Firefox Support Forum

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. Is there anything I can do to fix this?

Recently, I've started noticing these quick action tiles in the URL drop-down menu (I've attached a screenshot). There's a help icon to their right, but it just goes to https://support.mozilla.org/en-US/kb/quick-actions-firefox-search-bar?as=u&utm_source=inproduct which is a 404. I found this bugzilla bug, but I'm not 100% sure on how the versioning works (even after consulting Wikipedia). The bugzilla entry mentions it's fixed on 105.0a1. I'm using 105.0b6 of the Developer Edition.

Since couple of months ago, FF started to ask for master password after 30 minutes of inactivity. I have auto-refresh for some tabs which use Basic Authentication. After 30min those tabs stops refreshing and FF opens multiple (5) dialogs for master password. This secondary layer of security is pretty annoying as I have my computer secured on multiple levels by multiple factors already. I am getting very annoyed by this, is there any way to disable this "feature"? I have security.ask_for_password = 0 and signon.masterPasswordReprompt.timeout_ms = 0 but it keeps asking (now bit less often but still does). I just want master password entered once when I start the session and keep it open until I quit the browser.

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

1. I've performed a completely clean uninstall of Firefox and then reinstall
2. Cleared all browser history/cache
3. Removed all extensions
4. Disabled IPv6, HTTPS Over DNS, No Proxy
5. Ran through Firefox's troubleshooting
6. Used Firefox Troubleshooting Mode in the Browser
7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

• Windows 11 21H2 2200.348
• Network driver is the latest Win11 edition
• Firefox 95

Until recently, when I started typing in the address bar, FF was offering suggestions that were clearly based on addresses I had gone to in the past and seemed remarkably prescient about where I wanted to go. For example, if I typed the name of my hosting service, Seanet, one of the top 2 or 3 choices would be Seanet's login page.

Now, if I type "sean" for example, I get a bunch of irrelevant stuff ("sean connery") and about 10 lines down, it says "firefox suggests" and one of those is the login page. I ran into an article talking about how to change settings under privacy/address bar, but those don't affect this behavior. They change what might be the source of suggestions, and I limited it to browsing history, and that didn't help at all.

Maybe this is something that can't be fixed, but things were easier when FF listed very near the top the actual addresses I went to. Not all have deteriorated, e.g. (to reveal stuff about me) typing "x" gets xkcd.com as the first suggestion, and typing "e" gets explainxkcd.com as the first (sorry, sometimes I don't get the computer references and need an explanation).

Any help would be appreciated.

again the shopping cart in aliexpress does not work. there are no addons. in pinterest, and after a while, the computer hangs up.

опять корзина в алиэкспресс не работает. никаких дополнений нет. в pinterest и вовсе через некоторое время намертво вешает комп.

The blocks where code should be displayed like on screen and on stackoverflow displayed in a weird manner : replaced with [Object object] i don't have any extensions that might cause that

I browse web, I see an image to save. prior to today (03-09-2022) I click save as and it saved file to my downloads folder. but today, I click save as and instantly the list of files I saved pops up on right side. below the list of files it shows "show all downloads"

this window is easily accessible by left clicking clicking the download icon. i do not want this box popping up on each file/image saved. or rather, why is it doing it suddenly?

running 2 addons: TinEye - reverse image search Video DownLoadHelper

both of these I have zero issues with and have been running them both circa firefox 45? or older

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

I use HTML files to create images for a tile based game we play. 6 months ago I was able to create a table with collapsed borders and 0px padding, margins, and borders, then draw my image with 207 x 207 JPEG TDs in multiple TR rows, then place another GIF image over all the JPEGs with transparent edges. Doing this for a table that was 6 tiles (207px) wide and 4 tiles deep, at ctrl 0, displayed a Firefox combined image that was exactly 1242px x 828px that was completely visible on 24 inch 1920 x 1080 DELL monitor. This allowed me to right click an empty space on my Firefox screen and select Take Screenshot to click on the GIF overlay image and capture that image with all of the tiles that were behind its transparent edges.

