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Disabling sync across devices

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac. To make matters worse, tabs in Chr… (read more)

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac.

To make matters worse, tabs in Chrome and Safari sync to Firefox tabs across devices as well. The sync occurs in both directions.

I am not logged into Chrome or my gmail account.

Specs: MacBookAir: early 2015/ OS v. 12.7 (Monterey) iMac: Retina 4K, 21.5-inch, 2017 / OS 12.6.8 (Monterey)

Things I've tried:

  • Turning off syncing in Firefox on both devices.
  • Signing out of Firefox from both devices.
  • Disabling "sync open tabs" via Firefox preferences
  • Renaming devices from within Firefox Sync. (The name always reverts to the previous one.)
  • Reinstalling Firefox
  • Deleting cache from both Firefox and Chrome.
  • Restarting

Images are from toolbar on iMac when Firefox is open on both computers. Any help would be most appreciated! Thanks!

Asked by Frustrated user 6 months ago

Answered by cor-el 6 months ago

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Suffering to sync with Firefox

Hello: I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; pro… (read more)

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

Asked by JC 10 months ago

Answered by cor-el 10 months ago

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Sync server not reacheable

I'm having problems to sync my account with one computer, and apparently the reason is that it cannot reach the sync server https://sync-1-us-west1-g.sync.services.mozil… (read more)

I'm having problems to sync my account with one computer, and apparently the reason is that it cannot reach the sync server

https://sync-1-us-west1-g.sync.services.mozilla.com

I can open the above url from my phone and from one laptop, but I cannot open that address from the laptop that I'm trying to synchronize. I got the address from the sync-log

Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/161701144/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Both computers and phone are connected to the same local network.

Asked by claudio.borchichi 5 months ago

Answered by claudio.borchichi 5 months ago

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No synced logins found

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my s… (read more)

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my synced bookmarks are still there. The saved logins are still there in my Firefox 110 installation running under Windows 10. A similar problem was reported here: Surface Pro 8 recently had No Synced Logins Found while other devices do not have this issue but I am opening a separate thread because the OP gives the impression that this is platform-specific. I am afraid to do anything in the Firefox installation under Ubuntu, for fear of overwriting (i.e. deleting) the saved logins which I can still access on my Windows installation. How should I proceed?

Asked by rsbrux 1 year ago

Answered by rsbrux 1 year ago

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Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (read more)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Asked by Prince Cooper 1 year ago

Answered by Prince Cooper 1 year ago

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Firefox Sync Login NOT Working Since v112.0.2

Good morning! Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page… (read more)

Good morning!

Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page spinner just spins and spins. The login page never loads.

Oddly, I couldn't even login to my Mozilla account here to post this. I had to use "Ungoogled" Chromium to load the page. I've never had any Sync issues with FF, that I can remember. This just "appeared" with v112.0.2 and continues with v113.0.

I did try to access the Sync login page while in Safe (Troubleshooting) Mode... no difference, though; same spinning spinner.

I'm running Slackware Linux on a desktop computer. No other changes have been made on this system other than upgrading from FF v112.0.1. to v112.0.2. This is when the Sync issue started.

Any ideas? Any assitance would be very much appreciated. I could just go to Chromium full-time, but I would not want to do that. I've been a Mozilla browser user for 23 years. The Chromium is only on my system as a backup browser, along with SeaMonkey. Yeah... I have a Seamonkey. :)

Anyway, thanks in advance for any help/ideas to allow me to troubleshoot/resolve this.

Regards,

~Eric

Asked by V. T. Eric Layton 11 months ago

Answered by cor-el 11 months ago

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Passwords on desktop have been wiped and replaced by passwords saved on iOS

Hello, I have not had any problems with Firefox sync and passwords until recently. I used to use Firefox on desktop, on an iPad, and on an android, with no issues acces… (read more)

Hello,

I have not had any problems with Firefox sync and passwords until recently. I used to use Firefox on desktop, on an iPad, and on an android, with no issues accessing my passwords. Recently I replaced my android phone with an iPhone, and after signing onto Firefox sync on said iPhone, the list of my passwords was accessible on the iPhone, but when i used it for auto-fill, it would only load the username, but not the password. This caused no issue with Firefox sync on desktop or iPad however, so I just let it be. However, after 3 months of no issue, when I open both my iPad and desktop today, all my old passwords are gone, and replaced with the few passwords I directly saved with Firefox on my iPhone.

i have tried restoring my old Firefox profile using backup software to access older files, but I am unable to regain my passwords this way. I have tried using profile data from several date ranges and that has not helped either. The issue seems to lie with Firefox sync with iOS, but I am at an absolute loss on how to resolve this, so any help at all would be much appreciated.

