Firefox Support Forum

I know it gets posted a lot but none have actual working answers. I have autoplay to be blocked on all sites, I will never want any site to autoplay anything, I'd rather not be ever to ever start the video than for autoplay to happen.

I've checked the about:config against other posts say are the answer but it it's never solved this.

Upgraded to firefox 96 and the problem persists - haven't checked much yet but instagram.com is certainly playing every post.

Hi. Starting somewhat recently, Firefox has been getting in the way of me downloading certain PDFs which I know to be fine but which it thinks are insecure or a security hazard. I'd like to disable this security "feature" permanently. How can I do this? Thanks!

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's interfering with a site's fraud protection settings. I'm running Windows 10 and Windows Security, and also MalwareBytes...but neither of them appear to contain an ad blocker. Is it Firefox?

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Hi all :)

From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") with the port 6180 bound to a remote web service port (61 is the distant machine IP and 80 is the forwarded port).

When I want to open this URL : http://bionic.local:6180/ FF displays "We can't find this site ... Unable to connect to server at bionic.local ... check your network connection and firewall"

BUT ping bionic.local works perfectly and resolve the good IP address from the Chromium navigator the same URL works without a problem, I can open the distant web site.

This workaround works : add a static resolution in the /etc/hosts file : 192.168.0.71 bionic bionic.local => so FF works in the expected way for now ! But as I said this a workaround and a bad solution.

I supposed too the port was blocked because I accessed an unusual port. So I tried this without success.

How the hell make that FF v97 allows me to use an unusual port ? Or is it bound to the domain "local" which is no more accepted by FF ?

Thank you in advance for your help. With adelphity, lnj

How to do

Dear all,

I cannot unmark the setting "Delete cookies and site data when Firefox is closed". It is annyoing to enter each time all accounts if I want to go to facebook for example, after firefox is restarted.

Firefox will remember history is set. I don´t think i am using privacy mode.

kind regards,

My computer's date and time are correct but Firefox is using the wrong time in all sites (I can't identify what timezone it is). It's a big problem in receiving notifications. I already did the suggested solutions stated in some posts in this site but it's still not working. Even adding an extension doesn't make it right.

FF is offering me two versions of my e-mail when I login to a website where I have specifically told it to 'never' remember a password. The little black selection dropdown shows both myUserName@myMailserver.com myUserName@myMailserver.co When I click to login page of 'website.com'. It does not offer this for all websites that use e-mail address as login.

I have checked and the website in question shows up in 'never save' exceptions to my 'ask to save usernames and passwords'.

So I have no saved passwords to remove for that site--when I look up 'website.com', I get nothing.

2 questions: why does FF continue to offer a login name for that site?

FF 93.04 beta (will be updated in a few minutes to next version) MacOS 11.6 Big Sur and where can I find and zap 'myUserName@myMailserver.co' without losing all of my other logins & passwords that I do allow FF to store for me?

I do not have a G account. For work related purposes I have to utilize websites that bombard me with Sign in w Google. No settings within FF I found can stop this onslaught. Same goes for Ad Block Plus and a few others since disabled and deleted. No useful information on G's forum website. Firefox, I was under the impression your about user safety & security? Why O Why do I get this garbage from G daily in your browser 105.3 on Win 10 home without a way to disable it?

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder.

Renaming it back to logins.json with restarting the computer does not work.

There are no previous versions of these two files available in the system.

Please let me know how I can recover passwords, may be with a special software.

Thank you!

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Every time I close Firefox, it logs out of all the sites I've logged into. I've already followed all the steps in the following archived post: https://support.mozilla.org/en-US/questions/1319622

It's getting really annoying to log in to all my stuff over and over. Is there another setting somewhere that's doing this? It's across all my desktop devices. (All browsers up-to-date).

When deleting Firefox' history I can choose to clear "active logins" and/or "cookies". But "cookies" are mostly used to store information about "active logins". So there seems to be some overlap. I'm interested in the technical difference between the two. I suspect "active logins" is clearing only session cookies, while "cookie" is clearing also/only non-session cookies? But I haven't been able to find reliable documentation on these details. Could someone help me out?

I am keeping trying to set up a two-step verify on my firefox account, but stuck on the last step of input the recovery code, even if I input the right recovery code, it still tells me I entered wrong code.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. Also, I've checked the 2 relevant items in about:config an they are enabled. How do I get the autofill to start working again?

I need to edit a website in WebFlow. But when I log into the admin for the site, I get the attached dialog saying I need to make sure that Firefox accepts third-party cookies. I turned off the Cookies setting in Privacy-Security, but that didn't help. How do I turn off blocking third-party cookies?