Firefox Support Forum

Bookmarks and history not displaying in sidebar or library in Firefox (98.0.2 (64-bit) on Win11. I can see them when i save an individual bookmark (cntrl d) but not in the aforementioned areas. I have tried importing an earlier saved set from the library dropdown but they still are invisible. I also use "Bookmark search plus 2" add-on where I can still see all of my bookmarks.

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no luck.

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

I am clicking on any object or text in the browser and the typing cursor appears, when it is actually supposed to show only in textboxes and this is getting annoying over time(check photos). So how can I fix this bug?

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

I was using a VPN set to Canada a little ways back, and now Firefox seems to believe I'm forever in Canada. Any time I go to use the default Amazon search included with the browser now, it defaults to Amazon.ca rather than Amazon.com. I've tried going to Amazon.com directly and manually adding the search, but that just gives me an error message. I don't have anything set to Canada at all anymore. How do I get my Amazon search to go back to normal? Is there something on the back-end I can edit to fix it?

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

I am unable to sign in to my Florida Retirement System (FRS) FRSOnline account at frs.fl.gov on my desktop or my laptop computer. I can log in on my cellphone Firefox app with no problem. I have checked and my username and password are correct on both my desktop and laptop. I can also log in with no problem using Microsoft Edge. Help! I don't want to have to switch to Edge! Thanks

Is there a way to stop the download window opening everytime I download something? Never happened before. It's really annoying as I download a lot and the window will cover a lot of the site I'm downloading from.

Hi I subscribe to Campanies like Ancestry, MyHeritage and Find My Past to help with my research. They send "hints" to the RootsMagic software I have on my computer. Clicking the relevant button then normally takes me to online information about the people I am researching. However clicking on the Find My Past button always results in an error meassge: statusCode 400 error "Bad Request" message "Invalid cookie header"

On contacting Find My Past they just say it is probably a browser problem. I have tried deleting Firefox and re-installing it but I continue to get the same error messages.

Any help would be much appreciated please. Regards Peter

[removed email from public]

Every time I try to print an email or any document in Firefox, it prints on 1/4 of the page in tiny font. I have to switch to Microsoft Edge for a normal print. I saw this question was asked a year ago, but, I never saw a good answer. My printer is an HP Officejet 4630.

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settings and "About Mozilla Firefox" and both say "Firefox is being updated by another instance". Ending the process doesn't close the browser, and it will usually function fine for a little while, before resuming again.

Thank you in advance for your help! Background: I use FB container, do not have a FB account (although did several years ago), and have other privacy add-ons through Mozilla. I have 'high' security settings. Issue: When I am asked to create an account using an email address - the FB container pops up and indicates that if I use my 'real' email address (I have a few on different services) - FB can track me. Note that FB container does not pop up when using other sites where email accounts are required. Question(s): Can FB track me even though I don't have a FB account? Even if I use an email alias - am I still protected from FB?

I looked at Relay - but it looks like it needs access to your computer and complicated.

Thanks again. You are a great team of folks who volunteer.

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a website. I click on one, select the download option, and when it is done downloading a drop down display comes down from the Menu bar showing my last downloads. Obviously, as I download more, this list gets longer. I know I can make the list disappear by clicking anywhere on the screen, but it is an extra click to get rid of a feature I don't want. How do I turn that off?