Asked by asdfjkl; 3 months ago

Answered by Paul 3 months ago

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I can't delete my Firefox account

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I d… (read more)

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

Asked by vivek95148 1 year ago

Answered by vivek95148 1 year ago

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Firefox quick access to saved logins

Is there a way in Firefox to have quicker access to saved logins than through the menu structure? The menus are four layers deep, which is frustrating as it is difficult … (read more)

Is there a way in Firefox to have quicker access to saved logins than through the menu structure? The menus are four layers deep, which is frustrating as it is difficult to remember the route when only using the feature occasionally. Some websites don't respect the Firefox Password Manager, so it sometimes becomes necessary to manually find the credentials.

Is there any way to create a bookmark to the saved login section?

Is there perhaps an add-on?

Thanks for any answers.

Asked by autahi 1 year ago

Answered by TanKS 1 year ago

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Sync is not appearing in settings

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to dis… (read more)

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to disappear. Can you help me? Thanks!!

Asked by wherewell 1 year ago

Answered by TyDraniu 1 year ago

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HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (read more)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

Asked by anonymouseindahouse 8 months ago

Answered by anonymouseindahouse 8 months ago

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How to view all synched tabs from all devices

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a fun… (read more)

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

Asked by max.joho7 1 year ago

Answered by max.joho7 1 year ago

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Password Migration from Chrome to Firefox

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed … (read more)

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed Chrome. No problem, I went into Windows to do the move instead. But since the data isn't saved and you have to have an instance of Firefox running (?) to actually sync, I decided to download Firefox on my iPhone, get my passwords from Chrome, then sync to my iPhone, boot back to Linux, then sync on Linux with the data on my iPhone, and somehow in the process locked myself out of logging into Firefox on my iPhone due to how many times I've had to log in to Firefox to figure out this convoluted and broken process. People are wanting to switch to Firefox due to ad blocking support, and this is a massive barrier to entry. Can we just fix importing from a csv file?

Asked by Morogwen123 1 year ago

Answered by Morogwen123 1 year ago

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syncing bookmarks, keywords etc. between old and new laptops

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences … (read more)

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Asked by e.gillam 1 year ago

Answered by cor-el 1 year ago

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Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondar… (read more)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 1 year ago

Answered by Robin 1 year ago

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Import Passwords

I have followed various threads about importing my passwords without any success. I recently swapped PCs so I exported passwords and bookmarks to disk to install on the… (read more)

I have followed various threads about importing my passwords without any success.

I recently swapped PCs so I exported passwords and bookmarks to disk to install on the new PC.

The bookmarks have imported ok but the passwords are in the CSV format created by Mozilla on export from the old PC and there is no option to import a CSV which seems a bit crazy.

I cannot find a way to import this data. I have tried syncing with my laptop to get the passwords but that doesn't work either.

If anyone could help me resolve this problem I would be very grateful.

Many thanks,

Mark.

Asked by Mark Eustace 2 months ago

Answered by Mark Eustace 2 months ago

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Can't sign in to sync

I was trying to get sync to work, I go to sign in and choose my google account, then I make my password for sync, when I press "Create Password" it just tells me "Unverif… (read more)

I was trying to get sync to work, I go to sign in and choose my google account, then I make my password for sync, when I press "Create Password" it just tells me "Unverified Session" in a red bar on top of my email, did I do something wrong?

Asked by OVERLAY 3 months ago

Answered by jonzn4SUSE 3 months ago

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browser will not sync bookmarks and history from old computer

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you shoul… (read more)

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Asked by Abyss 10 months ago

Answered by Abyss 10 months ago