is there any way to disable this "feature"? I have security.ask_for_password = 0 and signon.masterPasswordReprompt.timeout_ms = 0 but it keeps asking (now bit less often but still does). I just want master password entered once when I start the session and keep it open until I quit the browser.

Asked by Alesak 1 year ago

Answered by Alesak 1 year ago

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2 factor authentication

Unless I'm totally blind, there is no Two-step authentication option on the security panel. What is going on? I can't use sync without activating 2FA. If there is really … (read more)

Unless I'm totally blind, there is no Two-step authentication option on the security panel. What is going on? I can't use sync without activating 2FA. If there is really no way to sync other than a non-existent 2FA, I'm going back to Chrome.

Asked by Maureen 1 year ago

Answered by TyDraniu 1 year ago

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Firefox Developer Edition and Regular FireFox on Manjaro Gnome linux keeps asking to install video codex

I am having issues playing back video on certain sites using both FireFox Developer edition and Regular Fire Fox Every time I try to play a video on these sites I get th… (read more)

I am having issues playing back video on certain sites using both FireFox Developer edition and Regular Fire Fox

Every time I try to play a video on these sites I get the messages at the top saying [ To play video, you may need to isntall the required video codecs ]

FireFox Developer edition: Version: 89.0b4 Fire Fox: Version 88.0

Sites I have having issues with - Hulu - Twitter - Discord

These sites work with Google Chrome but I really don’t want to have to use those sites for video play. Any help would be appreciated.

Operating System: Manjaro Gnome Linux Graphics Card: NVIDIA Ge Force gt 1030

Asked by Vega Codex 1 year ago

Answered by cor-el 1 year ago

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Firefox Multi Account container advanced proxy setting does not work. Connection Timeout/Refused.

Hello Everyone, After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualifi… (read more)

Hello Everyone,

After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualified domain name, using the type://host:port syntax, I get "The proxy server is refusing connections" and "The connection has timed out" error messages.

If I setup the proxy via the settings menu the entire browser uses the proxy server address, I am trying to specify a different proxy server for each container.

Asked by fxybrew 8 months ago

Answered by TyDraniu 8 months ago