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Cannot install Firefox on Windows because 7-Zip is blocked by Group Policy

This question has been asked and answered many times before (e.g., https://support.mozilla.org/en-US/questions/1088420, https://support.mozilla.org/en-US/questions/115715… (read more)

This question has been asked and answered many times before (e.g., https://support.mozilla.org/en-US/questions/1088420, https://support.mozilla.org/en-US/questions/1157159, https://support.mozilla.org/en-US/questions/1110373) but none of the solutions suggested are amenable to me. I need a way of installing Firefox on Windows that does not involve 7-Zip, which is blocked by my IT department, in any form. Is it possible?

Asked by graham.e 1 year ago

Answered by graham.e 1 year ago

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Can't install addons

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection p… (read more)

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Asked by Halixer 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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downloading csv files to save as excel files

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. … (read more)

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. I have to save it as csv then convert it to excel. It also doesn't seem to save my settings on the website I'm downloading from - I always have to manipulate the settings before downloading. It is a huge headache and I have resorted to using Chrome instead.

Asked by tkirl 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Audio mp3 only saved as html although extension

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio downloa… (read more)

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox?

Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0.

Asked by blazeditch 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox is dead

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under… (read more)

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under the app, indicating that it is open. The screen "blinked" momentarily when I opened the app. I am a longtime user of Firefox and this same thing happened this morning when I opened the app, which I uninstalled, and then downloaded and installed this new app. Same problem.

Asked by Jim Dollar 1 year ago

Answered by Terry 1 year ago

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Moving profile to older version of Firefox

Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in. The profile's compatibility.ini file s… (read more)

Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in. The profile's compatibility.ini file says LastVersion=91.0.20210812023606/20210812023606. The current Firefox version is 90.0.2. Has the structure of the profile changed between these versions? If not, what's the best way to alter compatibility.ini?

Asked by barry.abel 1 year ago

Answered by barry.abel 1 year ago

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migrating from 32 bit firefox to 64 bit

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before… (read more)

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before installing the 64 bit version. However, using the microsoft store to obtain the 64 bit version, it didn't just download it, it installed the 64 bit version. Now I have both. Should I merely remove 32 bit, and my profile file will be accessed to complete the set up of the 64 bit version? Don't want to loose bookmarks, passwords, etc. by removing 32 bit version.

Asked by psmccor 9 months ago

Answered by jonzn4SUSE 9 months ago

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My Firefox says: "your system administrator deactivated updates", but he (myself) didn´t. How to fix that?

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about… (read more)

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about Firefox". This is strange, because the admin is me myself, and I didn´t change anything in Firefox or in the Win 10 registry. Has anyone of you had this experience, and how can I possibly fix it? Thanks in advance! Pete

Asked by canaima-pete 2 years ago

Answered by cor-el 2 years ago

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Being updated by another instance

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afr… (read more)

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afraid.

Asked by Amay 1 year ago

Answered by Amay 1 year ago

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transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (read more)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Asked by arejfour 8 months ago

Answered by jonzn4SUSE 8 months ago

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download stops

im trying to install a 25 gb file zip and when it gets to 5,7 gb it stops now i've done a research and every one says about:config so when i go to see this i get pages no… (read more)

im trying to install a 25 gb file zip and when it gets to 5,7 gb it stops now i've done a research and every one says about:config so when i go to see this i get pages not error, pages so i din't understand how to make it appear please help me

Asked by anappi347 1 year ago

Answered by FredMcD 1 year ago

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Trouble importing bookmarks from HTML file

I exported my bookmarks from the Brave Browser, selected Bookmarks>Manage Bookmarks>Import and Backup>Import Bookmarks from HTML Then navigated to the HTML file … (read more)

I exported my bookmarks from the Brave Browser, selected Bookmarks>Manage Bookmarks>Import and Backup>Import Bookmarks from HTML Then navigated to the HTML file the selected "Open" but noting changed except that a small number of the bookmarks appears under "Recent Bookmarks" when I again select Bookmarks. Each item in this list is repeated according to the number of times I tried to import them.

