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BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 10 months ago

Answered by james_UK47 10 months ago

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Accees Denied: You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been … (read more)

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been able to reach the same website through Safari and Opera so its a Firefox issue.

Access Denied You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

Asked by Jimceez 1 year ago

Answered by Jimceez 1 year ago

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Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 1 year ago

Answered by John Gordon 1 year ago

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Pinned tabs

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently.… (read more)

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently. Can the Mozilla team PLEASE fix this properly as it appears to mess up a few folks. And the answer is NOT having to quit and restart. They should be presevered in their own right. And please can you implement synching of Pinned Tabs across my login domain. Ta muchly

Asked by tom.wiersma 1 year ago

Answered by cor-el 1 year ago

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does not show any restore previous session options

I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t! It doesn´t even show a Restore option in settings or history… (read more)

I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t! It doesn´t even show a Restore option in settings or history no matter how I try to find it... it is very annoying! I am using a Mac book air .... why does it not work the same as it downs in Windows OS ?

Asked by annabelthai 1 year ago

Answered by cor-el 1 year ago

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How can I choose in which Firefox profile to open external links?

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away… (read more)

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.

Asked by Marjolijn 1 year ago

Answered by cor-el 1 year ago

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How to open local HTML files in a new tab instead of a new window?

Firefox version: 95.0.2 (64-bit) OS: macOS 10.15.7 Any way to force all HTML files to open in a new tab rather than a new window? This really could be annoying when you… (read more)

Firefox version: 95.0.2 (64-bit) OS: macOS 10.15.7

Any way to force all HTML files to open in a new tab rather than a new window? This really could be annoying when you are working on several local HTML files at once :(

Asked by GeneratedByAUsernameGenerator 11 months ago

Answered by cor-el 11 months ago

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Wordpress Website not (re-)loading in Firefox

Hi @ all, our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. Thi… (read more)

Hi @ all,

our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. This only happens in Firefox, Safari and other Chrome-based Browsers don't show this, perfectly working there (as far as I could check).

I already checked Firefox developer tools, like console or resource loadings etc. There is no issue I can find. I'm completely lost, no hint at all, why this happens in Firefox only.

Please find a short video here: https://imgur.com/a/31XyiMi

I'm thankful for every hint into the right direction.

Best regards!

Asked by admin340 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Web MIDI Support

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (… (read more)

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician using Firefox.

Thanks,

Jerry

Asked by jerryc34 1 year ago

Answered by TyDraniu 1 year ago

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Letters missing from web pages

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu… (read more)

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

Asked by Brian 2 years ago

Answered by cor-el 2 years ago

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autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (read more)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 1 year ago

Answered by cor-el 1 year ago

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getting my open tabs and browser history from time machine backup after computer shut down (restore previous session not available currently)

Greetings: My computer was shutdown and restarted by a colleague and I seem to have lost my browsing history and all the open tabs from my last session are not retrievabl… (read more)

Greetings: My computer was shutdown and restarted by a colleague and I seem to have lost my browsing history and all the open tabs from my last session are not retrievable — restore previous session is not available / appears grey'd out. I am on a macbook pro running Big Sur and I do have a time machine backup of that last session — can I get back those open tabs and browser history from my time machine? Can I do it a la carte or do I need to wipe my whole computer and restore from there? Thanks in advance for your thoughts, Sam

Asked by samanime 1 year ago

Answered by cor-el 1 year ago

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How do I restore Firefox to a previous state from Time Machine?

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old pro… (read more)

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old profile (1.4GB) but while FIrefox starts, the places.sqlite file is now place.sqlite.corrupt. I followed the Mozilla instructions to try to fix the sqlite file but that did not help. I restored the full Firefox Application Support folder from Time Machine but that also starts with a fresh profile and selecting the old one gets me to a corrupt places.sqlite file. Given that I have TIme Machine backups, Is there no way to get back to a previous state with my windows, history, addins, etc. I am faced with losing a lot of work if I can't get back to where I was at least since a recent backup.

Thanks in advance for any assistance you can offer.

Asked by irafuchs 1 year ago

Answered by cor-el 1 year ago

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Problems loading pages (macOS Big Sur 11.1)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. … (read more)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. Among them:

https://web.whatsapp.com/ https://open.spotify.com/ https://www.nytimes.com/puzzles/spelling-bee Citibank (after the login)

Some of these pages do open in a Private window. However, I already cleared all my cookies and cache contents, and I still cannot load thes pages in a normal window.

Can you suggest what I need to do? Thanks!

ADD: When trying to login at https://profile.theguardian.com/signin, at first I got an error message saying to "make sure that Javascript is enabled". But now it just goes through, except that the site doesn't know that I logged in. And again, in a private window I am able to log in.

It looks like I should just do all my work in a private window now, which seems strange

Asked by gidiav 1 year ago

Answered by gidiav 1 year ago

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Addons icons don't appear in toolbar

When I opened Firefox this morning, I got a pop-up I've never seen before, that said something like "Firefox is slow. Refresh Firefox." So I did that. Then I added back t… (read more)

When I opened Firefox this morning, I got a pop-up I've never seen before, that said something like "Firefox is slow. Refresh Firefox." So I did that. Then I added back the add-ons I want to use. The add-ons are installed and working. But there are no icons in the toolbar. There is no overflow arrow. Just a blank space where the icons used to be. I've searched for solutions for two hours now. Can't figure it out.

Asked by fastriver 1 year ago

Answered by cor-el 1 year ago

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Importing Passwords and History From Safari

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get t… (read more)

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

Asked by jayson3 9 months ago

Answered by jayson3 9 months ago

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Certain Emojis Not Showing Up - Replaced With Small Box With Letters/Numbers

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This do… (read more)

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This doesn't happen with all of them, only certain ones. I have attached a few screenshots for reference.

Also, I have attempted to fix this issue by changing my default fonts, disabling addons, etc. Nothing seems to work. When I use Chrome, I have no issues seeing these emojis.

Thanks!

Ash

Asked by grubert.ashley 1 year ago

Answered by cor-el 1 year ago

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Close Tab button on left

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part… (read more)

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

Asked by Kit Marsden 10 months ago

Answered by cor-el 10 months ago

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Scotiabank log in issues

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn'… (read more)

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. With an under construction icon. I have tried deleting recent history and have restarted Firefox but no change I love Firefox and it is my goto browser but something is wrong here. I have also tried to enter using firefoc from a different computer....same issue.

Anne Gourlay-Langlois

Asked by jagourlay 1 year ago

Answered by cor-el 1 year ago