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pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (read more)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Transperent FIrefox - Visual Bug

Firefox seems to be partially transparent, which makes my background to bleed over the Firefox windows. I have already reinstalled it, cleared cookies and data, refreshe… (read more)

Firefox seems to be partially transparent, which makes my background to bleed over the Firefox windows. I have already reinstalled it, cleared cookies and data, refreshed firefox, made a new profile and even deleted all firefox files and cache in ~/.mozilla/firefox and /usr/lib/firefox/ & firefox-addons/.


And despite all of this it still does not seem to fix the transparency issue, apart form it all the browser works great only that visual bug annoys the experience. The errors seems to disappear if Firefox is launched in Troubleshoot Mode but launching without it brings back the issue.

NOTE: It can be fixed by installing a fresh copy of the system which is not convenient. Error happens in Firefox-92.0 in linux.

Asked by carlossantaana990 1 year ago

Answered by carlossantaana990 1 year ago

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Firefox very slow to change web sites

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on… (read more)

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution?

Asked by johnoo 1 year ago

Answered by johnoo 1 year ago

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Passwords not working

Had to reinstall Windows 10. Now, Firefox Login and Passwords is not working even after entering my login information in Firefox Lockwise. Websites do not ask if I want… (read more)

Had to reinstall Windows 10. Now, Firefox Login and Passwords is not working even after entering my login information in Firefox Lockwise. Websites do not ask if I want to save my login and password so now I have to re-enter the information every time I go to a site where I have previously entered that information.

Why??

Asked by Squire 1 year ago

Answered by cor-el 1 year ago

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Why is there this annoying underline in some of Firefox's UI elements?

Whenever I open Firefox's settings there are some weird underlines on some letters on some things. I would like to know what their purpose is and why they exist. Nothing … (read more)

Whenever I open Firefox's settings there are some weird underlines on some letters on some things. I would like to know what their purpose is and why they exist. Nothing more, nothing less. I am on Pop!_OS 21.04, Gnome version 3.38.5, windowing system is X11, Firefox version 92.0, Mozilla Firefox for Ubuntu Canonical - 1.0.

Asked by steuse 1 year ago

Answered by TyDraniu 1 year ago

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Bookmark list instead of scroll

Is it possible to have folders with a lot of bookmarks displayed in multiple columns, instead of the scroll arrow? Side question, is it possible to reduce bookmark list … (read more)

Is it possible to have folders with a lot of bookmarks displayed in multiple columns, instead of the scroll arrow?

Side question, is it possible to reduce bookmark list item thickness? I like the redesign, but the bookmarks are super thick, would much prefer the old, thin ones.

Asked by Rivertold 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Since a recent update, there is no longer a "home" button on my Firefox browser. How do I get it back? I am using version 92.0.1

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Tha… (read more)

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Thank you for your assistance.  :-)

Asked by kellykelly1 1 year ago

Answered by cor-el 1 year ago

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Cannot download any attachment on my AOL email as of today

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change… (read more)

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Asked by bjoyner143 1 year ago

Answered by cor-el 1 year ago

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Firefox sign in button not working

Firefox sign in button does nothing when clicked. Same happens for the drop down menu and in the settings window. I have all extensions disabled, still nothing happens wh… (read more)

Firefox sign in button does nothing when clicked. Same happens for the drop down menu and in the settings window. I have all extensions disabled, still nothing happens when I click the sign in button. Perhaps it is a problem with multiple profiles because sign in works when I open Firefox to my alternate profile. I would like to sign in to Firefox through my default profile. Thanks in advance to anyone who may be able to help.

Asked by epsk 1 year ago

Answered by epsk 1 year ago

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Unable to import login and passwords from Safari to Firefox

Hello, I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Impor… (read more)

Hello,

I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Import from another Browser > Safari. However, it only shows the Bookmark data to import. I would appreciate any input on how to import the login and password data from Safari to Firefox, please.

  • Bulleted list item-Running the latest version of Firefox 92.0.1.(64 Bit)
  • Bulleted list item - Running Version 15 of Safari.

Asked by Joshua Lee Plant 1 year ago

Answered by cor-el 1 year ago

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Is it possible to disable protected pages for extensions so I can see Mozilla pages in dark mode?

Hello, I use dark mode extensions extensively :) and I really dislike light mode pages. However, Mozilla pages refuse to be changed due to the fact that they are "pr… (read more)

Hello, I use dark mode extensions extensively :) and I really dislike light mode pages. However, Mozilla pages refuse to be changed due to the fact that they are "protected" by default.

I don't really care for this protection. Can it be disabled?

Asked by Besto 1 year ago

Answered by Terry 1 year ago

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opening a link defaults to "save as"

Normally, when I click on a link that connects to a file, I'll get an option window allowing "Save" or "Open with". A few days ago, FF is defaulting to "Save" The same op… (read more)

Normally, when I click on a link that connects to a file, I'll get an option window allowing "Save" or "Open with". A few days ago, FF is defaulting to "Save" The same operation in Chrome still returns the option window.

Is there a setting I need to change?

Asked by newmarket2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Line Spaces Between Bookmarks In Folders

Hello all there, after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can b… (read more)

Hello all there,

after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can be seen at once. How can I set the spaces between those bookmarks?

Asked by chris_someone 1 year ago

Answered by cor-el 1 year ago

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Firefox prevented page from reloading

Recently (late Sept. 2021) on nearly every new website I go to, Firefox message says it prevented page from loading, and I have to click on allow. How can I stop this? It… (read more)

Recently (late Sept. 2021) on nearly every new website I go to, Firefox message says it prevented page from loading, and I have to click on allow. How can I stop this? It is very annoying.

Asked by Nisaba 1 year ago

Answered by cor-el 1 year ago

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Firefox Addons Not Showing on Customize Toolbar page

When I installed an addons, I don't see it in the overflow menu or anywhere in the toolbar. When I entered the Customize Toolbar page, I only saw my other addons, but my … (read more)

When I installed an addons, I don't see it in the overflow menu or anywhere in the toolbar. When I entered the Customize Toolbar page, I only saw my other addons, but my new addon is nowhere in sight, making it useless. I have seen lots of solution to this, but they doesn't work for me. I'm running the latest update of Firefox and my Firefox is not set to Automatic Private Browsing. Please help!

Thanks in advance.

Asked by A Human 1 year ago

Answered by A Human 1 year ago

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Cached web content grows in size when computer turned off

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to … (read more)

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

Asked by lee37 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Wrong appearance of some web pages (as examples inserted)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as th… (read more)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as the Chrome shown?

Thank you!

Asked by cirrus 1 year ago

Answered by cor-el 1 year ago