Asked by Paul Hossfield 1 year ago

Answered by cor-el 1 year ago

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download list

Dear Volunteer :-) I have the latest Firefox version 98.0 and Windows 10. After every download from any website the complete download list pops up below the download symb… (read more)

Dear Volunteer :-) I have the latest Firefox version 98.0 and Windows 10. After every download from any website the complete download list pops up below the download symbol everytime. This can be quite annoying when I'm downloading many small things, like pics. Can I deactivate this function? Thanks in advance for your help! :-)

Asked by dharding1 8 months ago

Answered by FredMcD 8 months ago

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Restore bookmarks and other data from hard drive out of dead computer

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks a… (read more)

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks and other saved data to the new computer.

I am running Ubuntu 20.04, the old computer was on Ubuntu 18.04.

Can these things be restored, and if so what do I need to do?

Asked by gwilson3 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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"Import from file" not available on dropdown menu

I am setting up Firefox on a new PC... I am running the latest version of Firefox (I think) version 84.0. I exported my logins on my old PC to a .csv file with no proble… (read more)

I am setting up Firefox on a new PC... I am running the latest version of Firefox (I think) version 84.0. I exported my logins on my old PC to a .csv file with no problem. Now, I'm trying get Firefox to load that file. I've seen help responses that talk about getting to a submenu in the Login/Password section, but those responses indicate that one of the choices should be "Import from a file". But I'm not seeing that choice. I see "Import from another browser" in that menu, but I don't see "Import from a file"... any suggestions?

Asked by Jim 1 year ago

Answered by cor-el 1 year ago

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Restoring Firefox data from a computer that crashed

My old computer crashed but I have access to the entire hard drive on my new laptop. I'd like to restore Firefox on the new laptop exactly as it was on the old laptop (b… (read more)

My old computer crashed but I have access to the entire hard drive on my new laptop. I'd like to restore Firefox on the new laptop exactly as it was on the old laptop (bookmarks, tabs, etc.). All of the help articles talk about restoring from a backup, but I never made a backup since I obviously didn't know my computer was going to crash. Which files do I need to access from old hard drive and move to my new hard drive so that everything looks the same as before? Any help would be appreciated.

Asked by markmanassee 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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How can I change my update channel?

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but… (read more)

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but About Firefox is still showing me as being on the beta update channel and asking me to upgrade to the 86 beta. How can I get on the release update channel so I can turn on automatic updates again?

Asked by dbuchfuhrer 1 year ago

Answered by cor-el 1 year ago

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308046B0AF4A39CB - Firefox ESR 64 Bit - Installs.ini

Does anybody know where the ID: 308046B0AF4A39CB comes from? If you use a Windows 10 1909 64 Bit and you can find this in the installs.ini and in the profiles.ini of use… (read more)

Does anybody know where the ID: 308046B0AF4A39CB comes from?

If you use a Windows 10 1909 64 Bit and you can find this in the installs.ini and in the profiles.ini of users, if you have a Firefox ESR 64 Bit in Version 78.10.0 installed. The INI-Files looks like this:

Installs.ini: [308046B0AF4A39CB] Default=Profiles/8U9skky2.default-esr Locked=1

Profiles.ini: [Install308046B0AF4A39CB] Default=Profiles/8U9skky2.default-esr Locked=1

[Profile0] Name=default-esr IsRelative=1 Path=Profiles/8U9skky2.default-esr

[General] StartWithLastProfile=0 Version=2

This ID can vary if you have a 32 bit ESR-installation as well and the only place I could find it is in the registry

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\TaskBarIDs] C:\Program Files\Mozilla Firefox=308046B0AF4A39CB

But also here it differs sometimes.

I need to know where the ID comes from and if I can rely that if this ID is used, I will always address the Firefox ESR 64 Bit no matter which version.

Asked by LEnS Amir 1 year ago

Answered by LEnS Amir 1 year ago

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Installing Firefox having ESR already installed

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? … (read more)

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? Or must I do a clean install of Firefox after getting rid of ESR? If this is the case, what must I do to keep my profile, bookmarks, etc?

Asked by nogueira46 9 months ago

Answered by AliceWyman 9 months ago