For some reason, I have no idea why, my 207px by 207px tile images are now being displayed as 282px by 282px at ctrl 0, and the overall image is now too large to fit on the screen, so taking a screenshot of the proper sized image is no longer possible. For example, at ctrl- ctrl-, the tile images are 221 pixels square, which should be 1326 pixels wide for 6 tiles, but my 1242px wide GIF file displays at 1330 pixels wide, probably due to some kind of rounding error.

I was able to use about:config and change layout.css.devPixelsPerPx from -1.0 to 0.74 and it did solve the problem. But it does so with a lot of warning for changing that default value!

So my question is simple: how does Firefox, on Windows 10, determine its screen pixel to Image px relationship? I need to know what to look at for the proper way to get my px to pixel ratio back to 1 to 1.

This is what the working image looks like while designing the center scoreboard tile https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-23-13-36-34-2fa67f.png

and this is what the final image looks like when you take a screenshot of the image https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-23-13-36-53-beae42.png

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Unless I'm totally blind, there is no Two-step authentication option on the security panel. What is going on? I can't use sync without activating 2FA. If there is really no way to sync other than a non-existent 2FA, I'm going back to Chrome.

In order to more convenient drag-and-drop interface, I need a fixed fixed space in nav-bar like Edge. For now we can add a flexible space on it. But it's flexible and it will disappear when I use a side window. And I can't drag over titlebar-buttonbox-container Please help me. Thanks!

The URL in the URL bar is trimmed. I went to about:config and disabled "browser.urlbar.trimURLs", but it still did not work after I restarted Firefox. (see images)

Firefox version: 105.0 (on beta update channel)

I later then found out that there is a lot of unused space on the right. (see https://1drv.ms/v/s!Ag9_47ED3j7sgsZhkB02k7gI3lavyg) How do I remove / make use of the space on the right of the URL bar? How do I turn off the trimming of the URL?

Any help is appreciated!

Hello Everyone,

After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualified domain name, using the type://host:port syntax, I get "The proxy server is refusing connections" and "The connection has timed out" error messages.

If I setup the proxy via the settings menu the entire browser uses the proxy server address, I am trying to specify a different proxy server for each container.

Hello,

I'm using firefox-dev under linux debian buster and would like to keep it as my default browser and even more after all those recent articles in media where they say firefox is loosing its users.

I received the newletter from netflix and I tried to watch a trailer (https://www.netflix.com/watch/81387952?trkid=13710079&MSG_TITLE=81387952&lnktrk=EMP&g=79ECBFC7B02B1269F43D15B11C9BA9F56455502C&lkid=TRAILER_CTA) but even after i clicked on accept drm, the video was stuck nothing happened I just saw one single fixed picture of the movie.

Later, I was on facebook, trying to watch a video (https://www.facebook.com/demotivateur/videos/5009752875718446) and the same here without any DRM...

For both of the cases I opened chrome pasted the url and video played very well.

Is there something to tweak to make it work ? Is it because I'm under debian ?

I don't want friends to switch to chrome but I understand them sometimes.

Kr,

Eric

Hey guys, just wondering if there's a toolbar workflow similar to Chrome and Edge where we can jump between profiles. I believe there is `about:profiles` though that requires a bookmark and a few additional clicks to jump between profiles.

Perhaps the profile icon on the toolbar can have an item that shows all available profiles?

Before the update, my bookmarks toolbox was permanently open on the left side of the screen. That was a perfect setup for me, as I use a lot of bookmarklets for time saving on sites I'm on frequently. Since the update, all I have at the top of the screen is Import bookmarks and Most Visited (top left) and Other Bookmarks (top right). I can open Other Bookmarks, and my bookmarklets are there, but clicking one closes the Other Bookmarks folder each and every time. This renders them useless for my purpose. Is there a way to reopen, and KEEP open, my toolbox? I've tried clicking the Keep Open option and selecting done, but that doesn't do what I'm wanting it to do.

[See uploaded image]

I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard navigation in the browser with all these new, special, or whatever controls that are ultimately useless.

How do I turn this off?

In the latest Firefox update a very annoying new "feature" arrived. When you download something, an automatic drop down menu appears in the top toolbar and stays there until the file is being downloaded and closed after some seconds after the download is finished. You can click of course somewhere to make it vanish.

This is TOO ANNOYING. It also covers a portion of the main page. How can i disable this behavior and return to the old one where nothing appears automatically?